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    Lotte New York Palace

    3,222 Reviews
    #82 of 468 Hotels in New York City
    455 Madison Avenue, New York City, NY 10022-6845
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    Savings alert: 12% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$249
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          US$249
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          US$249
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          Hotels.comUS$249
          CheapTicketsUS$249
          Hotwire.comUS$249
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          All photos (1,444)
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          Certificate of Excellence
          Traveller (903)
          Room & Suite (651)
          Dining (66)
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          Overview
          4.5
          3,222 reviews
          • Excellent63%
          • Very good24%
          • Average8%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “patrick's cathedral” (214 reviews)
          “pomme palais” (108 reviews)
          “cathedral view” (59 reviews)
          Wifi
          Breakfast Available
          Air Conditioning
          Non-Smoking Hotel
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Butler Service
          4.5 Star Hotel
          All hotel details
          Offers from Lotte New York Palace
          Special Offer: Up to 50% off this summer
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,222)
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          1 - 5 of 3,222 reviews

          Reviewed yesterday
          If You've Got The Money You'll Have A Great Time!

          This was a trip that I planned for my wife's 60th birthday. For us it was an awful lot of money but we noted that the ratings were extremely high. So we bit. Check-in was backed up a little bit and the woman at the...More

          1  Thank captbanjo
          Hotel's Favourite
          Reviewed 30 March 2017
          Will stay here again next time!

          Location and luxury! Our room was beautiful, clean and the service was off the hook. From the doormen to the front desk to the bartenders... we felt like we had been living there and everyone knew us. We paid a little more for the better...More

          3  Thank Stephanie V
          Response from nypalace, General Manager at Lotte New York PalaceResponded 3 April 2017

          Dear Stephanie V, Thank you for sharing your review of your stay. I’m incredibly delighted to hear about your great stay, from the personalized service you experienced from our staff to the close proximity of our location to major attractions. The Lotte New York Palace...More

          Reviewed 2 days ago
          Lotte Palace

          We stayed at the Lotte Palace New York from 15 - 20 June 2017. Our party was a total of 5 people, with two rooms booked. Check-in: The start of the check-in process was a bit slow, and the hotel had mistakenly entered our reservation...More

          Thank Daniel L
          Response from nypalace, General Manager at Lotte New York PalaceResponded yesterday

          Dear Daniel L, Thank you for taking the time to share your feedback with us. As a valued guest, I appreciate you taking your time to detail out the positive and negative encounters from your stay. Kindly be assured that we dedicate ourselves to provide...More

          Reviewed 2 days ago
          Birthday Celebration

          What a wonderful and very beautiful hotel. Fantastic room on 31st floor , huge with massive windows with a view of the magnificent sky scrapers. Fantastic position near shops and Rockefeller Centre etc. Delightful and so welcoming members of staff and a fantastic General Manager...More

          Thank yoeecaplan
          Response from nypalace, General Manager at Lotte New York PalaceResponded yesterday

          Dear yoeecaplan, Thank you for sharing your review of your stay! I am so delighted to hear about your wonderful and memorable birthday stay with us! We strive to make our guest’s experience a unique and special one here at the Lotte New York Palace....More

          Reviewed 2 days ago
          Lovely building shame about the rude staff!!

          We stayed for three nights and the hotel & it looks beautiful but the hotel is a little odd!! we had a great room, but they don't even supply a kettle/tea tray. the receptionist was rude telling us even after we had already been booked...More

          1  Thank 522shorty
          Response from nypalace, General Manager at Lotte New York PalaceResponded yesterday

          Dear 522shorty, Thank you for taking the time to share your review with us. I am deeply sorry to hear about your poor experience during your stay with us. Please be assured that we strive to provide 5 star service and amenities to every guest...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Meeting Rooms
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$243 - US$781 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #17 Spa Hotel in New York City
          • #54 Family Hotel in New York City
          • #66 Luxury Hotel in New York City
          • #71 Business Hotel in New York City
          • #84 Romantic Hotel in New York City
          • Room types
          • Suites ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 909
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, Priceline and getaroom.com so you can book your Lotte New York Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • New York >
          • New York City >
          • Midtown / Manhattan
          • Also Known As
          • New York Palace Hotel ,
          • New York City Palace Hotel ,
          • Palace Hotel New York ,
          • Palace Hotel Nyc
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          Add Photo Photos
          All photos (1,444)
          Full view
          Traveller (903)
          Room & Suite (651)
          Dining (66)
          Pool & Beach (1)
          Hotel & Grounds (664)
          Bathroom (23)
          Business Centre & Event Rooms (17)
          Family and Play Areas (5)
          Nearby
          Midtown
          This is the iconic New York that so many visitors
          imagine before they visit—spectacular skyscrapers like
          the Chrysler Building and Empire State Building,
          iconic public buildings like Grand Central Terminal
          and the New York Public Library, and the non-stop
          hustle and bustle of the city streets. Fifth Avenue is
          a shopper's heaven where you can find every kind of
          store imaginable, with fashion brands ranging from the
          ...More
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          Nearby Attractions
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          Questions & AnswersAsk a question
          SadieRot
          We are group of four adult sisters sharing the standard double room...are the beds/room big enough to be confortable?
          20 June 2017|
          Answer Show all 8 answers
          Response from antdrewhar | Reviewed this property |
          We were a party of 4-3 adults and a 10 year old. I thought the room was very spacious, easily accommodating our luggage, etc.
          1
          Vote
          borders
          Are there connecting rooms? And if so, is there a specific room or room category that need to be reservedm
          1 June 2017|
          Answer Show all 4 answers
          Response from PRM15641 | Reviewed this property |
          yea.. there are connecting rooms. best will be to check with hotel directly.
          0
          Votes
          Sarah M
          I like to drink tea before bed. Is there coffee/tea in the lobby where I can get hot water?
          29 May 2017|
          Answer Show all 7 answers
          Response from Stephanie V | Reviewed this property |
          I know there is a coffee shop in the lobby that has hot water and a wonderful assortment of pastries
          1
          Vote
          Room Tips
          "Upgrade to cathedral view, if possible!"
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          "Ask a room on a high floor with a view on the city"
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          "Choose a room with a view!"
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          "Get a rooms with a view of the Cathedral"
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