We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The hotel lobby has a greaty vibe.
Staff was friendly and engaging Great coffee shop "stumptown"
Great drinks though exspensive two does the job well worth it
Centrally located easy to get to all.We Will definately be back!
Response from AshtonatAce, Manager at Ace Hotel New YorkResponded 13 December 2013
You delight us with your comments and we hope to see you again very soon. We'll hold a spot for you in Stumptown - just say the word!
The Staff at Ace NY
Had 10 rooms for 2 nights. Every single person had key issues. Some in the party had to re-key at least 3 times. I ran into several other guests in the elevator on their way to the front desk to do the same. When I...More
Thank Chris B
Response from AshtonatAce, Manager at Ace Hotel New YorkResponded 12 December 2013
Dear Chris B.,
Please accept our sincere apologies for your recent stay and the issues you and your group experienced.
As you know from past visits, this is not the “Ace NY norm” and we will certainly speak to you soon to offer some resolution...More
Stayed 3 nights at the Ace - fantastic time, amazing hotel!
- had a small queen room, yes a bit cozy but overall well laid out, funky decor, comfy bed, nice bathroom with great shower and robes! Shocked how many nice hotels don't...More
Response from AshtonatAce, Manager at Ace Hotel New YorkResponded 10 December 2013
Thank you for your feedback and a delightful read on a snowy Tuesday! It is especially nice when guests have the time to experience our surrounding outlets - it truly gives you the full picture!
We look forward to your return! Please make...More
The Ace Hotel is very hip. Cool decor with retro furniture and appliances, yet with a modern twist. We stayed in one of the larger rooms and had a full size (and fully stocked) fridge as well as a record player complete with old records....More
1 Thank LibDev
Response from AshtonatAce, Manager at Ace Hotel New YorkResponded 9 December 2013
Thank you for visiting us and for your valuable feedback regarding brunch recommendations. Please accept our sincere apologies! We love Penelope - how silly of us not to realize the rest of NYC was onto them too. We should have done a better...More
We’d previously had good experiences at the Ace’s other locations so we decided to give the NYC location a try on a recent trip. We were booked into a Mini room and were given a room on the 11th floor. Small room but workable and...More
Response from AshtonatAce, Manager at Ace Hotel New YorkResponded 8 December 2013
I am one of the Front Office Managers here at Ace Hotel in New York. I believe we had the chance to meet in April. I think it is fantastic that we were able to turn your experience around. So thank you for...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Things to do
Fitness Centre with Gym / Workout Room
US$209 - US$546 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#118 Romantic Hotel in New York City
#147 Luxury Hotel in New York City
#151 Family Hotel in New York City
#198 Business Hotel in New York City
Number of rooms
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Sabre Hospitality Solutions, Orbitz, Priceline, Booking.com, TripOnline SA, Cancelon, Agoda, Cheap Tickets, Hotwire, getaroom.com and HotelQuickly so you can book your Ace Hotel New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.