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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
During a recent trip to NYC I booked a stay at the Lotte NY Palace Hotel with my girlfriend. During the trip I planned to propose to her, but living in California made it difficult to know how to make the arrangements for wat I...More
Location and luxury! Our room was beautiful, clean and the service was off the hook. From the doormen to the front desk to the bartenders... we felt like we had been living there and everyone knew us. We paid a little more for the better...More
3 Thank Stephanie V
Response from nypalace, General Manager at Lotte New York PalaceResponded 3 April 2017
Dear Stephanie V,
Thank you for sharing your review of your stay.
I’m incredibly delighted to hear about your great stay, from the personalized service you experienced from our staff to the close proximity of our location to major attractions. The Lotte New York Palace...More
Excellent location in central manhattan. Rooms really nice. Lobby staff very friendly. Lacks a decent bar. Both are dark and not ideal in summer. They have great courtyard on main entrance with seating, but no table service or nearby bar/order point. Weird...
Had a very nice stay at the Lotte NY Palace. The Tower room that we had was spacious and, particularly appealing, was with a great view. While only a brief visit, we very much enjoyed our one evening at the hotel. The location was incredibly...More
I was with a group that was fortunate enough to have stayed at the Lotte New York Palace Hotel. The hotel is beautiful and the service was excellent!!!
I specifically was impressed by two of the hotel's associates. Matt Cifuni is one of the hotel...More
Thank mikecasey2017
Response from nypalace, General Manager at Lotte New York PalaceResponded yesterday
Dear mikecasey2017,
Thank you for taking the time to share your review of your stay.
I am delighted to hear about your great stay with us and the excellent service you experienced from our staff, especially Matthew and Tiffany. Our team truly goes above and...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Concierge
Banquet Room
Conference Facilities
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$247 - US$759 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#18 Spa Hotel in New York City
#54 Family Hotel in New York City
#66 Luxury Hotel in New York City
#71 Business Hotel in New York City
#84 Romantic Hotel in New York City
Room types
Suites ,
Accessible rooms ,
Non-Smoking Rooms
Number of rooms
909
Reservation Options
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and getaroom.com so you can book your Lotte New York Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
...More
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Canada (English)