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West 57th Street by Hilton Club

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West 57th Street by Hilton Club
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1,282 Reviews from our TripAdvisor Community

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Showing 1,207: English reviews
Punta Cana
Reviewed 26 June 2016

We have stayed here twice before as we are time share owners and bought it for its location as we like to visit NYC at least annually. Aparticularly like evening reception and morning breakfast. Very convenient to Broadway shows, Central Partk and other attractions.

Review collected in partnership with Hilton Grand Vacations
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2Thank Q4869BRdavidb
Salem, South Carolina
Reviewed 26 June 2016

Great location in midtown. Convient to central park and time square. Endless resturants to chose from. 24/7 action every day. Central Park is a show in itself. Broadway experience was great as well. Already looking foward to next year!

Review collected in partnership with Hilton Grand Vacations
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2Thank Johnny K
Nottingham, United Kingdom
Reviewed 26 June 2016

Be aware that facilities offered and advertised are not available to guests only to vacation club members. The rooms are clean and we'll provided for but the rear lower floors are dark, better above the 12th floor. The advertised breakfast and garden is a lie

Review collected in partnership with Hilton Grand Vacations
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3Thank Michael/Patrici... H
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to let us know about your recent stay. I apologize that you were misinformed about the complimentary breakfast and deeply sorry if you felt excluded. I appreciate your kind words about the cleanliness of your room. I do hope we have the opportunity to welcome you back to our hotel when your plans bring...

Reviewed 24 June 2016

The moment we stepped foot on the property, we were treated so well by your staff, truly an amazing group of hospitality professional representing the Hilton brand. From getting our room five hours early to requesting extra pillows and blankets at midnight, every request was fulfilled with ease and a smile. Our room was modern, spacious and had amazing views....

Review collected in partnership with Hilton Grand Vacations
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3Thank S6576LArebeccaf
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I appreciate your wonderful compliments about the outstanding customer service received from our staff at West 57th Street by Hilton Club. I am so pleased you enjoyed your stay with us. On behalf of myself and the team members, we look forward to your next visit with us. Sincerely, Laurie Del Sole General Manager

Chicago, Illinois
Reviewed 22 June 2016 via mobile

Stayed here as part of the hilton grand vacations timeshare promotion. The studio was big for an NYC room and very modern. The timeshare presentation isn't bad if you're upfront about not buying, but they did get a little frustrated and pushy toward the end. It was definitely worth the perks we received. Had a great stay but not sure...

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2Thank lnewman90
Glace Bay, Canada
Reviewed 22 June 2016

Great sized room for a New York City hotel right around the corner from Times Square, great location .. close to Broadway and 5th Avenue shopping. Very clean room and first rate air conditioning. The staff was very welcoming and friendly. Would surely stay here again. Thanks!

Review collected in partnership with Hilton Grand Vacations
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2Thank Brian M
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to share your feedback about our location, hotel and staff members. I'm happy and grateful for the positive comments and look forward to your next visit with us when your plans bring you to New York City. Sincerely, Laurie Del Sole General Manager

Fairfax, United States
Reviewed 22 June 2016

We come here at least twice a year in December and June and it's like a second home to us. The location is central to everything we enjoy: Central Park, the theater district, Lincoln Center, Rockefeller Plaza and Times Square. There is a Metro station at the corner to take you directly to the 9/11 Memorial in 18 minutes. There...

Review collected in partnership with Hilton Grand Vacations
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2Thank Thomas W. G
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I am delighted to know how impressed you were with your visit to West 57th Street by Hilton Club and pleased to read your positive feedback and kind words about our team members. Best regards, Laurie Del Sole General Manager

Naples, Florida
Reviewed 22 June 2016

Great service, friendly people, clean and comfortable. They were happy to assist with everything we needed! Rooms are terrific and spacious. Fitness room was perfect. Perfect location! Will visit again!!!

Review collected in partnership with Hilton Grand Vacations
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2Thank Antonio Justo P
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Many thanks for your complimentary words about our staff members, rooms, fitness center and our location. I look forward to welcoming you back to West 57th Street by Hilton Club. Sincerely, Laurie Del Sole General Manger

Reviewed 19 June 2016 via mobile

No it was great. We didn't have to drive anywhere parked the car and walked or bussed everywhere. Complimentary breakfast and Happy Hour. Safely secured by security and wife. Came in late at night just need to check in with security. Given the events of our world, it gave a small sense of safety before heading off to sleep for...

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2Thank John B
Bolivia, North Carolina
Reviewed 19 June 2016 via mobile

Visited NYC for 3 days to celebrate anniversary. Staff was very welcoming - acknowledging our special day. The hotel (we are owners) continues to be well maintained. I continue to like the location to metros (F and N-Q-R) and Central Park. In planning ahead, continue to use West 57th as base to see other sites and attractions.

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2Thank BrianS612

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
West 57th Street by Hilton Club is located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. ... more   less 

Additional Information about West 57th Street by Hilton Club

Address: 102 W 57th St, New York City, NY 10019-3302
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $517 - $968 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Number of rooms: 166
Reservation Options:
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Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City
Hotel Style:
#51 Luxury Hotel in New York City
#62 Business Hotel in New York City
#64 Romantic Hotel in New York City
#89 Family Hotel in New York City
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City view in front, bland view in the rear. Don't know about all rooms, but ours was right next to the elevator and never heard a thing.”
 of 5 bubbles Sept16, 9 Mar 2017 | Read review
“I like the room that faces the other buildings behind.”
 of 5 bubbles tripplanner001, 16 Feb 2017 | Read review
“ask for an interior room. street noise in the front should be avoided.”
 of 5 bubbles BigNaughty, 15 Feb 2017 | Read review
“Higher rooms and rooms facing the rear of the hotel are quieter.”
 of 5 bubbles LWL3333, 29 Jan 2017 | Read review
“rooms on south face a "courtyard" formed by several other buildings; no view but quieter. Rooms on the north side face West 57th Street.”
 of 5 bubbles dano5659, 10 Jan 2017 | Read review
5 of 5