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I stay at w downtown for a night as i need to take early trip in battery park. The location is convenient to world trade centre and lots of attraction like wall street and the statue of liberty.
I know the restaurant is close so...More
Thank Gregory N
Response from TeamMarriott, Manager at W New York - DowntownResponded 2 days ago
Dear Gregory N.,
We appreciate your loyalty to our brand and that you selected our hotel for your recent stay in New York. It is unfortunate to read that you were disappointed with all aspects of your stay except for our location. Each of our...More
I enjoyed my stay at W hotel downtown. I have been upgraded to a corner room with spectacular city view. Staff were friendly. The hotel provides coffee and tea during specific hours. The bed was extremely comfortable.More
Response from TeamMarriott, Manager at W New York - DowntownResponded February 25, 2018
Thank you for evaluating your stay at the W New York - Downtown. We are thrilled to read you were impressed with the comfort of your well-appointed room and the service provided by our courteous associates. We appreciate you sharing your nice comments...More
I stayed here last week and the accommodations were ok. My review is based on an incident I witnessed. A police officer asked the two male bell hops if he could use the bathroom. The bell hops told him he couldn’t use the bathroom and...More
Response from TeamMarriott, Director of Welcome at W New York - DowntownResponded 5 days ago
Thank you for bringing this to our attention as we take matters such as this very seriously. At your earliest convenience, please contact me directly at firstname.lastname@example.org so we can look into this matter further.
Ron Mark Rivera
Director of Welcome
Stayed here one night because my plane to Minneapolis got delayed. Was a perfect spot for one night on Manhattan. Close to ground zero, Battery Park, ferry to Liberty Island.
Room was really nice and clean with a great view against Ground Zero.
Thank Daniel N
Response from TeamMarriott, Manager at W New York - DowntownResponded 2 weeks ago
Hello Daniel N,
Thank you for choosing to stay at the W New York - Downtown and for sharing your kind review. We are charmed to know our location near the airport was perfect for your needs and that you had a restful night's sleep...More
The only reason I didn't rate my experience as terrible is because the staff was friendly, although my wife and I had to carry all our bags to ourselves to the room when it wasn't busy, as evinced by the bellhop socializing instead of assisting...More
1 Thank Michael C
Response from TeamMarriott, Director of Welcome at W New York - DowntownResponded 2 weeks ago
Hello Michael C,
Thank you for taking time out of your day to post a review. We are very sorry for the disappointment with our dining options. We are happy to say we are adding a new restaurant this year to amplify our guest experience....More
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis
Island to learn about the vital immigrant history of the city.