I loved my stay at Crowne plaza, it really felt like home away from home. Special thanks to Tamari and Jose for taking care of my needs throughout my two day stay and all the great suggestions in the area. My room was a corner room, clean and very delightful.
The front staff (Keri & Mali) we incredibly attentive & helpful. They were there to help on the way in and out. The hotel was clean & quiet rooms (which is a bonus in NYC). Downstairs bar was a nice hang out. Great stay & location.
Loved the hotel, the location, the vibes, and the staff they were all so welcoming and accommodating!!!! Special shout out to Keri, she was amazing and helped us with everything we needed and answered any questions we had, plus she was super fun to chat with :)
at the heart of where u need to be without the crowds, a human size hotel with really friendly service. A top selection - has a nice gym open 24h. good size rooms and very modern bathrooms. Loads of restaurants - and very close to penn station (direct to jfk)
The hotel is not flashy on the outside but when you get inside the room, it has a very upscale feel to it. The mattresses are very comfortable!! The location is two blocks away from MSG so it's really in a great location if you are traveling from Penn Station.
I stayed here during a convention at the Javits Center. The hotel was clean and well kept, the staff was very nice and friendly and there were several safety measures in place that I really appreciated. The room was very tiny but that's to be expected. Overall, it was a good stay.
Made a weekend trip to New York with my mother. This was my second visit to this hotel, and they did it again! The staff at Crowne Plaza Hy36 Midtown are incredible. From the general manager, John, to the front desk staff, to the luggage concierge, to the adjoining restaurant staff, everyone was so pleasant and willing to do whatever to make sure our stay was comfortable! Additionally, the 100% walkable rating for this hotel is absolutely accurate. Most destinations are within a 15-30 minute walk! This was very important to us as we wanted to do New York without breaking the bank or the legs! Thank you for a great experience!
A friend and I visited NYC (from Canada) for five days and stayed here. We took the subway from JFK and basically emerged 1/2 a block from the hotel (aka VERY convenient). As soon as we entered we were greeted by authentically smiling people. That's the thing that stands out to me - every person working at the hotel was friendly, kind, and willing to help. With a glass of bubbly (not Bublé) we were shown to the elevator and went up to our room. The room was clean and updated (not old and scuzzy). It had everything we needed - safe, ironing board, iron, storage, tv, etc. It's also located just south of times square in Midtown so it acted as the perfect home base. I can't stress this enough, but when the hotel is clean, comfortable and welcoming you know you're always returning to your home base after all your day's (and night's) adventures. Thanks a ton Crown Plaza!…
Great place to stay, and the staff made this a top notch visit, from the front desk on - but extra special kudos to Carolyn M who went above and beyond to help me retrieve an item I forgot and was so kind to me. Thanks Carolyn!! I will stay again at this hotel!!
I had a great experience with the staff so nice thoughtful. Keri at the front desk was a big help for any recommendation, just a great resource and so patient with my girlfriend and I. I plan on returning to NY in the summer, and will look forward to booking another stay here at Crown Plaza!
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