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Doubletree By Hilton - Times Square South

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Doubletree By Hilton - Times Square South
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1,572 Reviews from our TripAdvisor Community

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Showing 1,353: English reviews
Buenos Aires Argentina.
1 review
Reviewed 2 days ago NEW

No enough towels, No blankets, sink clogged, no shampoo, soap, no light on one side of the bed, refrigerator broken.Breakfast awful.Everything cold. There was a door on the corridor that was constantly slammed.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank LiliRodsch
Surrey UK
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 days ago NEW

There's nothing outstanding about the hotel (either negative or positive), considering the it's a premium city centre hotel with a price to match. Pluses: Very efficient check in and check out Friendly staff Mid-town location Minuses Slightly shabby room Crowded bar Expensive breakfast - $24

Helpful?
Thank VinSurreyUK
North Carolina Coast, North Carolina
Level Contributor
5 reviews
Reviewed 3 days ago NEW

Hotel bed and view great. Staff excellent. Right in the heart of the best shopping dining and excitement. We dined at hotel bar and enjoyed owner, staff and guest so much we did not eat out. Our room was clean and there was plenty to do. Kind of over priced for such a tiny room compared to my previously stayed... More 

Helpful?
Thank pamelacJ4741RA
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear pamelacJ4741RA Thank you for choosing our hotel. We appreciate your kind words and positive feedback. We try to make things as easy as possible for our guest. We look forward to seeing you again the next time you are visiting Manhattan. Warmest Regards, More 

Chicago, Illinois
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW

The hotel is compact. Picked the hotel due to the proximity of the hotel to Macy's and Madison square garden. Hotel is in walking distance of times square. The staff were very nice especially Arlene. She was pleasant most helpful in providing directions and suggestions for things to do in NY. The elevator is compact. Can hold maybe 8 people... More 

Helpful?
Thank Cybershoppermom
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Cybershoppermon, Thank you for choosing our hotel. We appreciate your kind words and positive feedback. I am more than delighted that you were pleasantly surprised. We try to make things as easy as possible for our guest. We look forward to seeing you again the next time you are visiting Manhattan. Warmest Regards, More 

1 review
Reviewed 3 days ago NEW

The room was clean and the staff was very helpful. They were always friendly and went above and beyond to make sure I had everything I needed. No issues and they were very accommodating. I would definitely stay here again. Also, I thought it would be loud, but I was pleasantly surprised that it wasn't noisy and I slept well.

Helpful?
Thank Laura M
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Laura M, Thank you for choosing our hotel. We appreciate your kind words and positive feedback. I am more than delighted that you were pleasantly surprised. We try to make things as easy as possible for our guest. We look forward to seeing you again the next time you are visiting Manhattan. Warmest Regards, More 

Columbus, Ohio
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW

Booked this location based on reviews and location and was happy on all fronts. Hotel staff very friendly and customer oriented. Location was perfect for us to get to Radio City, Times Square, Theater District, along with Central Park by foot. Rooms were small but not surprising as most are in the city and this was not a detraction. Will... More 

Helpful?
Thank Tom P
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Tom P, Thank you for choosing our hotel. We greatly appreciate your positive feedback and kind words. I am delighted to hear that we were able to make your experience exceptional. I hope this means that we can count on to pay us a visit the next time you are visiting Manhattan. Warmest Regards More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

We visited New York City this past weekend as we do every year. We only stay for one night over the Thanksgiving Holiday, so we look for something inexpensive but decent. This was a reasonably priced hotel, but certainly not the best deal I've ever gotten. I won't stay here again. Our room was literally the size of a shoebox.... More 

Helpful?
Thank Kelly S
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Kelly S, Thank you for choosing to stay with us over the holiday weekend. We greatly appreciate your honesty. I do apologize for you not having an exceptional stay. We are definitely better than that and I would love for you to give us another chance to make it right. More 

Fairfax, United States
1 review
Reviewed 4 days ago NEW

Very reasonably priced at 115/night with AAA. Smaller rooms, but clean though. Very nice staff. I'm 6'4' 220 and getting into the shower was a bit tight. If you are a heavier/wider person, it may be a bit hard to get into the shower for you.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank K8190XNjasonw
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear K8190XNjasonw, Thank you for choosing our hotel. I am delighted to hear that you overall enjoyed your stay with us. I hope that this means we can count on you to choose us again if you are ever visiting Manhattan again. Warmest Regards, More 

Level Contributor
4 reviews
Reviewed 5 days ago NEW

This was our second time staying at this hotel and we again came away impressed with the staff. Very friendly and they try to help all they can. Good location-you can walk to most attractions. Catch any subway at Penn Station. Elevators were crowded and slow at peak times-morning and check in times. Just 2 and no service elevator. Clean... More 

Helpful?
Thank WHBauer
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear WHBauer, Thank you for choosing our hotel. Your positive feedback and kind words are greatly appreciated. I am more than delighted to hear that you had a positive experience with us. I hope we can count on you to choose us again if you are ever here visiting Manhattan. Warmest Regards, More 

Brookline, New Hampshire
1 review
Reviewed 5 days ago NEW

Room wasn't ready at 4pm. The rooms are incredibly small. The elevator was right next to our door. The lobby is really small too. We won't stay here again. The breakfast was ok. The staff was good. There is only one bathroom in the lobby.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eric M
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Eric M, Thank you for staying with us. I greatly appreciate your feedback. We can't improve upon our services if our guests don't tell us both the good and the bad. I would love for you to give us another chance to make it right. We are definitely better than your previous experience. Warmest Regards More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018-6401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $160 - $631 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Wyndham New York City
Wyndham Garden Hotel
Hotel Style:
#196 Luxury Hotel in New York City
#197 Family Hotel in New York City
#224 Business Hotel in New York City
#228 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree By Hilton - Times Square South staff and other travellers.
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Questions? Get answers from Doubletree By Hilton - Times Square South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double bed rooms too small”
 of 5 bubbles pamelacJ4741RA, 29 Nov 2016 | Read review
“Great place to stay if you are going to a show at the Javits Center. Only a few blocks away and in a good location.”
 of 5 bubbles lauramF3109QC, 29 Nov 2016 | Read review
“Maybe higher up to avoid the street noise”
 of 5 bubbles Ladycancun44, 25 Nov 2016 | Read review
“A higher floor will have less street noise”
 of 5 bubbles OlivierD332, 24 Nov 2016 | Read review
“They have many options to get a room discount! LOVE this place!!”
 of 5 bubbles christineb907, 22 Nov 2016 | Read review
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