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Hilton Garden Inn New York Times Square South

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Traveller (267)
Room & Suite (132)
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About

#199 of 499 hotels in New York City
Location
Cleanliness
Service
Value
Just 0.2 miles from the Javits Center and Times Square, Hilton Garden Inn New York Times Square South puts you at the center of business interests and famous New York City attractions. Our new, welcoming hotel is 10 miles from La Guardia Airport and convenient to the subway and bus and taxi services. This stylish NYC hotel provides guest rooms with complimentary WiFi and workstations with ergonomic chairs. Take advantage of the complimentary fitness center, complimentary morning coffee plus evening room service for those times you need to focus on that presentation. The 24-hour Garden Market has snacks for late-night cravings. Weekends are for resting your laptop in the room safe. Linger over Italian cuisine at our restaurant, then check out New York's cosmopolitan vibe. Hilton Garden Inn New York Times Square Southis less than 0.25 miles from the Empire State Building, Madison Square Garden, High Line Park, Macy's Herald Square and the Broadway Theater District.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Snack bar
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Secured parking
Wifi
Meeting rooms
24-hour security
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Value
Quiet
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Offer:Price Match Guarantee

Location

326 West 37th Street, New York City, NY 10018
Hilton Garden Inn New York Times Square South
4.5
4.5 of 5 bubbles831 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Hilton Garden Inn New York Times Square South is lauded for its excellent value, offering reasonable rates for its prime location and services. Guests have called out the cleanliness and modernity of the rooms and facilities, despite some rooms being on the smaller side and lacking views. While the service is generally friendly and helpful, a few guests have experienced less attentive staff. The central location is a hit among travelers, with easy access to attractions and dining. However, opinions on Wi-Fi and restaurant services are mixed.
Location
Central
Atmosphere
Welcoming
Rooms
Modern
Value
Reasonable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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ST3Ashwicken wrote a review Today
Ashwicken29 contributions20 helpful votes
Stayed here for 6 days and hotel has great location within 10 mins walking to Times Square , Penn Station etc. Front desk staff very helpful. Room was fine, the air conditioner/heater worked well with good thermostatic control. Shower was large , water pressure a little on low side but ok. Room was cleaned 3 times and you can request more if you want. No hotel restaurant but lots of places very nearby. In lobby you can get coffee and buy small snacks. Fantastic coffee shop called Arvaci just 1 min from hotel , turn left when you come out and its on your left a little further down 37th St. Room had safe. Wifi in room fine, didnt drop out at all. Would definitely stay here again when back in NY. Journey from JFK very straightforward, Airtrain from JFK to Jamaica and then LIRR from there to Penn Station, approx 40 mins.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Onlymyopinion2013 wrote a review Aug 2022
Thunder Bay, Canada32 contributions14 helpful votes
Hotel's Favourite
I was travelling with my 20 year old daughter. We arrived at the hotel early and my only intention was to drop my bags off but when I said I had a reservation the very kind clerk looked me up and checked me in. I really wish I had her name to pass along to management. When she asked my daugther if it was her first time in NYC, she replied YES! and the woman said I'll give you a front facing room for a better view! Then she ensured we had a wifi password as she has a daughter and knows that that age group loves their wifi! All the hotel staff were very friendly and seemed genuine. The room had a king bed, nice sized walk in shower, fridge and keurig. It was very clean and modern. I don't believe my room was cleaned during my stay but it didn't require it....except perhaps emptying the recycling would be have been helpful.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Room Tip: Hotel fronts a busy street - horns and sirens blaring. You'll be too tired to be bothered by...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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D J B wrote a review Feb 2024
Portsmouth, New Hampshire32 contributions26 helpful votes
Front desk staff after a few visits are snippy and when you call downstairs and ask for breakfast or details where breakfast is” you’ve been here before, sir” , and hang up on you . wallpaper is clearly peeling off. The walls of the room housekeeping does not speak. English elevators are slow not enough towels in the bathroom HVAC is either too hot or too cold. It’s never in the middle and does not regulate the room temperature correctly.
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Date of stay: February 2024Trip type: Travelled on business
Room Tip: Extremely busy street very noisy traffic to get to hotel can be time-consuming
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mattcaron68 wrote a review Feb 2024
Rotherham, United Kingdom57 contributions62 helpful votes
We stayed at the Hilton gardens times square south for 4 night . I had stayed there before in 2019 with our daughter . The staff are very helpful and friendly . The room was quite comfortable and very clean . I wish I had asked for a higher floor with street view . As we were in 904 with a view of a sewing factory , but this didn’t spoil anything as we were out sightseeing through the day , and we just kept the blinds closed . There is no bar at the hotel but just up the road is a wonderful pub called the houndstooth . Well worth a visit . If it’s good enough for ed Sheeran …. It’s good enough for anyone .
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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James Z wrote a review Dec 2023
1 contribution5 helpful votes
Last week my wife and I were staying at the hotel. There was a drunk biligerant person outside the hotel laying his hands on people. He ended up touching my wife, pushed her. Keeping my calm, and because I know how much NYC is crazy and would arrest me if I laid hands on the drunk guy, while he gets away free, I let the front desk of the hotel know what happened, that there was a drunk biligerant guy who pushed my wife and was laying hands on people. They told me there was nothing they could do. They refused to call the police. So clearly this hotel cares nothing about it's safety of their customers. They just care about taking your money. Then the front staff has the nerve to say I'm lying. Great job Hilton. I appreciate you taking almost 400 dollars for one night, and calling me a liar. Don't waste your money here. Because remember, if there is a scary situation, they don't care, even if it's at the expense of your safety. They just want that money.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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James B wrote a review Nov 2023
Waltham, Massachusetts117 contributions24 helpful votes
Overall, I thought the hotel was excellent. It was clean and quiet, and the front desk service was very friendly and welcoming. The location was convenient, located very close to Penn Station / Madison Square Garden and Times Square. My only complaint is the water pressure in the shower, which was extremely low.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HGITsqSouthNYC_GM, Public Relations Manager at Hilton Garden Inn New York Times Square South
Responded Nov 19, 2023
James, it's wonderful to hear that you enjoyed your stay at Hilton Garden Inn New York Times Square South. Your words about our cleanliness, tranquility, as well as the warm and inviting service delivered by our front desk are truly gratifying. We're glad you found our location ideal for your needs. However, we do acknowledge your comment regarding the shower facilities. This feedback will definitely be helpful for our future improvements. Looking forward to welcoming you back on your next trip to New York.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jarod3316 wrote a review Nov 2023
McAllen, Texas1 contribution
Everything you'd expect from a Hilton hotel, not one complaint. From their staff that was friendly and willing to help to the personnel in charge of cleaning hotel. Everything was a 10, thank you for making my daughter's first visit to NYC great.
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2023
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Rooms
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HGITsqSouthNYC_GM, Public Relations Manager at Hilton Garden Inn New York Times Square South
Responded Nov 16, 2023
Jarod3316, it's wonderful to read about your positive experience at Hilton Garden Inn New York Times Square South. We're thrilled that our warm, helpful team members contributed to a memorable trip for you and your daughter. Thank you for your kind words, particularly about our diligent cleaning colleagues. We hope your daughter's first visit to NYC left her with stunning memories and we can't wait to welcome you back on your next city adventure.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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A Midlife Adventure wrote a review Oct 2023
Dursley, United Kingdom1347 contributions487 helpful votes
We booked this hotel for our 6 night stay in New York having cancelled an air BnB that was more expensive and further out. This hotel is within walking distance of some of the key sites and when that wasn’t possible it was less than ten minutes to walk to the metro and jump on the train to the 9/11 memorial, Statue of Liberty etc. We felt safe night n day throughout our stay. Found an excellent Thai Noodle Bar just around the corner - Zoob Zib The communal areas and our room were super clean. The room was spacious with housekeeping by request which we preferred. On the odd occasion we needed something it was there within minutes once we had telephoned down. Staff are really helpful and welcoming. Particular commendation to Luiz on FOH who we enjoyed chatting to and was really helpful Would definitely recommend to family n friends coming the NYC
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HGITsqSouthNYC_GM, Public Relations Manager at Hilton Garden Inn New York Times Square South
Responded Oct 15, 2023
It's truly delightful to hear about your positive experience at Hilton Garden Inn New York Times Square South. We are pleased to know that you appreciated our convenient location, cleanliness, and the prompt service from our diligent team members, with Luiz deserving of a special mention. Your recommendation to family and friends speaks volumes about your stay, and we truly appreciate it. Looking forward to your next visit when you are in the Big Apple.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travelchick20 wrote a review Sep 2023
225 contributions113 helpful votes
We chose this hotel based on location and price while attending the US Open. We arrived early in the morning by car, were able to register, store our luggage, and park our car literally feet away from the hotel. The staff are very attentive and quick. We returned late in the evening, received our room key and our stored luggage and were given a room on a higher floor like requested facing the street - and a residential building. No noise heard from the street - amazing for New York. Our room was small, but still ok for NY standards.. the only thing was that the bathroom door touched the double bed, but otherwise ok. There is complementary coffee in the lobby and a few snacks you can purchase. The only drawback to this property is the WIFI... it drops all the time, so don't bother. Checkout was quick, we left our luggage again with the front desk. Car was easy to retrieve, staff at the garage were good and no issues with the car. Would stay here again.
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Date of stay: August 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HGITsqSouthNYC_GM, Public Relations Manager at Hilton Garden Inn New York Times Square South
Responded Sep 2, 2023
We appreciate your thoughtful review about your stay at Hilton Garden Inn New York Times Square South. It's great to hear that our team members were attentive and quick, and that you loved the convenience of the location and nearby parking. We understand that you found the room's size satisfactory for New York standards, though the bathroom setup wasn't quite what you were used to. We're sorry to hear of any inconveniences with the WiFi connectivity. We'll take this into account as we continuously aim to improve our services. It's lovely to know you enjoyed the complimentary coffee in the lobby and that the checkout process was swift. We're also glad that the car retrieval was smooth and hassle-free. We look forward to welcoming you back for another enjoyable experience in future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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amoir381854 wrote a review Aug 2023
Glasgow, United Kingdom1 contribution
If you’re looking for a clean base near Times Sq I’d definitely recommend this hotel. Close to Penn Station too so very easy to get around NY and travel to JFK/Newark. Rooms are big clean and modern esp by NY standards. The staff are lovely and very accommodating. No added resort fees or luggage storage fees. We asked for a room higher up and we’re given one so we heard nothing from the streets. Literally only issue we had was the wifi dipping out sometimes but honestly it’s a minimal problem. If I was coming back and staying in the city, I would come back here without a doubt.
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Review collected in partnership with Hilton Garden Inn
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HGITsqSouthNYC_GM, Public Relations Manager at Hilton Garden Inn New York Times Square South
Responded Aug 25, 2023
Amoir381854, we are thrilled to learn you had an enjoyable stay at Hilton Garden Inn New York Times Square South. It's wonderful that the convenience of our location added to your positive experience. We are delighted to learn you found the rooms spacious, well-maintained and up-to-date. Also, our team members were pleased to cater to your needs. We do acknowledge your remarks about inconsistent Wi-Fi connection and appreciate your understanding in this matter. Your willingness to return is the biggest compliment we could ask for. Looking forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$212 - C$491 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District
NUMBER OF ROOMS
250
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hilton Garden Inn New York Times Square South - UPDATED 2024 Prices, Reviews & Photos (New York City) - Hotel - Tripadvisor

Frequently Asked Questions about Hilton Garden Inn New York Times Square South
Which popular attractions are close to Hilton Garden Inn New York Times Square South?
Nearby attractions include Style Room NYC Shopping Tour Experiences (0.4 km), Mission Escape Games (0.2 km), and Exit Escape Room (0.3 km).
What are some of the property amenities at Hilton Garden Inn New York Times Square South?
Some of the more popular amenities offered include free wifi, a fitness centre, and room service.
Which room amenities are available at Hilton Garden Inn New York Times Square South?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn New York Times Square South?
Guests can enjoy a snack bar during their stay.
Is parking available at Hilton Garden Inn New York Times Square South?
Yes, paid public parking nearby, secured parking, and street parking are available to guests.
What are some restaurants close to Hilton Garden Inn New York Times Square South?
Conveniently located restaurants include Angelina Bakery NYC, Zeppola Bakery, and Liberty Bagels Midtown.
Are there opportunities to exercise at Hilton Garden Inn New York Times Square South?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn New York Times Square South?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn New York Times Square South?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hilton Garden Inn New York Times Square South?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Hilton Garden Inn New York Times Square South?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.0 km), World Trade Center Memorial Foundation (5.0 km), and Hamilton Park (2.6 km).