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Lotte New York Palace

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1 room 2 adults 0 children
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3,109 Reviews from our TripAdvisor Community

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Memphis, Tennessee
Reviewed yesterday NEWvia mobile

Love the New York Palace! Everything was perfect from start to finish. The location is fantastic for shopping, Central Park and quick walk to Broadway plays. Room service was wonderful and delivered promptly by a staff member that paid attention to every detail. Literally every employee was always friendly and smiling....... happy to help with anything! I also felt very...

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Thank MemphisFamily55197
Galveston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Location and luxury! Our room was beautiful, clean and the service was off the hook. From the doormen to the front desk to the bartenders... we felt like we had been living there and everyone knew us. We paid a little more for the better view and it was worth it every time we looked out the window in the...

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1Thank Stephanie V
About Hotel's Favourite Review
nypalace, General Manager at Lotte New York Palace, responded to this review

Dear Stephanie V, Thank you for sharing your review of your stay. I’m incredibly delighted to hear about your great stay, from the personalized service you experienced from our staff to the close proximity of our location to major attractions. The Lotte New York Palace is such a fun place to visit, especially for special occasions. I would love to...

Reviewed yesterday NEW

The hotel is beautiful and has a great atmosphere and court yard. The best part is the view! right over the cathedral! Rooms are huge. We had one error where our card was charged twice and Samuel in AR helped us right out! wonderful service!

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Thank Carla D
New York City, New York
Reviewed yesterday NEW

I deal with a lot of hotels gathering folios for the person I submit. The best team I have worked with is Samuel Ackah & Team. I request a folio and within minutes it is in my inbox. They make by job very east when doing expense reports! Hats off to all of them!

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Thank mflanagan2017
Reviewed 2 days ago NEWvia mobile

Don't look any further. Lotte is the best hotel in Manhattan. Services are top notch. The doormen, bellmen, front desk, as well as concierge. Especially Kal and Ani are the best in concierge service. Stay here,ask for help, you will be pleasantly surprised

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Thank Timemeansmoney
Miami, Florida
Reviewed 2 days ago NEW

The entire experience at the Lotte Palace is terrific. Location is outstanding right next to St. Patricks and a block from the 5th ave shops. We were even running late to a show and out of no where someone came up to us and took us in the hotel courtesy car free of charge. Beds are comfortable, room is a...

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Thank Cristie03
Pittsburgh, Pennsylvania
Reviewed 2 days ago NEW

The purpose of the trip was the kids' first trip to NYC. We stayed in a Deluxe room in the Towers. Tower's rooms have a private entrance in the hotel lobby with dedicated staff, completely worth it. The Towers room was perfect, very clean and comfortable. Everything you would expect but rarely get in a NYC hotel room. Reception was...

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Thank SteelCityLawyer
Limassol, Cyprus
Reviewed 3 days ago NEW

It is without a doubt, one of the most beautiful hotels. The rooms are spacious and so are the bathrooms; the views in St Patrick's and NYC's skyline are truly impressive. Its location could not be better. However, there are some downsides. First and foremost, the hostesses at breakfast are very unwelcoming and quite slow. They just tell customers to...

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Thank NataliekCyp
Audubon, New Jersey
Reviewed 3 days ago NEW

Stayed here for an extended weekend (Thursday to Sunday) with my daughter (last time we were here was several years ago to go to American Girl Doll Store, now we are at the Tiffany stage!) We had a view of St. Patrick's Cathedral and it was gorgeous. This hotel is the perfect location, could easily walk to shopping, restaurants, and...

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Thank cmh01
West Hempstead, New York
Reviewed 3 days ago NEW

My husband and I spent three nights at the Lotte for a business conference. The staff was terrific. The midtown location made everything we wanted to see very accessible. We were treated like royalty. We highly recommend this hotel. My only hesitation in giving it a A+ is that the bed was extremely soft - but the cleanliness; the view;...

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Thank chefmf

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Lotte New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel's collection of well-appointed guest rooms, sophisticated suites and luxurious Towers accommodations offers an array of amenities ideal for business travelers and leisure visitors alike. With some of Manhattan's most spacious hotel rooms and a range of expansive suites, The Palace offers unrivaled New York City accommodations. Each newly renovated suite comes with a stunning view of the Manhattan skyline, a large marble bathroom, and a wide range of upscale amenities, including Molton Brown products. The city's signature sights sit just steps from the hotel, including Rockefeller Center, St. Patrick's Cathedral, the upscale shopping of Fifth Avenue, and the theaters of Broadway. Business and leisure travelers enjoy elite amenities in every room or suite, including high-speed Wi-Fi (surcharge) and broadband Internet access, plush bathrobes and linens, a fully stocked refreshment center, as well as access to a modern fitness center and selection of relaxing spa treatments. ... more   less 

Additional Information about Lotte New York Palace

Address: 455 Madison Avenue, New York City, NY 10022-6845 (Formerly The New York Palace Hotel)
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $407 - $1,027 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lotte New York Palace 4.5*
Number of rooms: 909
Reservation Options:
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Also Known As:
New York Palace Hotel
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Hotel Style:
#18 Spa Hotel in New York City
#54 Family Hotel in New York City
#63 Luxury Hotel in New York City
#71 Business Hotel in New York City
#84 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Lotte New York Palace staff and other travellers.
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Questions? Get answers from Lotte New York Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a Cathedral view! makes all the difference!”
632carlad, 26 Apr 2017 | Read review
“Our room on the 38th floor had a great view”
Cristie03, 25 Apr 2017 | Read review
“Go with the Towers rooms, you won't regret the expense.”
SteelCityLawyer, 25 Apr 2017 | Read review
“Some rooms have an amazing views of St Patrick's”
NataliekCyp, 24 Apr 2017 | Read review
“the hotel was quiet even with a conference going on and views of the cathedral are wonderful.”
cmh01, 24 Apr 2017 | Read review
5 of 5