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W New York - Downtown

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W New York - Downtown
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1,085 Reviews from our TripAdvisor Community

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Showing 980: English reviews
New York
Reviewed 3 days ago NEW

As a New Yorker, I never imagine that I would stay at hotels in New York City. However, I decided to do something for a change. I chose W New York Downtown because it has a nice view of the One World Tower. We got the room with the amazing view overlooking the New Tower and the New Lower Manhattan....

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Helpful?
Thank euro2006
Dallas, Texas
Reviewed 1 week ago NEWvia mobile

I hardly ever rate low. We had three rooms altogether spread amongst the hotel. Before dinner one night, we gathered in one room so we can leave together. Each room has a radio. We had it on low volume, and got three complaints, almost to the point of asking us to leave. It was seven in the evening - on...

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Thank tawni r
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there Tawni R - Thank you for taking to the time to share your feedback with us. We are sorry to hear that we cut you friend-gathering short. As a hotel we have to ensure that every guest is happy in our hotel and we try to balance this out as much as we can. Again so sorry that...

Montreal
Reviewed 1 week ago

Bar/Lounge was nice and trendy while upper floor reception helpful to recommend restaurants and print maps. Walking distance from SoHo and Greenwich Village where we find nice food (Japanase) and Jazz, Next to 9/11 Memorial & Museum which we visited the next day, I had business meetings in the restaurant in the first floor and good American food. Parking is...

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Helpful?
Thank WorldWitness
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there WorldWitness- Thank you writing such on awesome review and thank you for choosing W Downtown as your destination! We love that you have enjoyed your stay and that you got a opportunity to enjoy the Bar on the 5th floor with a beautiful view of the WTC. Downtown Manhattan is the next up and coming area - everything...

UK
Reviewed 2 weeks ago

Stayed here for the final leg of a trip to the states. The hotel is in an excellent location, opposite the new World Trade Centre, in the heart of the financial district. The hotel is a bit of a distance to the metro. As we arrived at Penn Station from Philly, we called an Uber to take us to the...

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Helpful?
Thank aw2010
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there aw2010 - Thank you so much for your recent visit and awesome review! We are so happy to see that you liked the room, that you find our staff friendly at check in, that you loved the fact there was no noise from outside or inside the hotel and that you like the view. I am sorry that...

Brighton, United Kingdom
Reviewed 4 weeks ago

i checked into the w and was very pleased with the hotel its very hip ,i have stayed at the hotel many times before with no probs ,apart from one time last year,which the hotel put right by upgrading me to a suite (1409) which was lovly and large,exsept it was a little worn in parts damaged wall papper and...

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Helpful?
Thank david1964186273
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there david1964186273 - Thank you so much for writing a review about your most recent experience! We love that we were able to upgrade you to our beautiful Extreme Wow Suite. I am sorry to read that the suite needs some TLC. I have communicated this to our engineering team to make sure that we fix this! We love...

Reviewed 12 January 2017 via mobile

I had an issue with my reservation - the W Downtown was inflexible, demeaning, uncooperative and lacked professionalism. I would never recommend staying at this hotel because if you have an issue, the current team at the hotel will not assist you in resolving it.

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Thank JohnA26Omaha
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there JohnA26Omaha - Thank you for taking the time to provide us with feedback via this way as well. We are sorry that you feel this way regarding the opportunity that has arisen. We hope that you understand the situation that we are currently in regarding a reservation. Please feel free to contact me directly regarding any future questions...

Bend, Oregon
Reviewed 11 January 2017

Starwood/Marriott platinum member so got a nice corner king room on the 15th floor for a two night stay. Hotel is hip, modern, geared towards young professionals. Pros: Very quiet - didn't hear any other guests during our stay. Really nice shower. Really comfortable bed. Ability to control the HVAC to make sure it stays on and doesn't cycle noisily...

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Helpful?
Thank internetethan
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there Internetethan - Thank you for your review and for choosing W Downtown as the destination of your travel. We truly appreciate your loyalty and are very thankful for this! We are happy to read that you enjoyed the quiet location, the nice shower and the comfortable beds. Controlling the AC is very helpful and our location is truly...

Los Angeles, CA
Reviewed 10 January 2017

This hotel is an experience! I know the W brand is sophisticated and irreverent at the same time, but are all W's like this? The lobby is on the 5th floor and resembles a night club. Check-in was a breeze and was strictly transactional - no emotion from the front desk attendant. "Welcome. You're on the 10th floor. Here are...

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Thank ILikeToBookItBookIt
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hello there ILiketoBookItBookIt - Thank you for choosing W Downtown as the destination of your travel and for taking the time to write a review. Every W has it's own unique experience to offer; our Livingroom on the 5th floor offers a unique view of the WTC from the bar and coffee and tea is offered from there as well...

Reviewed 10 January 2017 via mobile

A beautiful hotel to stay in ...but my wonder room was to small for my 17 year old son and myself ...there Queen sides beds ..r just a standard Double in uk ...The head of housekeeping is an amazing Man....Mr RONNIE EPPS ...my son as ADHD and as AUTISM with out Ron's help his trip would have been boring ...Thank...

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Helpful?
Thank Marleyjulie
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there Marleyjulie - Thank you so much for taking the time to write this awesome review, however I believe you stayed at the W New York (on Lexington Avenue). Our Wonderful King rooms offer a King bed and the names you mention work over at the W New York. We would still love the opportunity to also show you...

A TripAdvisor Member
Level Contributor
8 reviews
7 hotel reviews
5 helpful votes
Reviewed 4 January 2017 via mobile

So basically you think you pay for the W brand and expect for a nice place to stay right ? W downtown is just the worst . Its very old and dirty the room are the size of a closet and on top of all that I had BED BUGGS !!! Yes bed buggs ,,, I had to spend 250$...

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5Thank A TripAdvisor Member
Mickey S, Director of Front Office at W New York - Downtown, responded to this review

Hi there - Thank you for choosing W Downtown as the destination of your travel of NYC. I am sorry to read about your experience. We are not aware of any bed bugs in the hotel and take this very serious of course! We would love to get in contact with you to make sure that we can follow up...

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Staying in Financial District

Neighbourhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
W New York - Downtown is where the Financial District power action is, rubbing shoulders with the Statue of Liberty, NYSE and Brookfield Place. Power wheel and deal at our sleek and chic Living Room Bar & Terrace with stunning unobstructed north-facing views of 1 World Trade Center. With 217 rooms and 58 floors, explore the signature W bed, innovative technology, fantastic in-room entertainment and more, as Whatever/Whenever(R) makes all big city dreams come true. ... more   less 

Additional Information about W New York - Downtown

Address: 8 Albany Street, New York City, NY 10006
Region: United States > New York > New York City > Financial District
Price Range: $270 - $697 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Downtown 4.5*
Number of rooms: 217
Reservation Options:
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Also Known As:
w New York - Downtown Hotel New York City
Hotel Style:
#31 Spa Hotel in New York City
#150 Romantic Hotel in New York City
#160 Luxury Hotel in New York City
#162 Family Hotel in New York City
#181 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Downtown staff and other travellers.
11 questions
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Manchester, United Kingdom
Herefordshire, United Kingdom
Staffordshire, United Kingdom
London, United Kingdom
3 months ago

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Questions? Get answers from W New York - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room facing the world trade 1”
 of 5 bubbles david1964186273, 17 Jan 2017 | Read review
“Higher floors minimize the street noise, though there wasn't much when I was there”
 of 5 bubbles internetethan, 11 Jan 2017 | Read review
“Ask for an upper floor room”
 of 5 bubbles brianlV2766CF, 27 Nov 2016 | Read review
“Get rooms facing the one world trade center”
 of 5 bubbles JunNagels, 21 Nov 2016 | Read review
“Ask for cool corner rooms”
 of 5 bubbles adelyne2016, 23 Oct 2016 | Read review
5 of 5