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The GEM Hotel Chelsea

Booking.comUS$113*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$204*
US$113*
Great Deal
US$161*
US$121*
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The GEM Hotel Chelsea
The GEM Hotel Chelsea
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1,184 Reviews from our TripAdvisor Community

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Showing 1,040: English reviews
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Atlanta
Reviewed 2 days ago NEWvia mobile

A friend and I wanted to stay in Chelsea so we chose this hotel. It was very clean though the room was small. It was a 15 minute walk to Chelsea marketplace. We Uber'd or took a taxi to most places so I am unsure as to how convenient it is to the subway. The area felt safe near residential...

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Helpful?
Thank pkk29
New Haven, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

There's a excellent grocer next door to grab some snacks and sit on the roof top to enjoy the view. The room was minimal but clean and had a coffee maker. We got a double bed which was my fault opt for a bigger one. It was safe in the sense that no one can walk into the hotel at...

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Helpful?
Thank gcala
About Hotel's Favourite Review
Benjamin O, Front Office Manager at The GEM Hotel Chelsea, responded to this review

Hi Gcala, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Chile
Reviewed 3 days ago NEW

It was a 1-night stay. And it was nice. Even though the room was quite basic and the bed a bit too small, the staff was very helpful and friendly. One thing that I didn't like is that the receptionist took so long to check us in and we do appreciate our time.

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Helpful?
Thank francisca s
New Egypt
Reviewed 4 days ago NEW

Problem with reservation through my corporate travel site. Mr. Coyle resolved promptly! Staff is the best! Also, great at recommendations for restaurants. Even helped find a restaurant for vegan and gluten free travelers that was amazing!

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Helpful?
Thank Joanne W
Cambridge, Massachusetts
Reviewed 4 days ago NEW

The rooms are tiny, but they are clean and all I needed for this quick trip to NYC. The staff is really friendly, there is a bar in the lobby and you can take drinks up to the roof deck and sip a cocktail with the Empire State Building off in the distance. Walking distance to the Highline and Chelsea...

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Helpful?
Thank Daniel L
Saint Louis, Missouri
Reviewed 4 days ago NEW

This is the third time we have stayed at the Gem Hotel - Chelsea. Our last rip, May 2017 was exceptional. The location of the hotel is perfect for our itinerary of events. The rooms are very artful and up-to-date. The most amazing thing about the hotel was the staff, especially Jasmine. Jasmine made sure that everything we needed was...

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Helpful?
Thank mweber464
Toronto, Canada
Reviewed 1 week ago

My partner gave me a weekend in NYC for my 65th birthday. My daughter gives us tickets to a Broadway musical. We spent 2 great nights at the GEM Hotel Chelsea, small hotel in the heart of the city, a short distance from Penn Station. Staff were welcoming and helpful. The room was small but bright, modern and clean. Easy...

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Helpful?
Thank dnewport2017
Benjamin O, Manager at The GEM Hotel Chelsea, responded to this review

Hi Dnewport2017, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Bloomington, Indiana
Reviewed 1 week ago

Stayed at the GEM for 2 nights and it was nice! The staff were very pleasant and accommodating, the rooms were reasonably sized for NY, everything was clean and comfortable as well as being reasonably priced. I asked that my travelling companion and I be placed on the same floor, and they put us in rooms next to each other....

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Helpful?
Thank caitlinelibrown
Benjamin O, Front Office Manager at The GEM Hotel Chelsea, responded to this review

Hi Caitlinelibrown, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Reviewed 1 week ago via mobile

Hotel room was clean and modern. Staff is friendly and helpful. Location is good and close to everything. Now the negatives. Room is a bit on small side but guess thats typical for New York.Toilet is like its made for a travel trailer, small and square shaped and very uncomfortable and painful to sit on. Bed is not very comfortable...

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Helpful?
Thank zipdip1212
Benjamin O, Front Office Manager at The GEM Hotel Chelsea, responded to this review

Hi Zipdip1212, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Reviewed 2 weeks ago via mobile

We had a truly amazing time in NYC over the last couple of days. The hotel is conveniently located. It's a short walk from Penns station. There are many great restaurants close by. Foragers next door to the hotel offers an amazing selection for brunch, lunch and dinner with locally grown products. Their market / coffee shop has good coffee...

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Helpful?
Thank Sylvia B
Benjamin O, Manager at The GEM Hotel Chelsea, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Benjamin Ortiz...

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04/06/2017 05/06/2017
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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Free Wifi. The GEM Hotel Chelsea is ideally located in "your corner of the world." We provide an intimate, boutique atmosphere and offer our guests elegantly designed rooms with luxurious amenities. This New York City boutique hotel is conveniently located in the neighborhood of Chelsea. This trendy Manhattan neighborhood is filled with chic art galleries, night club hotspots, world-famous restaurants, shopping and more. Guests are within walking distance to Penn Station and world-famous Midtown Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, the campus of New York University (NYU) and the Empire State Building. The hotel is one block from New York City's subway system. Surrounding neighborhoods include Greenwich Village, the Flatiron District, Union Square, Midtown and the Meat Packing District.The GEM Hotel Chelsea offers a wide array of amenities and services that add value. All guest rooms are smoke-free and boast LCD televisions with HD channels,iPod docking stations, cordless telephones, paraben-free bath amenities, bath robes, down pillows, plush towels and Wolfgang Puck coffee. Standard room amenities include coffee makers, hair dryers, irons and ironing boards. ... more   less 

Additional Information about The GEM Hotel Chelsea

Address: 300 W 22nd St, 22nd Street & 8th Avenue, New York City, NY 10011-2602 (Formerly GEM Hotel - Chelsea, an Ascend Collection hotel )
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $308 - $606 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The GEM Hotel Chelsea 3*
Number of rooms: 81
Reservation Options:
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Hotel Style:
#170 Romantic Hotel in New York City
#214 Business Hotel in New York City
#221 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The GEM Hotel Chelsea staff and other travellers.
11 questions
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NJ
over a year ago
Keller, Texas
over a year ago
Cincinnati Ohio
over a year ago

See all questions (11)

Questions? Get answers from The GEM Hotel Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are small but average for NYC.”
689JoanneW, 22 May 2017 | Read review
“Choose one of the larger rooms overlooking the street”
dnewport2017, 15 May 2017 | Read review
“Very good deal for NYC!”
12skipb, 9 May 2017 | Read review
“location!! Friendly staff!!!”
nimathaque, 5 May 2017 | Read review
“Do NOT stay if you're looking for a handicap accessible room.”
kaelak2017, 3 May 2017 | Read review
5 of 5
Booking.com
US$113* /night
View Deal
AscendHotelsUS$161
Orbitz.comUS$121
TripAdvisorUS$113
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
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