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Gansevoort Park Avenue NYC

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Gansevoort Park Avenue NYC
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2,193 Reviews from our TripAdvisor Community

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London
Reviewed 3 days ago NEWvia mobile

Firstly I will start by saying the rooms are nice, great housekeeping service. Reception and concierge could not do enough to help us. Very clean. However, the rooftop bar is supposed to be one of the best, Shame about the bouncer. So so aggressive, rude and arrogant and spoiled our evening. When we went to complain, as we shouldn't feel...

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Helpful?
Thank YFemale
Gansevoort_HG, COMMUNITY MANAGER at Gansevoort Park Avenue NYC, responded to this review

Dear YFemale, Thank you for your review. We apologize that your stay was not to your liking. What you experienced at the rooftop is certainly not indicative of Gansevoort's standards. We have sent your remarks about the bouncer to our security team. We also apologize that the front desk was not helpful for the smell emanating in the hallways. We...

Los Angeles, California
Reviewed 5 days ago NEW

I always heard of this hotel being an elite hotel with posh celeb guests and after visiting and staying here I wonder why? The staff were friendly for the most part and the rooms were ok. Nothing particularly stood out though as being amazing and a few things stood out as being bad. First night I discovered what looked to...

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Helpful?
Thank thelookforless
Gansevoort_HG, COMMUNITY MANAGER at Gansevoort Park Avenue NYC, responded to this review

Dear thelookforless, Thank you for your review. We apologize that your stay was not to your liking. A seamless and memorable guest experience is what we strive for. The issues you found in your room are certainly not indicative of Gansevoort's standards. We have forwarded your comments to our operations and housekeeping teams. Please feel free to email Digital@TheGHG.com regarding...

Reviewed 1 week ago

This hotel is well worth the hype, with one of the only hotels that has an amazing rooftop pool that offers excellent views of the city (would upload a photo but I did the typical tourist photo), have been to New York Over 10 times and this is the best hotel I have stayed in and I would only ever...

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Helpful?
Thank Emily D
Gansevoort_HG, COMMUNITY MANAGER at Gansevoort Park Avenue NYC, responded to this review

Dear Emily D, Thank you for such a wonderful review! We agree, our rooftop pol is certainly a stand out here in NYC. With its direct view of the Empire State Building ,it can't be beat! We can't wait to welcome you back soon. Until next time! Regards, Gansevoort Park Avenue

Hackensack, New Jersey
Reviewed 1 week ago

I stayed over the weekend at this fabulous hotel. The staff was amazing and they accommodated my arrival at the schedule time. My friends and I met at the rooftop bar and we received complimentary drinks, the DJ played all the hits and we danced the night away. My room was the Grand Deluxe King with a sofa bed. The...

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Helpful?
Thank stylisticmoments
Gansevoort_HG, COMMUNITY MANAGER at Gansevoort Park Avenue NYC, responded to this review

Dear stylisticmoments, It was a pleasure to have you for your weekend getaway. We are so happy to hear that you enjoyed time on our rooftop. The Grand Deluxe King Room is certainly a delight and we are happy that you enjoyed it's residentially appointed amenities. We will be sure to send your kind remarks to our dedicated team members....

Birmingham, United Kingdom
Reviewed 1 week ago

Had a fabulous break - staff were all amazing and couldn't be more helpful! Ronaldo Moore on reception was excellent - helping with our daily itinerary as well as recommending fabulous places to eat including Santina, STK Midtown and Tao Downtown. Patient, informative and always with a smile! Fernando Rodriguez (and all the porters) were great - always prepared to...

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Helpful?
1Thank ElysiaG
Gansevoort_HG, COMMUNITY MANAGER at Gansevoort Park Avenue NYC, responded to this review

Dear ElysiaG, Thank you for your kind remarks. We are so pleased to hear that you had an amazing stay with us. We will be sure to send your kind remarks to Ronaldo and Fernando. Our team members are dedicated to providing a seamless stay. We hope to welcome you back soon, it was truly a pleasure to have you!...

Reviewed 2 weeks ago

My boyfriend surprised me with a romantic birthday getaway. He was told check in was at 2pm (if I'm not mistaken), but we ended up waiting almost 2 whole hours for our room to be ready. They told us since they were just cleaning our room, it would only take 30 minutes. That was not the case.Thankfully, we had a...

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3Thank Marlene U
Austin, Texas
Reviewed 2 weeks ago

I think this may be the first review I've ever been inclined to submit, because my experience was that incredible. I travel to NYC fairly often for work, and have never had a hotel like this before. My room was huge (especially for a NYC hotel), the customer service was impeccable, and the food/rooftop bar was delicious and fun. I...

Review collected in partnership with this hotel
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1Thank bryanag208
Gansevoort_HG, COMMUNITY MANAGER at Gansevoort Park Avenue NYC, responded to this review

Dear bryanag208, Thank you for your review. We are so pleased to hear that you enjoyed every minute of your stay. Our hotel is a one-of-a-kind hotel in NYC. Our sweeping views of the city and residentially appointed rooms make us a standout. We will be sure to send your kind remarks to our dedicated team members. We look forward...

Toronto, Ontario
Reviewed 2 weeks ago

Went on a mother daughter trip so overall location, access to subway and size of room was important. Gansevoort delivered! We loved the lobby and the roof top bar. Staff was very helpful and accomodating

Review collected in partnership with this hotel
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1Thank jogirl2017
Gansevoort_HG, COMMUNITY MANAGER at Gansevoort Park Avenue NYC, responded to this review

Dear jogirl2017, Thank you for your review. We are so pleased to hear that you had an amazing stay with us during your mother daughter trip. It makes us happy that you enjoyed the lobby you stayed in and the rooftop bar. We will be sure to send your kind remarks to our dedicated team members. We hope to welcome...

Wilton Manors, Florida
Reviewed 2 weeks ago

I've stayed at the Gansevoort Park Ave South more times than I can count and I've never been disappointed, from the spacious rooms to the friendly staff to the great rooftop bar it's alway a pleasure to return to the Gansevoort Park Ave.

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Helpful?
Thank FLTravelScott
Gansevoort_HG, community manager at Gansevoort Park Avenue NYC, responded to this review

Dear FLTravelScott, Thank you for your review. It was a pleasure to welcome you back. We love it when guests return. Your kind remarks regarding our team members have been forwarded to them. We hope to welcome you back soon. Until next time! Gansevoort Park Avenue

Reviewed 2 weeks ago via mobile

We visited NYC for Christmas arriving Christmas Day and Leaving New Years Day. Perfect location and hotel for a sight seeing and shopping break. Hotel staff really friendly and helpful with all our needs, even to organising transport to Woodbury Common. Our room was spacious , clean and with a perfect view of Park Avenue. The roof top bar and...

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Helpful?
Thank Mike D
Gansevoort_HG, COMMUNITY MANAGER at Gansevoort Park Avenue NYC, responded to this review

Dear Mike D, Thank you for your review. We are so pleased to hear that you enjoyed your stay at our Park Avenue location during the holidays. It's an honor to be amongst your top choices in NYC. We will be sure to send your kind remarks to our dedicated team members. It makes us happy that you enjoyed the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Gansevoort Park Avenue offers 249 luxury rooms and remarkable suites, most with lofty ceilings, Juliet balconies, and five fixture bathrooms. The three-story atrium lobby showcases striking herringbone granite floors, an oversized fireplace, and dramatic aubergine chandeliers. There is a signature rooftop pool for sunbathing and city-escape daydreaming and a bi-level rooftop bar + lounge wonderland. ... more   less 

Additional Information about Gansevoort Park Avenue NYC

Address: 420 Park Avenue South, New York City, NY 10016-8403
Region: United States > New York > New York City > Manhattan
Price Range: $416 - $847 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Gansevoort Park Avenue NYC 4.5*
Number of rooms: 249
Reservation Options:
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Also Known As:
Gansevoort Park Avenue Hotel New York City
Hotel Style:
#15 Spa Hotel in New York City
#29 Business Hotel in New York City
#61 Luxury Hotel in New York City
#78 Romantic Hotel in New York City
#98 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Gansevoort Park Avenue NYC staff and other travellers.
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Questions? Get answers from Gansevoort Park Avenue NYC staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from elevators and on a higher floor”
 of 5 bubbles thelookforless, 23 Mar 2017 | Read review
“Great rooftop pool”
 of 5 bubbles K8824ZXemilyd, 19 Mar 2017 | Read review
“Would recommend the Manhattan Suite”
 of 5 bubbles ElysiaG, 15 Mar 2017 | Read review
“Ask for a deluxe room if the rates work for you”
 of 5 bubbles dseesel, 9 Mar 2017 | Read review
“Be sure you know if there are extra charges for blankets and pillows- I definitely feel they took advantage of us!!”
 of 5 bubbles Jrome2014, 5 Mar 2017 | Read review
5 of 5