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Hilton Garden Inn New York/West 35th Street

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4,690 Reviews from our TripAdvisor Community

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Showing 3,996: English reviews
Newark, Delaware
Reviewed yesterday NEWvia mobile

This was the third year in a row that my husband and I stayed at this hotel. As always, our room was clean and the staff is always helpful and professional. This was the second year we stayed in a room overlooking 6th Avenue which allowed us to watch the Macy's Thanksgiving Day Parade live, which is pretty cool. We...

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Helpful?
Thank WendyD69
Miami, Florida
Reviewed yesterday NEW

Very convenient location. Comfortable place to stay. Excellent breakfast. The staff is uniformly excellent, warm and welcoming. Concierge is excellent. The rooms are good enough but not outstanding and on the small side although that is typical in NYC at mid level properties

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Helpful?
Thank Stephen E
Kuala Lumpur, Malaysia
Reviewed yesterday NEW

Fantastically situated, the hotel is only a few minutes walk to Macy's and H&M on 5th Avenue, as well as a short walk from the Empire State Building. Times Square is about 5 minutes away, and Central Park about 10 minutes. I stayed here during Thanksgiving and Black Friday, and its location meant that I could make full use of...

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Helpful?
Thank siddarth_jeyakuhan
Miami, Florida
Reviewed 3 days ago NEW

Fabulous location, breakfast, room was clean, closet space very small. Elevators a bit slow for availability. The staff was extremely accommodating and housekeeping was prompt and excellent. Highly recommend this hotel!

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Helpful?
Thank Jorge C
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thank you for sharing, Jorge! We're delighted to hear that you had a wonderful stay with us at Hilton Garden Inn. We're so glad you loved our location, breakfast, rooms, and staff. We strive to provide our guests with efficient service, warm hospitality, and clean rooms, which is why this is wonderful to hear! We hope you were able to...

Portland, United States
Reviewed 4 days ago NEW

Great hotel and a great location. We had a lovely stay at this hotel. It is close to Time Square and the subway. The concierge was always available and helpful. We picked up a Lyft outside the hotel and within 15 minutes we were at the theater. We had the Chef make us an fresh omelet every morning to start...

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Helpful?
Thank stevebG9081XA
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thank you for sharing with us, Steve! We're delighted to hear that you had a wonderful stay with us at Hilton Garden Inn. We're so glad you enjoyed our location, staff, and food. We strive to provide our guests with warm hospitality, efficient service, and clean rooms, so this is fantastic to hear! It's great that you felt nicely accommodated...

Co. Down
Reviewed 4 days ago NEW

Great stay in New York. Hotel very well located in Midtown. 30 seconds walk from Macys, 1 min walk from Empire State, 3 minutes walk from Penn Station, 5 minutes walk from Times Square/Broadway. Hotel was very clean, room was spacious and bed very comfortable.

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Helpful?
Thank Lecalecodown
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Guest, Thanks for the wonderful review! It's fantastic you had such a lovely experience with us. We're thrilled you took full advantage of our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!

Canada
Reviewed 5 days ago NEW

Great place to stay. This hotel is great. Staff are friendly, room was wonderful. Nice note from Tenzin welcoming us. We had a room on a high floor. Nice view of the Empire State Building. Good fitness centre. The location of this hotel is excellent. Main Subway station right there. You can get anywhere you need to go. Lots of...

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Helpful?
Thank hacksawCanada
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Guest, Thank you for the outstanding review! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're...

Stockholm, Sweden
Reviewed 6 days ago NEW

Perfectly situated for shoppers, yet not in the middle of heavy traffic and noise. We had a great five night stay and slept like logs. Good internet access, close to Macys and the subway. What more could you want? Well, a nicer bar and lounge area for one. Otherwise great!

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Helpful?
Thank Francine S
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thanks for the 4-star rating and review, Francine! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our prime location. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a lovely...

Springdale, Arkansas
Reviewed 6 days ago NEW

Great location. Unlimited hot water and great water pressure. Close to subway station, and lots of restaurants. Time Square is within walking distance. Wish the beds were queen size,but beds were comfortable.

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Helpful?
Thank tommys1987
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Thank you for the perfect rating, Tommy! It is great to hear you had a great Thanksgiving Vacation with us! We are always working our hardest to make sure all of our guests have the best stay possible. It is also great to hear that you were able to take advantage of our convenient location! We hope you plan on...

Niagara Falls, Canada
Reviewed 1 week ago

I typically don't complete reviews unless I've had outstanding service, and I must say I've had the pleasure of meeting Jesus Garcia a few times while visiting this hotel. Jesus greeted me upon entry, very positive with great energy, as he greeted every visitor. I took notice of this, but his customer service skills came into view when I had...

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Helpful?
Thank mcintoshkc
Felix O, Public Relations Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Guest, Thank you for the outstanding review! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ideal Midtown location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn New York/West 35th Street was built in 2009 and is perfectly located in Midtown Manhattan just steps from some of New York's best attractions including the Empire State Building, world-famous Macy's at Herald Square, Times Square, Broadway theaters, Fifth Avenue shopping and Madison Square Garden/Penn Station. Located on West 35th Street between 5th and 6th Avenues, this ultra-modern hotel is close to many restaurants, lively nightlife, sightseeing and New York City’s best shopping. The hotel is walking distance to all major subway lines and is convenient to Jacob Javits Convention Center, Port Authority Bus Terminal, Grand Central Terminal and all (3) area airports.The hotel features 298 newly built, contemporary guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include The Great American Grill (located in the hotel lobby and open daily for breakfast), lobby lounge with flat-screen television, evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. ... more   less 

Additional Information about Hilton Garden Inn New York/West 35th Street

Address: 63 West 35th Street, New York City, NY 10001-2202
Region: United States > New York > New York City > Midtown
Price Range: $189 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New York/West 35th Street 3*
Number of rooms: 298
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Cancelon, Expedia, Odigeo, Hotels.com and Travelocity so you can book your Hilton Garden Inn New York/West 35th Street reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New York West 35th Hotel New York City
Hotel Style:
#36 Family Hotel in New York City
#37 Business Hotel in New York City
#71 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/West 35th Street staff and other travellers.
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Questions? Get answers from Hilton Garden Inn New York/West 35th Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can't speak for the rest of the rooms, but the corner rooms were lovely. Very spacious and quiet.”
 of 5 bubbles siddarth_jeyakuhan, 4 Dec 2016 | Read review
“Corner suites offer a great view - ask for an upgrade and hope for the best!”
 of 5 bubbles Lecalecodown, 1 Dec 2016 | Read review
“Ask for High Floor Away from Elevator”
 of 5 bubbles hacksawCanada, 30 Nov 2016 | Read review
“Must have something above the 25th floor or do not book.”
  • 7th floor room view
 of 5 bubbles 156bryanb, 27 Nov 2016 | Read review
“Parade bands begin practicing at 3 a.m. so if you don't want to hear them at that hour, ask for a room away from Sixth Ave.”
 of 5 bubbles rainydaywoman2013, 26 Nov 2016 | Read review
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