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W New York - Downtown

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Traveller (540)
Room & Suite (325)
Dining (60)
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Overview
  • Excellent41%
  • Very good36%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Fitness centre
4 Star Hotel
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Offers from W New York - Downtown
Special Offer: Complimentary Upgrade
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Offers from W New York - Downtown
Special Offer: Complimentary Upgrade
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,238)
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Show reviews that mention
All reviewsfreedom towerthe financial districtliving room barwtc siteworld trade centernew yorkwall streetfifth floorbattery parkstay downtownground zerofloor lobbycorner roomlower manhattantrendy hotelstatue of libertyfree coffee
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1 - 5 of 1,103 reviews
Reviewed 4 days ago via mobile

I stay at w downtown for a night as i need to take early trip in battery park. The location is convenient to world trade centre and lots of attraction like wall street and the statue of liberty. I know the restaurant is close so...More

Thank Gregory N
Response from TeamMarriott, Manager at W New York - DowntownResponded 2 days ago

Dear Gregory N., We appreciate your loyalty to our brand and that you selected our hotel for your recent stay in New York. It is unfortunate to read that you were disappointed with all aspects of your stay except for our location. Each of our...More

Hotel's Favourite
Reviewed February 21, 2018

I enjoyed my stay at W hotel downtown. I have been upgraded to a corner room with spectacular city view. Staff were friendly. The hotel provides coffee and tea during specific hours. The bed was extremely comfortable.More

Thank ClareWengNYC
Response from TeamMarriott, Manager at W New York - DowntownResponded February 25, 2018

Hello ClareWengNYC, Thank you for evaluating your stay at the W New York - Downtown. We are thrilled to read you were impressed with the comfort of your well-appointed room and the service provided by our courteous associates. We appreciate you sharing your nice comments...More

Reviewed 1 week ago via mobile

I stayed here last week and the accommodations were ok. My review is based on an incident I witnessed. A police officer asked the two male bell hops if he could use the bathroom. The bell hops told him he couldn’t use the bathroom and...More

Thank JohnfmBrooklyn
Response from TeamMarriott, Director of Welcome at W New York - DowntownResponded 5 days ago

Hello JohnfmBrooklyn, Thank you for bringing this to our attention as we take matters such as this very seriously. At your earliest convenience, please contact me directly at ronmark.rivera@whotels.com so we can look into this matter further. Thank you, Ron Mark Rivera Director of Welcome

Reviewed 2 weeks ago

Stayed here one night because my plane to Minneapolis got delayed. Was a perfect spot for one night on Manhattan. Close to ground zero, Battery Park, ferry to Liberty Island. Room was really nice and clean with a great view against Ground Zero. There is...More

Thank Daniel N
Response from TeamMarriott, Manager at W New York - DowntownResponded 2 weeks ago

Hello Daniel N, Thank you for choosing to stay at the W New York - Downtown and for sharing your kind review. We are charmed to know our location near the airport was perfect for your needs and that you had a restful night's sleep...More

Reviewed 2 weeks ago

The only reason I didn't rate my experience as terrible is because the staff was friendly, although my wife and I had to carry all our bags to ourselves to the room when it wasn't busy, as evinced by the bellhop socializing instead of assisting...More

1  Thank Michael C
Response from TeamMarriott, Director of Welcome at W New York - DowntownResponded 2 weeks ago

Hello Michael C, Thank you for taking time out of your day to post a review. We are very sorry for the disappointment with our dining options. We are happy to say we are adding a new restaurant this year to amplify our guest experience....More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$212 - US$611 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#145 Romantic Hotel in New York City
#175 Business Hotel in New York City
#195 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$212 - US$611 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#145 Romantic Hotel in New York City
#175 Business Hotel in New York City
#195 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (540)
Room & Suite (325)
Dining (60)
Pool & Beach (1)
Amenities (54)
Business Centre & Event Rooms (2)
Nearby
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
...More
Questions & Answers
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Rob P
February 19, 2018|
AnswerShow all 6 answers
Response from Tristan S | Reviewed this property |
Yes
1
Vote
ciaranholden
January 20, 2018|
AnswerShow all 4 answers
Response from Sara_sakflva | Reviewed this property |
Dispute the charge on your CC.
0
Votes
proano82
March 18, 2017|
AnswerShow all 5 answers
Response from Hovik M | Reviewed this property |
Of course, definitely high quality.
0
Votes
Room Tips
"Stay away from room 1713."
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"The so called "roof top" bar is located on the 5th floor and is fully enclosed"
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"Close to 9-11 Memorial and Museum, and Wall Street"
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"The "14" line is a nice corner unit."
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