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Hilton Garden Inn New York/West 35th Street

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Hilton Garden Inn New York\/West 35th Street
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4,892 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New York/West 35th Street
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Showing 4,172: English reviews
Reviewed 25 October 2013

I liked everything about this hotel--location, quietness of room, cleanliness, spaciousness--except the bedding. I can't stand duvets: they give one a choice of either not using them and being cold or using them and waking up in a sweat in the middle of the night. I wish there were an international organization, The International Association for the Elimination of Duvets...

Review collected in partnership with Hilton Garden Inn
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Helpful?
2Thank Arthur M
Elan B, Guest Service Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to write a review about our hotel. I apologize that you did not enjoy our bed system and have brought this issue to the attention of our General Manager. I am glad that you enjoyed your stay otherwise and look forward to welcoming you back to our property in the near...

Edinburgh
Reviewed 24 October 2013

Stayed for 3 nights in September for a wedding. The location is great for people sightseeing as well as for people who know the city well. The lobby and reception look slightly retro but I know that there is/was some work being done - but it wasn't dirty or in a poor state, just needed a little updating. My room...

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Helpful?
Thank Lyndsey S
Elan B, Guest Service Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Lyndsey, Thank you very much for posting such a positive review! The view of a lit up Empire State Building from our hotel at night is such an amazing view! I'm glad that you finally found a hotel with a hair dryer that works. We look forward to welcoming you back to our property in the near future. Please...

Reeds Spring, Missouri
Reviewed 24 October 2013

This Hilton on 35th Street was a fantastic location. We were in room #2807 which was fairly small but incredible adequate for our needs.The windows were sealed in a way that we heard very little road noise, and even opened so we could hear the sounds of the city. The bed was the best we experienced on our ten night...

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Helpful?
Thank 960LisaA
Elan B, Guest Service Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Lisa, Thank you so much for taking the time to post a great review! We hope that your 25th anniversary was one to remember! Our staff was happy to contribute to your memorable stay. I'm glad that you enjoyed the shower and Garden Sleep System bed. We look forward to welcoming you back to our property in the near...

Seattle, Washington
Reviewed 24 October 2013

We recently stayed at this hotel during a family trip to NYC...it is centrally located in and is near Herald Square across the street from Macys and right around the corner from the Empire State...it is also easy walking distance to Times Square. Along with a great location the great location comes a wonderful staff...This was the first trip to...

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Helpful?
Thank mariemtm
Elan B, Guest Service Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear mariemtc, Thank you very much for taking the time to post an excellent review. We are very glad that you found our staff to be so helpful! Patrick sure is a gem. I also agree that our location cannot be beat! We understand that you have a choice when visiting New York City and are glad that you chose...

Appleton
Reviewed 24 October 2013

Great location and friendly staff made my stay delightful. Had a great view of the Empire State Building from my room and just a hop step and a jump from all the places that I wanted to be. Will definitely stay here again!

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Helpful?
Thank DuwaineR
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Duwaine, Thank you for taking the time to post an excellent review! We are very happy that you were able to enjoy a great view of the Empire State Building during your stay. I hope the colors that lit up the building at night were to your liking. We're also glad that the location of our hotel was convenient...

Washington, DC
Reviewed 23 October 2013

I booked two nights at the Hilton Garden Inn on 35th Street. When I arrived late on the first night, I was advised that the hotel was out of rooms, but they had booked me next door at the Hampton Inn. The staff was most apologetic and helpful. I was escorted next door and the Hilton covered the cost of...

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Helpful?
Thank ken4401
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Ken, Thank you so much for your excellent review! I'm very glad to hear that our staff was both helpful and courteous. I apologize for the inconvenience of having to relocate you next door and am happy that it did not negatively impact the rest of your stay with us. We understand that you have a choice while traveling...

Edmonton, Canada
Reviewed 23 October 2013

Our first impression of Manhattan was of smiling faces and courteous service thanks to the people working the front desk of the hotel. We stayed for 10 days on the fifteenth floor in a room with two comfortable beds, a microwave and fridge, flat screen tv and wifi. We had a very small closet but there was ample room to...

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Helpful?
Thank Margo654
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Margo654, Thank you for taking the time to post a great review! I am delighted to hear that you enjoyed all of the acessories in the room and the amenities in the hotel lobby. I also agree with you that our location cannot be beat! It sounds like you were able to enjoy the forever hustling city while still...

New York City, New York
Reviewed 23 October 2013

Did a repeat stay here even though a year ago I though it was somewhat disappointing. I had to a overnight in NYC and the location was very convenient for my needs so I decided to go back --- plus I found a highly discounted price by shopping around and watching the web sites. Perfectly adequate really sums it up....

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Helpful?
Thank Frequentraveler_724
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Frequentraveler_724, Thank you for taking the time to write a review of the Hilton Garden Inn/ W 35th Street. I am glad that the location of our hotel was great for your specific needs. I apologize that you felt that our staff was indifferent towards your printing issue and have notified our front desk staff about this issue. It...

Miami, Florida
Reviewed 23 October 2013

I really enjoy this small hotel. It is convenient to all the shopping on 34th Street and the staff is friendly, accomodating and welcoming. I had requested a room on the higher floors, away from the elevators and quiet. All worked out and there beds are adjustable to your liking so after a long day, I had wonderful night's sleep....

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1Thank Mermaid781
Elan B, Guest Service Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Mermaid781, Thanks for taking the time to post a great review! We are thrilled to hear our staff was accomodating to your needs. Also we are glad that you had a great night sleep on our Garden Sleep System bed. We truly appreciate your loyalty and look forward to serving your future travel needs.

Middleburg, Florida
Reviewed 23 October 2013

This HGI is in a good location, walking distance to Penn Station, Macy's, Empire State bldg. We were on the top floor and had a great view of the Empire State. Very good complimentary breakfast for us Diamond Hilton Hhonors members. Next time in New York, we will return to this hotel. Concierge also gave us great advice on getting...

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Helpful?
Thank JimH196
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear JimH196, Thank you so much for posting a great review! We are delighted that you had a wonderful stay with us. I am so thrilled to hear that you had a great view of the Empire State Building and that you enjoyed our breakfast. Thank you for for being a loyal Hilton Honors Member. We look forward to welcoming...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ideal Midtown location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn New York/West 35th Street was built in 2009 and is perfectly located in Midtown Manhattan just steps from some of New York's best attractions including the Empire State Building, world-famous Macy's at Herald Square, Times Square, Broadway theaters, Fifth Avenue shopping and Madison Square Garden/Penn Station. Located on West 35th Street between 5th and 6th Avenues, this ultra-modern hotel is close to many restaurants, lively nightlife, sightseeing and New York City’s best shopping. The hotel is walking distance to all major subway lines and is convenient to Jacob Javits Convention Center, Port Authority Bus Terminal, Grand Central Terminal and all (3) area airports.The hotel features 298 newly built, contemporary guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include The Great American Grill (located in the hotel lobby and open daily for breakfast), lobby lounge with flat-screen television, evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. ... more   less 

Additional Information about Hilton Garden Inn New York/West 35th Street

Address: 63 West 35th Street, New York City, NY 10001-2202
Region: United States > New York > New York City > Midtown
Price Range: $290 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New York/West 35th Street 3*
Number of rooms: 298
Reservation Options:
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Also Known As:
Hilton Garden Inn New York West 35th Hotel New York City
Hotel Style:
#36 Family Hotel in New York City
#37 Business Hotel in New York City
#71 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/West 35th Street staff and other travellers.
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Questions? Get answers from Hilton Garden Inn New York/West 35th Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators were not an issue as in other reviews, we were on 28 and never waited more than a minute”
  • 28th floor
 of 5 bubbles BostonRich617, 28 Mar 2017 | Read review
“For this hotel, book directly with the hotel in NY by phone.”
 of 5 bubbles CanuckW0rldTraveller, 21 Mar 2017 | Read review
“High floor front facing is best”
 of 5 bubbles wizardj007, 9 Mar 2017 | Read review
“We had a beautiful view of the Empire State Building from room 1907.”
 of 5 bubbles Travelpages33, 1 Mar 2017 | Read review
“If there's only one or two in the room ask for a view otherwise there are some larger rooms for families without the views, but great size.”
 of 5 bubbles , 23 Feb 2017 | Read review
5 of 5