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Hotel Central Times Square, an IHG hotel

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341 West 36th Street, New York City, NY 10018-6401
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$131
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Expedia.com
US$124
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Free cancellation until 22-02-12
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IHG
US$132
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Free cancellation until 22-02-07
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Hotels.comUS$124
PricelineUS$131
travelup.comUS$151
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (412)
360
Panoramas (6)
Room & Suite (185)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21-04-08 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Central Times Square, an IHG hotel
Updated 21-04-08 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#412 of 523 hotels in New York City
Location
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travelers visiting New York City, Hotel Central Times Square is an excellent choice for rest and rejuvenation. Well-known for its quiet environment and proximity to great restaurants and attractions, Hotel Central Times Square makes it easy to enjoy the best of New York City. Rooms at Hotel Central Times Square offer a flat screen TV, air conditioning, and a refrigerator providing exceptional comfort and convenience, and guests can go online with free wifi. A 24 hour front desk, room service, and 24 hour check-in are some of the conveniences offered at this hotel. A fitness center and a lounge will also help to make your stay even more special. Close to some of New York City's most popular landmarks, such as Rockefeller Center (0.9 mi) and The High Line (1.3 mi), Hotel Central Times Square is a great destination for tourists. While in New York City, you may want to check out some of the restaurants that are a short walk away from Hotel Central Times Square, including Ellen's Stardust Diner (0.8 mi), The View Restaurant & Lounge (0.5 mi), and Eleven Madison Park (0.9 mi). Best of all, Hotel Central Times Square makes it easy to experience many great New York City attractions like United Nations Headquarters, City Hall Park Visitor Information Center, and New York City Hall, which are some popular government buildings. Whether you’re traveling for business, pleasure or both, Hotel Central Times Square is sure to make your visit to New York City one worth remembering.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Meeting rooms
Baggage storage
Concierge
Parking
Wifi
Restaurant
Breakfast buffet
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
406Restaurantswithin 0.5 km
82Attractionswithin 0.5 km
2631Reviews103Q+A100Room tips
Traveller rating
  • 768
  • 810
  • 490
  • 289
  • 274
Time of year
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Popular mentions
Lachesha Kinsey wrote a review Jul. 2021
Albany, New York1 contribution1 helpful vote
BEWARE!! The hotel is under renovation! Used my free night stay through Hotels.com and I am so upset that I wasted it on this hotel. One elevator only is available due to the hotel renovating and using the elevator to transport things up and down the stairs. No Hot water and when I went to use the phone to complain the phone did not work, had to use my cell and the response I get is, "WE ARE WORKING ON IT. The light above the television had to stay on as the light switch did not work. One of the amenities I asked for was a rooftop and that was closed. My suggestion is to read the review before booking. Very upset.
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Date of stay: July 2021
Value
Cleanliness
Service
1 Helpful vote
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Mary S wrote a review Jul. 2021
1 contribution
When I booked this Hotel for July 4-10 it was highly recommended. Buyers BEWARE I paid up front at 169.00 a night and what a mistake. I had no maid service for the entire stay and when I complained all I got was an apology and a few more towels and TP. When you book no one explains the Hotel is under Renovation. There is nothing open and I mean nothing. Nicest Staff ever with the exception of the Manager who never seems to be around. Do youself a favor Research,Research,Research. And never pay upfront. If you don't care about waking to drilling in the walls next to your head go ahead and book but do not pay full price like i did. It wasn't even worth half that. I would definitely rate this hotel as the Worst Ever! No where to put your clothes only four hangers provided and no dresser.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
Room Tip: Do not book this Hotel during Renovation
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penpalpenpal wrote a review Apr. 2021
Chicago37 contributions66 helpful votes
Unless price is far more important than everything else, just avoid this place. The reasons include it is under construction, there is only one working elevator (hello COVID), it attracts clients most interested in low prices (hello people who are noisy) and the rooms are totally run down (hello, please renovate me). The name alone is trap. It is in Hells Kitchen and not Times Square. While the check desk team is great, the security guard stands at the front door block access to guests who refuse or just forgot to wear a mask.
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Date of stay: April 2021
Location
Cleanliness
Service
Room Tip: In the back and not facing the street
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Response from Gary Maida, General Manager at Hotel Central Times Square, an IHG hotel
Responded Apr. 29, 2021
Hello, Thank you for sharing valuable feedback on your recent stay. I do apologize for your unsatisfactory experience. The hotel is under a major renovation, and as you noted, it is certainly in need of one. We set our rates significantly lower than that of our competitors since we do understand there are disruptions and inconveniences. Thanks for acknowledging the kindness of our service team at the front desk. All that said, the hotel will be absolutely beautiful once the renovation is complete in September. And while I am truly sorry for your experience, I would encourage you to give our hotel another opportunity if your travels take you to NYC after September. You will see a completely unique and upscale experience and it will be very enjoyable. Please accept my apologies. Regards, Gary
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Teagan Roy wrote a review Mar. 2021
Maine1 contribution2 helpful votes
Terrible experience at DoubleTree Hilton Times Square West, my first room had not been cleaned and had drug paraphernalia on the bedside table, the second room had no towels, impossible to call guest services, I needed to go down to the lobby to talk to anyone. I'm a healthcare worker coming to NYC to help out at the vaccination site at Javits, and all I wanted was a safe place nearby to shower and sleep in between my 12 hour shifts. My 2nd night a fight broke out in the elevator, I heard yelling and a baby crying, I almost had to call the cops but the situation resolved itself. I also had someone try to get into my room last night. I DO NOT feel safe staying here, but I'm working 12 hour shifts so hard to move hotels. I've gotten no help from hotel management, and the online customer support has given me the run around. They keep asking me for my confirmation number, email, etc. and then when I give it to them I get no response. DONT STAY HERE
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Date of stay: March 2021Trip type: Travelled solo
2 Helpful votes
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Response from Gary Maida, General Manager at Hotel Central Times Square, an IHG hotel
Responded Apr. 7, 2021
Hi, I am so sorry you had an unsatisfactory experience at our hotel. I especially apologize for the lack of service you received from our staff. We pride ourselves on delivering a high level of customer service and I'm sorry we failed you. We take all guest complaints very serious and we will certainly address your concerns with our team. This hotel is going through a rebranding and a major renovation. Come September, the Voco Hotel will be an absolutely beautiful hotel. Feel free to email me as I would like to invite you back to our hotel the next time your travels take you to NYC. You will find a much more satisfying and peaceful experience. Gary Maida gary.maida@hotelcentraltimessquare.com
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Kim wrote a review Dec. 2020
1 contribution1 helpful vote
Excellent help during my stay as an Navy nurse during the Covid relief from April to may. I would stay here any time. Always friendly and accommodating to my needs. Very knowledgeable and helpful. Made my time away from home easier.
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Date of stay: April 2020Trip type: Travelled on business
1 Helpful vote
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PRICE RANGE
US$116 - US$374 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham new york city, wyndham garden hotel
FORMERLY KNOWN AS
Doubletree By Hilton - Times Square South
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District / Manhattan
NUMBER OF ROOMS
224
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Frequently Asked Questions about Hotel Central Times Square, an IHG hotel
Which popular attractions are close to Hotel Central Times Square, an IHG hotel?
Nearby attractions include Style Room NYC Shopping Tour Experiences (0.4 km), Mission Escape Games (0.2 km), and Shop Gotham NYC Shopping Tours (0.3 km).
What are some of the property amenities at Hotel Central Times Square, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Central Times Square, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Central Times Square, an IHG hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Central Times Square, an IHG hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Central Times Square, an IHG hotel?
Conveniently located restaurants include Liberty Bagels Midtown, Best Bagel and Coffee, and NY Pizza Suprema.
Are there opportunities to exercise at Hotel Central Times Square, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel Central Times Square, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Central Times Square, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Central Times Square, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Central Times Square, an IHG hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.0 km), World Trade Center Memorial Foundation (5.0 km), and Hamilton Park (2.6 km).