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Fairfield Inn & Suites New York Manhattan/Times Square

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Fairfield Inn & Suites New York Manhattan\/Times Square
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1,768 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites New York Manhattan/Times Square
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Showing 1,135: English reviews
Pleasant Prairie, Wisconsin
Reviewed 4 weeks ago

Our room was nicely taken care of by Yoselyn even though our coming & going was sporadic. Front office supervisor, Katherine, provided some great restaurant ideas & directions to JFK. The concierges were very helpful with directions and ideas. The breakfast, although busy, was well maintained and had some pretty good offerings!! Everyone was so helpful!!

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Helpful?
Thank LoriThe
Michelle G, Front Office Supervisor at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review

Thank you for taking the time to review your recent stay with us at the Fairfield Inn & Suites Manhattan/Times Square. It is a pleasure to ensure our guest have a wonderful stay especially when they are visiting for such a special occasion. Thank you for taking the time to mention two of our team members and please rest assure...

Pittsburgh, Pennsylvania
Reviewed 5 weeks ago

The hotel was so clean and the staff was so helpful and courteous. Janeay was most professional and accommodating. My Husband and I will definitely return to that hotel. I would definitely recommend this hotel to family and friends.

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Helpful?
Thank kathrynbann
Michelle G, Front Office Supervisor at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review

WOW! Thank you for the amazing 5-star review regarding your recent stay with us at the Fairfield Inn & Suites Manhattan/Times Square. We appreciate your comment regarding one of our staff members. Please rest assure that she will be recognized for the excellent customer service she provided you with. Your recommendation of our hotel to friends and family is much...

Albany, New York
Reviewed 19 January 2017

I have a lifetime Platinum Elite status (over 1000 nights credits) with Marriott which these days means very little to Marriott or its franchises. I checked in on the Marriott App about 3 hours before my arrival with an indication of a 2:45 PM arrival. I get there at 3:05 pm and room is not ready. They give me another...

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Helpful?
Thank ZTravels2010
Michelle G, Front Office Supervisor at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review

Thank you for taking the time to review your recent stay with us at the Fairfield Inn & Suites Manhattan/Times Square. I apologize for the inconveniences you encountered during your stay. Please rest assure that the problems have been addressed with the appropriate management team. We hope you give us another opportunity in the near future to better your stay....

San Antonio, TX
Reviewed 18 January 2017

I booked this room less than 3 days before the Macy's Thanksgiving Day parade, although I had another reservation at the Fairfield Inn on Front St. I changed my reservation to be closer to the parade route. My rate was $199.00!!! On a holiday in New York City!!! Great rate. The hotel was full. The room was nice for NYC...

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Helpful?
Thank WV_Mamacita
Michelle G, Front Office Supervisor at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review

Thank you for taking the time to review your recent stay with us at the Fairfield Inn & Suites Manhattan/Times Square. We are delighted to know that you enjoyed your stay with us when you came to visit for the Thanksgiving Day Parade. It is always a pleasure to hear positive feedback from our recent guests. We hope to continue...

Reviewed 18 January 2017 via mobile

Stayed here by myself . Easy location in Midtown to access theatre. Right next to Port Authority. Clean, free wifi, free breakfast. Would be good for families or business. Valet parking available. Would stay here again.

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Helpful?
Thank Jessica P
Michelle G, Front Office Supervisor at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review

Thank you for taking the time to review your recent stay with us at the Fairfield Inn & Suites Manhattan/Times Square. It is a pleasure to hear you enjoyed everything about your stay. Your recommendation to our hotel is always a plus and we hope to service you back during your next visit.

A TripAdvisor Member
Level Contributor
30 reviews
3 hotel reviews
2 helpful votes
Reviewed 16 January 2017 via mobile

This hotel is in a great location and rooms are typical for NYC. The experience we had was one step below an expected Marriott experience. The service provided by staff was okay but not great. Upon check in we were given key cards that did not work, then key cards to an occupied room before finally getting access to our...

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Helpful?
Thank A TripAdvisor Member
Michelle G, Front Office Supervisor at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review

Thank you for taking the time to review your recent stay with us at the Fairfield Inn & Suites Manhattan/Times Square. We apologize for the inconveniences you encountered during your stay regarding the elevators & WiFi. We hope you give us another chance in the near future.

Baltimore, Maryland
Reviewed 13 January 2017 via mobile

We really enjoyed our stay. The location is a block or two to Times Square and convenient to public transportation. The hotel was really nice and the bed was extremely comfortable after walking around all day. The staff were all really polite and helpful. Overall the hotel was a great value for the location and ease of access to public...

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Helpful?
Thank pinkrobot42
Michelle G, Front Office Supervisor at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review

Thank you for taking the time to review your recent stay with the Fairfield Inn & Suites Manhattan/Times Square. We are delighted to hear that you rated us a 5-star. It is always a pleasure to know that our guest enjoyed their stay thoroughly. Your comments are appreciated & have been shared with the management team to ensure we continue...

Reviewed 11 January 2017

My husband and I stayed here during New Years and after. The hotel and room were amazing. It was clean, close to Times Square (without being in the the super crowded area) but still very convenient to the Subway and walking to many great sites, restaurants and landmarks! The room had a great view and despite being a busy time...

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Helpful?
Thank GMJW1029
Michelle G, Front Office Supervisor at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review

Thank you for taking the time to review your recent stay with us at the Fairfield Inn & Suites Manhattan/Times Square. It is always a pleasure to hear positive comments from our guests. We are delighted the location for New Year's Eve was ideal & met your expectations. We hope you visit us again during your travels back to the...

Millsboro, Delaware
Reviewed 10 January 2017

booked the stay expecting the usual place in New York.... a very very nice hotel right off of Times Square, easy location right out of Lin, Tunnel the price $ 120,00 King size room.very clean and comfortable. had them garage the car. the price also included Breakfast. Wait staff at breakfast was excellent.... don't hesitate to book this hotel.

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2Thank David E
Rossy S, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review

Thank you for taking the time to complete your review and provide us with information in regards to your recent stay with us. On behalf of the hotel management and staff I wish to thank you for your kind comments.

Reviewed 10 January 2017

This is my second time in NY. Stayed for 3 days and 2 nights. Fairfield Inn is a good choice if you want to stay near Times Square. Breakfast is ok, except for the long lines during peak hours. Best feature I would think is its accessibility to NY terminal. Plus access also to the hop-on hop-off tour buses.

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2Thank Tripwithkat
Rossy S, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Times Square, responded to this review

Thank you for taking the time to complete your review and provide us with information in regards to your recent stay with us.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Our 244 guest rooms include Complimentary Deluxe Continental Breakfast Daily, Complimentary Starbucks Coffee available 24 hours and in room and Complimentary High Speed Internet. Centrally located just minutes from Times Square, Theatre District and transportation that will take you anywhere throughout New York City. ... more   less 

Additional Information about Fairfield Inn & Suites New York Manhattan/Times Square

Address: 330 W 40th St, Between 8th Ave. & 9th Ave., New York City, NY 10018-1404
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: $208 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Times Square 3*
Number of rooms: 244
Reservation Options:
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Also Known As:
Fairfield Inn & Suites By Marriott New York Manhattan / Times Square Hotel
Fairfield Inn And Suites By Marriott New York Manhattan / Times Square
Fairfield Inn New York City
Hotel Style:
#189 Business Hotel in New York City
#204 Romantic Hotel in New York City
#204 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites New York Manhattan/Times Square staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites New York Manhattan/Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the main road side”
 of 5 bubbles NasirHussainISB, 14 Feb 2017 | Read review
“Upper floor and ask for city viewCity view”
 of 5 bubbles 307garyv, 13 Feb 2017 | Read review
“Ask for a back street room, you will have no view but will be able to avoid a bit of the noise.”
 of 5 bubbles ACROSANNA, 29 Jan 2017 | Read review
“Everything was good.”
 of 5 bubbles kathrynbann, 20 Jan 2017 | Read review
“don't get a queen room or room below 12th floor”
  • Marriott Safety
 of 5 bubbles ZTravels2010, 19 Jan 2017 | Read review
5 of 5