Four Points by Sheraton Manhattan SoHo Village

Four Points by Sheraton Manhattan SoHo Village

Work permit on hotel door (obviously still doing construction in spite of their lies).
Traveller (228)
Room View
Room & Suite (356)
Another in-room free-standing breakfast advertisement which, when I attempted to order, was told they have no room service AND no breakfast.
Dining (8)

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About

4.0
#309 of 503 hotels in New York City
4.4 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.0 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
Languages Spoken
English, Spanish
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Parking
Wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
Vending machine
ATM on site
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Safe
Telephone
Flatscreen TV
Iron
Room types
Non-smoking rooms
Suites
Hotel links
Special Offer:Earn points toward free nights.

Location

66 Charlton St, New York City, NY 10014-4601
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
12.4 km
See all flights
Teterboro Airport
14.5 km
See all flights
Houston St
2 minNew York City Subway
4.0
4.0 of 5 bubbles1,181 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the vibrant SoHo neighborhood, the Four Points by Sheraton Manhattan SoHo Village is lauded for its prime location, with easy access to subways and local attractions being a highlight for guests. Many find the hotel to offer good value and commend the cleanliness of the rooms. While the welcoming staff receives favorable comments, some guests feel service can be hit or miss. Despite the need for updates in room amenities and a desire for more engaging decor, the hotel's atmosphere is generally considered comfortable.
Location
Convenient
Atmosphere
Welcoming
Rooms
Dated
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory

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1,181Review18Q+A100Room tips
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Detailed Reviews
IncognitoElias wrote a review May 2020
Dhaka City, Bangladesh
3.0 of 5 bubbles
I stayed at the property at the beginning of the NYC lockdown between March 16-18, 2020. I basically got stuck in Manhattan as my youngest needed a new passport and the passport office was only a few minutes walk away.
Booked from my Marriot Bonvoy app standing in front of the hotel. Because of Covid-19 the hotel was understaffed and many services like the bar and gym closed down. I was one of 5 check ins that day. The check in was wonderful and being a SPG now bonvoy memeber was upgraded to a room with a view.
The staff were very friendly and courteous. My son became a big fan of the Janitor a Hispanic gentleman whose name I can’t recall now. Apologies for that. I guess they entertained each other a lot but he was very cautious to keep the social distancing at height. There was no cleaning service but they did provide us with fresh bed sheets, towels and unlimited water.
No food either. However there were vending machines and microwave at the basement and a closed gym for the lockdown.

Rooms and bathroom was very small and the bathroom is very small for a Marriot brand. Smallest I came across actually. I guess that’s Manhattan hotel size of that class.

I wouldn’t recommend the hotel for a family stay, a business stay is what the hotel was intended for.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from patricis c, Manager at Four Points by Sheraton Manhattan SoHo Village
Responded Jun 2, 2020
Hello there, Thank you for your feedback regarding your recent stay! I am happy to see that you found the staff to be friendy and accommodating during your time with us. I am so sorry you had to experience our property during such a difficult time and I do hope we have the pleasure of hosting you and your family under more pleasant circumstances in the future! Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sandy B wrote a review Sep 2020
Overland Park, Kansas
3.0 of 5 bubbles
This hotel featured a very competitive rate for downtown Manhattan. I’m assuming it is due to the pandemic and they had very limited services. There was no daily service in rooms, you were pretty much on your own once you checkin. We had to empty trash ourselves and go down each day to the front desk to get more coffee, cups, towels, etc. The showers have shampoo/bath gel dispensers and they just handed us 2-gallon jugs to refill ourselves. Also, no microwave and mini-fridge in the room, and only one Ice machine in the basement. But the biggest complaint was, almost everyday, several times a day, a very strong odor of cigarette smoke and marijuana smoke would fill our room (supposedly fully nonsmoking hotel). We reported this several times but they said there was nothing they could do...?
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from patricis caruso, General Manager at Four Points by Sheraton Manhattan SoHo Village
Responded Sep 14, 2020
Hello there, Thank you for choosing to stay at the Four Points by Sheraton Manhattan SoHo Village and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. During this time we are only providing housekeeping service to our occupied rooms once a week and upon request for our guest and associate safety. However we do have staff on call to provide any additional amenities to you and I am sorry if that was not communicated properly. You should not have felt on your own in the least bit and for that I apologize. As for the smoking we are 1000% smoke free and once we do locate the room of a guest who is smoking we ask them to leave the property immediately. I'm sorry for the mis information received during your stay. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Kind regards, Patricia Caruso Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
MdmeDisley wrote a review Feb 2020
Royal Tunbridge Wells, United Kingdom
4.0 of 5 bubbles
I wanted to explore Soho and Greenwich Village - the shopping, The Whitney Museum and the High Line - and the location of this hotel was perfect for that, a 15 minute walk from Soho and walkable to High Line. The rooms are basic but comfortable, renovated and good for New York, very comfortable beds, standard bathroom but clean. The staff make up for the lack of facilites downstairs - the restaurant is dark and therefore unwelcoming, but I had a nice French Toast breakfast there, and the lobby/bar area is very small, without any nice seating. Front desk, wait staff and bar staff all exceptionally friendly, with very personal level of service. They booked me a car to airport and were immediately helpful with any queries. Nice baked cookies in afternoons, plus complimentary bottled water in rooms were both nice touches. Decent gym facilities. All in all, very good value for money
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EricaFG202 wrote a review Jul 2021
Washington DC, District of Columbia
4.0 of 5 bubbles
I would stay here again in a heartbeat. The location is superb - walkable to all of mid to lower Manhattan, easy to find, and with relatively quiet street noise at night. The room was larger than expected, and the bed/pillows was remarkably good for the price-point. Front desk was friendly and efficient, and had free water bottles on offer. The clerk was also more than helpful in storing my suitcase on my last day and retrieving it quickly on request. The associated restaurant had a nice outdoor bar with good Happy Hour specials. Bartender Jora (name I may have wrong, but she was a beautiful young Albanian woman)) poured a mean gin & tonic and was super friendly and storied. This place is a gem. My only complaints - stingy on the thin bath towels, no individual toiletries, and miniscule bar of subpar soap took away from the otherwise pleasant showering experience. I suggest that Marriott step in with better products!
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Date of stay: June 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ellis - ILLKEYZ wrote a review May 2021
London, England, United Kingdom
5.0 of 5 bubbles
This was a really really great experience for me in NYC. One of the few hotel rooms are going to wear in the evening he got used to noise for party yes location quick access everything one would need. I came to the hotel last minute because the Airbnb able to close inadequate. I had a leg Andrea and moving around listen obstacle. It was the closest Bonvoy hotel to my airbnb so I booked it. I didn’t have to go far from the hotel to access good restaurants, customer services and even the subway to my final destination one I checked out. *Great Vegan Options Nearby* There’s a receptionist named GOLDEN who really stood out. Thanks again man. During Covid restrictions I stayed at five star Marriott properties like the W HOTEL Boston and others in Midtown and LA. Stripped of perks and amenities all hotels were pretty much limited to the the experience in the rooms and guest engagement with staff. I truly didn't miss much from The W which was surprising. Rooms were stylish enough, big enough and the property values outstanding service. Although it was a random selection staying here originally, I will surely book again the next time I'm in Tribeca.
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Date of stay: May 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chelsea D wrote a review Jun 2021
5.0 of 5 bubbles
This review is a little late, but I had spent a night at this location a couple weeks ago and was warmly welcomed and taken cared of.

Especially Golden, he was the only person working at the reception when I arrived a little after midnight and he kindly helped me out in getting me a room that was spacious and also had good recommendations on where to eat. He also granted me a late checkout as I had arrived so late.

Overall the rooms were very comfy, the staff was generous and very kind and I would definitely come back again when Im in the city.
Read more
Date of stay: June 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Definitely let them know what your needs are - if you have any. Im claustrophobic and got moved...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
simply126 wrote a review Nov 2021
San Francisco, California
4.0 of 5 bubbles
This location was great! Did a New York Minute shop and food trip with a girl friend and location couldn't be better for that. You're two blocks away from the main SOHO corridor and a few blocks away from West Village, Chelsea, NOHO, Nolita, Tribeca and even Little Italy/Chinatown. We never had the need to hop on the subway. The front of house staff was very friendly and helpful upon check in. The rooms could do with a fresh coat of paint, some dusting and the bathrooms could all use a deep clean but other than that, it's a good base for a short trip. Ask for a floor with the city view.
Read more
Date of stay: November 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: high floor looking out at the Freedom Tower
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
S8epilot wrote a review Dec 2021
Carmel, Indiana
2.0 of 5 bubbles
The whole place feels very cramped. The elevators are small, rooms tiny, lobby is small and often full of people. The rooms were ok although our toilet worked weird and overflowed. I asked for a new room and told one wasn’t available. A maintenance person did come and wet vacuum up the bathroom but otherwise no offer was made to clean the room. We were on the 9th floor and you could hear everything going on that floor. The front desk staff was very nice though especially Golden. He gave good info about the area and had waters for us when we got back from a late night on the town.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patricia Caruso, Guest Services / Front Office at Four Points by Sheraton Manhattan SoHo Village
Responded Dec 27, 2021
Thank you for your feedback. We do apologize that you had to deal with these issues during your stay. We have let our Engineering leadership team know about your issues with the bathroom. As for the noise please let us know whenever you are disturbed so we can assist you. We would hate to have you endure this throughout your stay. We hope that you do stay with us again and try out our property out. Have a great day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Warren wrote a review Dec 2021
Singapore, Singapore
4.0 of 5 bubbles
Ideally located between to Metro stations. Helpful staff and clean rooms. Value for
money. Drinking water was available on request and ice needs to be collected from the basement. Bonvoy members enjoy privileges of extended checkout but they are very rigid on flex.
Read more
Date of stay: December 2021
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: Road facing rooms are better than the backyard facing rooms which give you depression early morning
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corey Davis wrote a review Mar 2021
5.0 of 5 bubbles
I arrived at the hotel after a long day of layovers and changed flights due to storms. Golden at the front desk was very attentive and helpful and made sure I had what I needed for the room. He also suggested food places that were open and helped me to pick out a great spot in the area! The room was nice and clean and everything worked as it should! Golden was truly the highlight as he went above and beyond to make sure I was comfortable after a long day! I hope everyone here is like him!
Read more
Date of stay: March 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patricia Caruso, General Manager at Four Points by Sheraton Manhattan SoHo Village
Responded Apr 28, 2021
Hello there, Thank you for your TripAdvisor review. We are pleased that you enjoyed your time with us and I will be sure to share your kind words with Golden. I hope that we have the pleasure of hosting you in the future. Kind regards,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michelafigorilli asked a question Feb 2023
Sardinia, Italy59 contributions26 helpful votes
Hi, is it possible to add a crib for my littke one? Thanks
Answer from Richard B
3 contributions2 helpful votes
I did not have this requirement, but I am sure they would help with the crib. The staff is great and very accommodating. You should call them at +1 212-229-9988
mail4mel asked a question Dec 2022
SF bay area82 contributions10 helpful votes
do they have connecting rooms?
Daphne N asked a question Dec 2021
1 contribution1 helpful vote
Hola! El desayuno va incluido en la estadía?
Answer from Andrew L
1 contribution
no incluido el desayuno
Linda O asked a question Oct 2019
Chicago, Illinois41 contributions4 helpful votes
How close is this to the Halloween parade ?
Answer from littlebirdy2303
Pella, Iowa152 contributions67 helpful votes
This is about 2 blocks up and 1 block over from the start of the parade. Definitely walkable.
Victor L wrote a tip May 2024
35 contributions4 helpful votes
4.0 of 5 bubbles
"Mid May is a very busy time in NYC due to the graduation ceremonies happening throughout the city."
Read full review
Carl H wrote a tip Mar 2024
Oshkosh, Wisconsin1 contribution
4.0 of 5 bubbles
"Avoid the restaurant as there are better options close by. The telephone in the room did not work; however, I had a cell phone. "
Read full review
Flrman101 wrote a tip Dec 2023
Robbinsville, New Jersey28 contributions5 helpful votes
1.0 of 5 bubbles
"Find another hotel. We got room through chase points and cash and the room was a dump"
Read full review
Debra K wrote a tip Oct 2023
Santa Monica, California157 contributions51 helpful votes
1.0 of 5 bubbles
"I'm not sure I'll ever book with Marriott again after this terrible experience. Besides the problems I've written about the hotel felt dirty"
Read full review
Safari39027690173 wrote a tip Aug 2023
9 contributions
5.0 of 5 bubbles
"One of best choice in NYC Downtown. "
Read full review
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PRICE RANGE
C$259 - C$513 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton manhattan soho village hotel new york city, 4 points by sheraton manhattan soho village, sheraton new york city, sheraton manhattan soho village, new york city four points, new york city sheraton
LOCATION
United StatesNew YorkNew York CityHudson Square / Downtown Manhattan (Downtown) / Manhattan / SoHo
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Four Points by Sheraton Manhattan SoHo Village - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Four Points by Sheraton Manhattan SoHo Village
Which popular attractions are close to Four Points by Sheraton Manhattan SoHo Village?
Nearby attractions include Cutandcropped (0.3 km), New York City Fire Museum (0.2 km), and Color Factory (0.2 km).
What are some of the property amenities at Four Points by Sheraton Manhattan SoHo Village?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Four Points by Sheraton Manhattan SoHo Village?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Four Points by Sheraton Manhattan SoHo Village?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Four Points by Sheraton Manhattan SoHo Village?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Four Points by Sheraton Manhattan SoHo Village?
Conveniently located restaurants include Posh Pop Bakeshop, Piccola Cucina Estiatorio, and Piccola Cucina Osteria.
Are there opportunities to exercise at Four Points by Sheraton Manhattan SoHo Village?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Four Points by Sheraton Manhattan SoHo Village?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Four Points by Sheraton Manhattan SoHo Village?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Four Points by Sheraton Manhattan SoHo Village?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (1.8 km), World Trade Center Memorial Foundation (1.8 km), and Brooklyn Museum (7.1 km).
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