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Hilton Garden Inn New York/West 35th Street

GardenInn.comUS$289*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn New York\/West 35th Street
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4,995 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New York/West 35th Street
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Showing 4,256: English reviews
Dubai, United Arab Emirates
Reviewed 17 November 2013

I guess its okay for NYC, but the rooms were very tiny, not the ones that I'm used to with HGI. The car park is behind the hotel, so I had to park the car and drag all the luggage on the streets of NY to get to the hotel. The checkin was smooth, got my customary bottle of water...

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Helpful?
Thank ljpaulus
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear ljpaulus, Thanks for taking the time to write a review of our hotel. I'd like to apologize to you in regards to your issue with the size of your room. Please contact me before your next visit so that we can try and get you into a larger room type. Also, feel free to let me know what else...

Park City, Utah
Reviewed 17 November 2013

I stayed here for a few days in November while on a business trip. I have to say that I loved the location. It was a block from Herald Square (Macys), and walking distance to Bryant Park, 5th Avenue stores, Grand Central Station, 34th street subway, NY Public Library, Times Square, Theater District, and more. Bonus - I also found...

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Helpful?
Thank LuvLuvLuv2Travel
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear LuvLuvLuv2Travel, Thanks so much for your excellent review of our hotel. I'm glad to hear that you found our location to be so convenient! I couldn't agree more about those food booths; those sliders are amazing! I'm also happy to hear that you found our staff to be very helpful. We recognize you have a choice when visiting New...

Pittsburgh, Pennsylvania
Reviewed 17 November 2013

I returned to the Hilton Garden Inn on 35th Street for a four-night business trip and enjoyed another positive experience with a few hiccups. My primary concern during this stay was the cleanliness of the room: there were stains on the carpet and in a few places on the wall, and the sheets were stained both when I arrived and...

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Helpful?
Thank LaurenandRyan
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear LaurenandRyan, Thanks for taking the time to write a review of our hotel. I'd like to personally apologize to you in regards to the issues you had with your room. I've notified our Housekeeping manager about these issues in order to find a remedy. Please notify me before your next visit so that we can make sure your room...

chens sur leman, France
Reviewed 15 November 2013

Hotel well placed for metro connections; amazingly quiet; courteous, efficient staff; neat, well furnished rooms. while waiting my turn to check out, I was pleased to watch the patient, helpful handling of an impatient, confused guest. A helpfulness not always found in well known hotels.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Molly M
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Molly, Thanks so much for taking the time to write a review of our hotel. I'm happy to hear that you found our staff helpful, and that you were able to witness it first hand as well. Please feel free to contact me before your next visit so that I can make sure your next visit is as perfect...

Chicago, Illinois
Reviewed 13 November 2013

I stayed at this property on marathon weekend....Since the moment I arrived I was impressed with the hotel. Loved the lobby, I was greeted by George at the front desk who pretty much helped me through my whole stay.. He recommended many good restaurants that I enjoyed so much. He also arranged a car service for me on Sunday morning...

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Helpful?
Thank nicole f
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Nicole, Thanks for taking the time to write a review of our hotel. I'm delighted to hear how much you enjoyed your stay, and that you were able to enjoy our stunning view of NYC! I will definitely let George know that you appreciated his hospitality and helpfulness. He certainly is a big part of our team here at...

Seattle, Washington
Reviewed 13 November 2013

The price was reasonable, and we had a great view of the Empire State Building out of our window. The furnishings were lovely, and while VERY small, the room served us well. The downsides were ice machines only on every 3rd floor, and they didnt work well. And, we had a PVC cart-type item left in the hall way for...

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Helpful?
1Thank christynbj
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Christyn, Thanks for taking the time to write a review of our hotel. I am glad that you found our property to be conveniently located and that you were able to enjoy our stunning view of the Empire State Building. I apologize to you for the ice machine not working properly and that there was a cart left by...

Göteborg, Sverige
Reviewed 13 November 2013

This is exactly what you need if you are in NY for business. Clean, efficient, good size room, good size desk, no unnecessary luxury, efficient front desk staff. It is not for a great New York experience if you look for a cool place to see and be seen in. Everybody in this hotel seems to be there for the...

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Helpful?
Thank Lars414
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Lars414, Thanks for your review of our property. I'm happy to hear that we were able to meet all of your business travel needs. We recognize that you have a choice when traveling to NYC for business and greatly appreciate you choosing to stay with us at the Hilton Garden Inn/ West 35h Street. I look forward to your...

Reviewed 12 November 2013

I think this hotel is a good property but, elevators (3) are busy-there are a lot of floors (30+) it covers. Allow extra time for waiting. My room was nice but it is a little tight-I guess that may be par for NY-good for 1person. Would be a squeeze for more. I was in a king (Rm1006). It was right...

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Helpful?
Thank snappy2012
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear snappy2012, Thank you for taking the time to write a review of our hotel. I apologize for the issues you had with the elevator. We recognize that having to wait a few minutes for the elevator can be annoying, especially when you are tired. Please feel free to contact me before your next visit so I can help you...

Toronto, Canada
Reviewed 12 November 2013

This was my third trip to this hotel. The location of this place can't be beat. Within a 10 minute walk, you can be at Penn Station or Time Square. The 35th street subway entrance is less than half a block away. Within the first step inside, you are welcomed by one of the most friendly staff I have ever...

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Helpful?
Thank admin_grande
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear admin_grande, Thank you for taking the time to write a review of our hotel. I agree with your take on the location of our hotel; it can't be beat! I'm also delighted to hear that you found our staff to be extremely friendly. Our entire staff strives to create a perfect stay for each of our guests, and it...

Reviewed 11 November 2013

We stayed three nights for pleasure and found this hotel to be the perfect hotel in an excellent location. GOOD: 1) Room was immaculate. 2) Bathroom was immaculate. 3) Coffee maker and fridge included. 4) Bedding was comfortable and clean. 5) Helpful and very friendly staff (Concierge and front desk staff) 6) Nice bar in lobby with coffee in the...

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Helpful?
Thank Alec L
Elan B, Guest Services Manager at Hilton Garden Inn New York/West 35th Street, responded to this review

Dear Alec, Thanks for taking the time to write a review of our hotel. I'm delighted to hear how much you enjoyed all the amenities at our property. Please feel free to contact me before your next stay so that I can make sure your next visit with us is as perfect as your last. Thanks again!

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Ideal Midtown location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn New York/West 35th Street was built in 2009 and is perfectly located in Midtown Manhattan just steps from some of New York's best attractions including the Empire State Building, world-famous Macy's at Herald Square, Times Square, Broadway theaters, Fifth Avenue shopping and Madison Square Garden/Penn Station. Located on West 35th Street between 5th and 6th Avenues, this ultra-modern hotel is close to many restaurants, lively nightlife, sightseeing and New York City’s best shopping. The hotel is walking distance to all major subway lines and is convenient to Jacob Javits Convention Center, Port Authority Bus Terminal, Grand Central Terminal and all (3) area airports.The hotel features 298 newly built, contemporary guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include The Great American Grill (located in the hotel lobby and open daily for breakfast), lobby lounge with flat-screen television, evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. ... more   less 

Additional Information about Hilton Garden Inn New York/West 35th Street

Address: 63 West 35th Street, New York City, NY 10001-2202
Region: United States > New York > New York City > Midtown
Price Range: $263 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn New York/West 35th Street 3*
Number of rooms: 298
Reservation Options:
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Also Known As:
Hilton Garden Inn New York West 35th Hotel New York City
Hotel Style:
#36 Family Hotel in New York City
#37 Business Hotel in New York City
#70 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn New York/West 35th Street staff and other travellers.
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Questions? Get answers from Hilton Garden Inn New York/West 35th Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
trixgirl, 22 May 2017 | Read review
“If you are looking for peace and quiet, you may want to ask for a room on the back of the hotel.”
MelodyS_11, 22 May 2017 | Read review
“Street view and high floors best. Rear view rooms are next to elevators.”
henrylew9, 20 May 2017 | Read review
“3rd floor, great street view”
OldTexan6409, 6 May 2017 | Read review
“Ask for corner room on high floor, facing Empire State Building. Rooms ending in 03 are best!”
StephenS670, 5 May 2017 | Read review
5 of 5
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