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I’ve always believed that businesses in the hospitality industry should underpromise and overdeliver, but The James and their other hotels, The Affina Hotels, do just the opposite. They promise VIP Pet treatment, which for many of us is an enticement for choosing their hotels. However,...More
We really enjoyed our stay at the James Hotel. The hotel was clean, trendy, and in a great location. The check in staff was professional, friendly, and very helpful. We were upgraded at check-in which was a welcoming surprise. The furnishings in the room were...More
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3 Thank Denise C
Response from Trang P, Director of Front Office Operations at The James New York-NoMadResponded 17 August 2017
Dear Denise C,
Thank you for the 5 stars review! We are thrilled your stay with us was so outstanding and appreciate your kind words on our accommodations and staff. We look forward to your next stay!
The website of the James NoMad does an amazing job of presenting a beautiful hotel that seem to fit some of the reviews. Arriving at the James Nomad in person was an entirely different experience from what I expected. The hotel is sparse instead of...More
This hotel is NOT a five star! Anybody who has ever stayed in a decent hotel would realise this! Maybe it’s a 3 and a half star (IMO).
Where do I start? Ok, so before we came, I tried to email the hotel via their...More
Made reservation through Expedia. Was a nightmare to Check in. Neither manager cared and I sat waiting for three hours!! NIGHTMARE!!! The hotel manager and staff were not helpful and could care less. I would not recommend this hotel at all. This was a horrible...More
There's supposed to be! Make sure you ask if the room is on a floor that's still being updated. When we stayed, the 4th floor wasn't ready yet so the rooms weren't fully equipped. It took forever to get a response (if at... More
There's supposed to be! Make sure you ask if the room is on a floor that's still being updated. When we stayed, the 4th floor wasn't ready yet so the rooms weren't fully equipped. It took forever to get a response (if at all).