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2017-12-24 2017-12-25
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    The Redbury New York

    29 E 29th St, New York City, NY 10016-7902
    (646) 362-9320
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    2017-12-24 2017-12-25
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     13 people are viewing this hotel
    US$180
    US$180
    US$180
    Traveller (146)
    Room & Suite (192)
    Dining (32)
    Overview
    • Excellent41%
    • Very good35%
    • Average13%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (441)
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    281 - 285 of 323 reviews

    Reviewed 1 November 2016 via mobile

    Clean, comfortable and centrally located. Close to the subway. Bit of a shock that we had to put $50 a night bond which for 7 nights and 2 rooms was costly. We had the monies returned as we didn't incure any extra costs. Would I...More

    Thank jackie b
    Reviewed 31 October 2016

    The location is fab in relation in getting to all appropriate sight seeing destinations. The hotel lobby and restaurant were very modern and shic. The bedroom however, with 2 single beds was VERY small with very little room. Disappointed features included the air vent in...More

    2  Thank lisathomaslyons
    Response from SBE G, Guest Relations Manager at The Redbury New YorkResponded 1 November 2016

    Thanks for taking the time to give us feedback. We take our comments and feedback very seriously and have addressed our staff. It pains us to hear the not-so good stuff but it helps us learn and improve! We always try to do our best,...More

    Reviewed 30 October 2016 via mobile

    We booked this hotel using points from our American Airlines account. We loved the room and the delightful restaurant but when we checked out, the "free" wifi, the "free" lobby coffee, "free"maps and "free" hotel gym, came with a surprise charge. It was $30. We...More

    Thank 100Countriessofar
    Response from SBE G, Guest Relations Manager at The Redbury New YorkResponded 1 November 2016

    Thanks so much for the great remarks! We apologize for any inconvenience that our Hotel Facilities fee was not advertised on the site you booked with. We will look into the matter further and make sure that there are no surprises going forward. We look...More

    Reviewed 27 October 2016 via mobile

    First trip to New York so wasn't sure what to expect. Hotel was nice and I though a decent value. Room was comfortable. Location was convenient to train and walking distance to lots of tourist attractions. The concierge was NEVER at the desk and I...More

    3  Thank jacsanford
    Response from SBE L, Manager at The Redbury New YorkResponded 31 October 2016

    Dear jacsanford, Thanks for taking the time to write a review. We're happy we could be a part of your first trip to NYC! I apologize that you had a few poor experiences with our staff. That is a very rare situation, but we will...More

    Reviewed 25 October 2016

    While the location and front desk staff (and room delivery) were great I was really disappointed in the room/ cleanliness/ and above all, someone stole my husband's coat. The room itself was dark and the air conditioning vent was so incredibly dusty I ended up...More

    4  Thank MissKris626
    Response from SBE L, Manager at The Redbury New YorkResponded 31 October 2016

    Dear MissKris626, Thank you for taking the time to give us feedback. I'm sorry that you did not have a positive experience at our hotel. I have shared your comments with our housekeeping staff so can make adjustments for the future. I'm sorry that you...More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Meeting Rooms
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$159 - US$570 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #127 Business Hotel in New York City
    • #172 Luxury Hotel in New York City
    • #190 Romantic Hotel in New York City
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 257
    • Reservation Options
    • TripAdvisor is proud to partner with Preferred Hotels, Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Hotwire, TripOnline SA, HotelsforEveryone, Cancelon and HotelQuickly so you can book your The Redbury New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Manhattan
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    Traveller (146)
    Room & Suite (192)
    Dining (32)
    Hotel & Grounds (154)
    Bathroom (17)
    Business Centre & Event Rooms (6)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Larry B
    9 December 2017|
    Answer
    Response from Vivrow | Reviewed this property |
    Yes this is very true,we had the same experience, you pay for the facilities and services and don't receive them, the rooms are very very small to sit in for a length of time.
    0
    Votes
    Larry B
    7 December 2017|
    AnswerShow all 7 answers
    Response from unclekevin | Reviewed this property |
    Hi, as previously mentioned, you don't get continental breakfast, for the price you pay for the room you thought that you would. There is a McDonald's nearby, exit the hotel, turn left and walk about 5 minutes and you will... More
    0
    Votes
    bonnie r
    15 October 2017|
    AnswerShow all 6 answers
    Response from Vivrow | Reviewed this property |
    It was free in our room, however not secure, also it was so slow.
    0
    Votes
    Room Tips
    "Suites are really spacey - considering you are in NYC."
    Read review
    "Ask for a large room!!!"
    Read review
    "Some of the rooms are small you should ask for a room where the bed is not against the wall"
    Read review
    "Stay at another hotel as the hotel treats customers differently"
    Read review
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