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Doubletree By Hilton - Times Square South

Booking.comUS$143*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Doubletree By Hilton - Times Square South
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1,795 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree By Hilton - Times Square South
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Showing 1,550: English reviews
Reviewed 14 November 2016 via mobile

Talk about lousy service- thank goodness the buffet was free for Diamond members because I certainly wouldn't pay for it. Room was clean but cramped... only one wash cloth??? What's up with that? Construction right now across the street not helping the sleep experience. Not what I've come to expect with the brand :(

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Helpful?
1Thank Anne C
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Anne C, Thank you for choosing our hotel to stay at. I would like to first thank you for being one of our HHonors Diamond member. Your loyalty means everything to us. I sincerely apologize for your experience. I understand how difficult it can be to sleep with so much noise going on and to add insult to injury,...

Upper Nyack, New York
Reviewed 13 November 2016

Good value, close to Penn Station, plenty of restaurants in the area. 36th street is a little dark at night. Front desk staff was great. Room was small without much of a view. Ask to be on the front of the building.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank RichZabel
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear RichZabel, Thank you for choosing our hotel to stay at. We greatly appreciate your kind words and positive feedback. We hope this means that we can count on you to choose us again if you are even visiting Manhattan. Warmest Regards

San Juan, Puerto Rico
Reviewed 9 November 2016

My experience was perfectly. Friendly staff, great location, good breakfast buffet and in room services. I stayed for three days and next year would come back again. The staff was friendly and very helpful with my doubts bc was my first visit in NYC. I would recommend it to my friends.

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Helpful?
Thank aburgos09
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear aburgos09, Thank you for staying with us. We greatly appreciate your kind words and feedback. We try to make a lasting impression and it warms my heart knowing that we did just that. I hope this means that the next time you visit Manhattan, you will pay us a visit. Warmest Regards,

Aberystwyth, Wales
Reviewed 9 November 2016

We left an item behind in this hotel by accident, trying to comunicate with this Hotel by is a waste of time!! As I was told by one of the Staff, no one answers them!! The room was pokey like one of the previous reviews had mentioned, 2 Double beds cramped in were there should be one. Overlooked a building...

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Helpful?
Thank Louis E
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Mr. Louis E, Thank you for choosing our hotel to stay at. We greatly appreciate your business. Let me first apologize for your experience. It was definitely not up to the Doubletree by Hilton brand standards and I am sincerely sorry for that. If you are ever in Manhattan again, we would love to have the chance to make...

Tucson, AZ, USA
Reviewed 9 November 2016

We had a 1 bedroom suite with a view of times square. The room was a little small and difficult to move around during in but the beds were very comfortable, as to be expected. The service was good and being right in the heart of Times Square was awesome, with the price being very competitive to other hotels in...

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Helpful?
Thank AZ_worldwide
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear AZinEurope2009, Thank you for staying with us. We greatly appreciate your kind words and feedback. We try to make a lasting impression and it warms my heart knowing that we did just that. I hope this means that the next time you visit Manhattan, you will pay us a visit. Warmest Regards,

SF CA
Reviewed 8 November 2016

Everything went wrong at this Doubletree! No hot water, very loud rooms, brain dead housekeeping, broken elevators. Avoid at all costs!! Its a great location for getting to the Javits Center, but I'd still stay elsewhere...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank CaribDivers
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear CaribDivers, Thank you for choosing to stay at our hotel. We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us....

Los Angeles, California, United States
Reviewed 7 November 2016

Picked this hotel for business since it was close to the convention center. Rooms are smaller than expected, but very clean. Need to improve their TV sets. No hot water the first morning (November), no shampoo and no lotion available, but Duane Rx is close by, so paid a trip there. Location is great right next to everything in Hell's...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Onnan
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Onnan, Thank you for choosing our hotel to stay at. We greatly appreciate your business. Let me first apologize for your experience. It was definitely not up to the Doubletree by Hilton brand standards and I am sincerely sorry for that. If you are ever in Manhattan again, we would love to have the chance to make it right...

Oak Ridge, United States
Reviewed 7 November 2016

The staff and lobby were great including a really good breakfast buffet. However, the guest rooms were straight out of a college dormitory in the 1990s. The furniture and AC unit were old an worn along with two beds that were so cramped into the space that one is actually pressed against the AC unit so much that it actually...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michael B
Calvin P, On behalf of the hotel staff at Doubletree By Hilton - Times Square South, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Goldsboro, North Carolina
Reviewed 7 November 2016

Our group had a wonderful time in NYC and it started with a great hotel...the hotel is clean, neat and the staff very nice and professional...thanks to everyone at Doubletree Times Square South for a wonderful stay...see you in the Spring...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jeannette0523
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Jeanette0523, Thank you for choosing our hotel to stay at. We greatly appreciate your positive feedback and I am so delighted to hear about your awesome experience. Thank you for your kind words. We look forward to seeing you in the spring :) Warmest regards.

Providence, Rhode Island
Reviewed 7 November 2016 via mobile

Great location. Crowded lobby but they make up for it by having extremely nice people checking you in. Small bar and restaurant on the first floor. Breakfast on first floor as well. The breakfast nothing to write home about. The rooms typical of a Doubletree, the only difference being that they are a bit smaller but of ok size for...

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Helpful?
Thank Reslimpan
Sebastian A, Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Reslimpan, Thank you for staying with us. We greatly appreciate your kind words and feedback. We try to make a lasting impression and it warms my heart knowing that we did just that. I hope this means that the next time you visit Manhattan, you will pay us a visit. Warmest Regards,

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11/06/2017 12/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018-6401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $237 - $557 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Orbitz, Expedia, Priceline, getaroom.com, Evoline ltd, Cancelon, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Doubletree By Hilton - Times Square South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham New York City
Wyndham Garden Hotel
Hotel Style:
#196 Family Hotel in New York City
#206 Luxury Hotel in New York City
#223 Business Hotel in New York City
#227 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree By Hilton - Times Square South staff and other travellers.
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Questions? Get answers from Doubletree By Hilton - Times Square South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take your time with elevators”
TuncaySanli, 28 May 2017 | Read review
“Go with higher rooms to avoid construction noises.”
patriciabW9990OM, 22 May 2017 | Read review
“Don't stay here it was awful.”
debbiek805, 17 May 2017 | Read review
“Become a Hilton Honours Member ahead of the trip for Free Wifi”
Magictraveller77, 12 May 2017 | Read review
“If you are a Hilton Honor than you have the best view of the city.”
alexnl69, 5 May 2017 | Read review
5 of 5
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US$143* /night
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Prices are for 1 room, 2 adults
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