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Holiday Inn Express New York City Times Square

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2,041 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express New York City Times Square
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Showing 1,552: English reviews
PRETORIA
Reviewed 10 October 2013

Stayed there in June this year. Found this Hotel clean , convenient and the free breakfast was a bonus. Best was the very pleasant and helpful concierge Judy whose help and assistance made my visit to New York memorable. Many Thanks

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Helpful?
Thank MBALIM
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear MBALIM, Thank you so much for staying with us and for taking the time to share your experience! We’re happy to see you enjoyed our location and amenities. We appreciate your recognition of our concierge service and are delighted it made for a memorable experience. We truly hope to be your hotel of choice for future visits to NYC...

Epsom, United Kingdom
Reviewed 10 October 2013

This hotel went above and beyond what we were expecting from a Holiday Inn. Competitive price for a city hotel, great location, friendly and informative staff and fantastic views over NYC York and New Jersey. Loved the home made lemonade and the cookies in the lobby. The only issue which was slightly annoying was the size and business of the...

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Helpful?
Thank fuzzywuzzybear41
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear fuzzywuzzybear41, Thanks so much for the great review! We really appreciate you choosing our hotel for your accommodation needs. We are thrilled to see we were able to exceed your expectations and that you enjoyed your time here in New York. We truly hope to be your hotel of choice for future travels to NYC. Thanks again for staying...

South Shields, Tyne and Wear, UK
Reviewed 8 October 2013

I stayed at this hotel with 2 girlfriends for 5 nights in September 2013. The hotel is in a good location only a few minutes walk to Times Square, the staff were very friendly and helpful. The added bonus with this hotel is that you get a free breakfast which had plenty of choice with not just continental options but...

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Helpful?
Thank Fozally
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Fozally, Thank you so much for choosing our hotel for your recent trip to NYC! We’re very happy to see you all had a good time and were pleased with our location and amenities. We are honored by your recommendation and hope to be your hotel of choice for future visits to New York. Thank you all for being...

Newport Coast, CA
Reviewed 7 October 2013

Was a pretty nice hotel but we had found the rooms to be extremely small. We expected our room to be somewhat small but I don’t think we anticipated them to be this small. Both of our beds were touching the wall in our double bed room. Nice location and the price couldn't really be beat.

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Helpful?
Thank JohnLobel
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear JohnLobel, Thank you for taking the time to share your recent experience with us! We apologize if we did not meet your expectations regarding room size, but appreciate your understanding. We hope to be your hotel of choice for future trips to NYC and wish you the best in your travels until then. Sincerely, Team Holiday Inn Express Times...

Reviewed 7 October 2013

My husband and I stayed here for 9 nights and we were more than happy here. The rooms are an average size, the decor could do with some updating and I know some people have complained about the length of time waiting on lifts, we generally didnt have an issue with this. The hotel has friendly staff and is in...

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Helpful?
1Thank JenMc81
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear JenMc81, Thank you to you and your husband for staying with us during your recent visit to New York! We are delighted to see that you were able to relax and be yourselves during your 9 night stay. It would be an honor to have you as our guests again and look forward to your return. Thanks again for...

Reviewed 7 October 2013

The decor in the hotel could do with a bit of updating (I'm sure I saw the same curtains from my hotel room in a few episodes of Starsky and Hutch) but the location is great, the room was clean and the staff were helpful.

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Helpful?
Thank Slip_Digby35
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear Slip_Digby35, Thank you for staying with us during your recent trip to New York! We appreciate you taking the time to share your candid feedback. We’re happy to see you found our location convenient for your activities and that you were pleased overall with your stay. We look forward to having you stay with us again and wish you...

Dartmouth, Canada
Reviewed 3 October 2013

We have stayed in NYC 6 times and at different hotels usually in midtown Manhattan. Prices have skyrocketed. This Hotel was reasonably priced, had great front desk service. Room was small (but most are in Manhattan) but great King size bed and flat screen TV. Cleaned every day. The best was the breakfast included. Eggs, omlet, sausage. bacon, Pancakes, everything..be...

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Helpful?
3Thank nancy h
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear nancy h, Thanks so much for the kind review of our hotel! We appreciate you choosing our location over the numerous others here in NYC. We’re very happy to see you enjoyed our amenities and felt you received a good value. It would be a pleasure to have you as our guest again and look forward to your return....

Sydney, Australia
Reviewed 1 October 2013

We stayed here overnight,arrived early in the morning and they had our room ready for us - we were two female friends travelling and book for a standard room with king bed but they were able to accomodate our request for 2 twin beds at late notice - thank you to the lovely receptionist Angelica! Our encounter with the staff...

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Helpful?
Thank frequenttraveller323
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear frequenttraveller323, Thank you both for choosing our hotel for your accommodation needs! We hope you two had a lovely time here in New York and were able to take home some happy memories. It’s great to see you enjoyed our location and amenities as well. We’d love to have you stay with us again soon. Thanks again for the...

Galway, Ireland
Reviewed 1 October 2013

We stayed here on our first visit to New York and wanted somehwhere central and clean. This place is certainly both. Just a few mins walk from Times Sq, shops - Macys, shows, Empire State and just around the corner from the subway and Port Authority Bus Terminal - so we hadn't far to carry all the stuff we bought...

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Helpful?
1Thank IrishGal010
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear IrishGal010, Thank you for choosing our hotel for your recent accommodation needs! We appreciate you taking the time to review our hotel. It’s great to see you found our location convenient for your activities and that you enjoyed our amenities. We hope to be your hotel of choice for future visits to New York. Thanks again for staying with...

Peachtree City, Georgia
Reviewed 30 September 2013

This was a nice hotel, clean, kind staff....but since I have a bad back, I have to say (for the other back sufferers) that the bed was very hard. The room was small for 3 people, but clean, well decorated and quiet. Didn't have any trouble waiting for the elevator like we have had in other Times Square hotels.

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Helpful?
1Thank donna a
HIXTSFOM, Front Office Manager at Holiday Inn Express New York City Times Square, responded to this review

Dear donna a, Thank you very much for taking the time to share your feedback about your stay! We really appreciate you choosing our hotel over the numerous others here in New York. We apologize for the discomfort you experienced with our mattress’ and room size, but appreciate your understanding. We hope to be your hotel of choice for future...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
New York City hotel offers location close to Times Square. Located in the middle of Manhattan, the Holiday Inn Express New York Times Square offers comfortable accommodations near New York s biggest attractions. With LaGuardia (LGA) and JFK International (JFK) both less than 15 minutes away, you'll find it easy getting to and from your destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel is Times Square and Broadway theatres. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your New York City meetings. Consider starting your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed Internet access. Book your New York City room reservations now at our Manhattan hotel. ... more   less 

Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: $277 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City Times Square 3*
Number of rooms: 210
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Also Known As:
Holiday Inn Express New York City Times Square Hotel New York City
Hotel Style:
#168 Romantic Hotel in New York City
#206 Business Hotel in New York City
#233 Family Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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mariosp790, 8 Apr 2017 | Read review
“Our oom overlooked w. 39th st so we heard the traffic, not sure if any room at the back are any quieter.”
Joannr1636, 30 Mar 2017 | Read review
5 of 5