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W New York - Downtown

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Traveller (533)
Room & Suite (325)
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Overview
  • Excellent41%
  • Very good36%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
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Bar/Lounge
Fitness centre
4 Star Hotel
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Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,231)
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All reviewsfreedom towerthe financial districtliving room barwtc siteworld trade centernew yorkwall streetfifth floorbattery parkstay downtownground zerofloor lobbycorner roomlower manhattantrendy hotelstatue of libertyfree coffee
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Reviewed 8 July 2015

My husband and I stayed at the W Downtown last week for two nights. We loved our room and the view from the outside terrace at the bar is amazing -- it overlooks the 9/11 memorial and Freedom Tower. However, we were really disappointed with...More

2  Thank Michelle L
Response from Temara E, Director of Rooms at W New York - DowntownResponded 29 July 2015

Hi there, Michelle L - Thank you for taking the time to review the hotel. I assure you this is not the norm at our hotel. If possible, please reach out to me at temara.exton@whotels.com so I can invite you back to the Living Room...More

Reviewed 8 July 2015

Good location, really over-the-top funky decor. I like modern and contemporary, but this goes well beyond that into weird.... Pink elevators, awkward elevator entrance and super funky decor make me want to choose elsewhere for future visits. Marriot is right next door and foregoes the...More

1  Thank Bob S
Response from Temara E, Director of Rooms at W New York - DowntownResponded 29 July 2015

Hi there, Qandps - Thank you for the review. As W Hotels tries to be on the forefront of fashion, music, and design, we sometimes are viewed as a bit eccentric. Sorry for any inconvenience this caused you and your party. We hope you change...More

Reviewed 8 July 2015

Starwood makes sure that all of its "W" properties are trendy from head to toe and this one is no exception. First, location. It is called the "W New York Downtown" and if you are not familiar with the various parts of Manhattan, it is...More

Thank Australopithecus1952
Response from Temara E, Director of Rooms at W New York - DowntownResponded 29 July 2015

Hi there - What a detailed review! Thank you for taking the time to write this. I have passed along the accolades to Ashlie and the team. We look forward to your next stay! All the best, Temara Exton Director of Rooms

Reviewed 7 July 2015

My husband and I stayed here along with 2 friends. Normally we opt for the Sheraton Times Square but that was booked. We were pleasantly surprised with how large the rooms were , the great view of the trade center, and the open windows.The beds...More

Thank gatorj
Response from Temara E, Director of Rooms at W New York - DowntownResponded 29 July 2015

Hi there, gatorj - What a great review! Thank you for this note and we look forward to your next stay with us. All the best, Temara Exton Director of Rooms

Reviewed 2 July 2015

We were excited to take our family on our first summer trip to NYC! Was even more excited to stay at the W! That is until we checked in. Apparently kids aren't the right cliental for this location. I get it, they want to be...More

4  Thank Haze933
Response from Temara E, Director of Rooms at W New York - DowntownResponded 29 July 2015

Hi there, Haze933 - Thank you for taking the time to review our hotel. We are sorry to read that you did not enjoy your experience. I would appreciate the opportunity to discuss this further, please call me at 646-826-8610. All the best, Temara Exton...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$213 - US$573 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in New York City
#145 Romantic Hotel in New York City
#175 Business Hotel in New York City
#193 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$213 - US$573 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in New York City
#145 Romantic Hotel in New York City
#175 Business Hotel in New York City
#193 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (533)
Room & Suite (325)
Dining (60)
Pool & Beach (1)
Amenities (54)
Business Centre & Event Rooms (2)
Nearby
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
...More
Questions & Answers
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Rob P
19 February 2018|
AnswerShow all 6 answers
Response from Tristan S | Reviewed this property |
Yes
1
Vote
ciaranholden
20 January 2018|
AnswerShow all 4 answers
Response from Sara_sakflva | Reviewed this property |
Dispute the charge on your CC.
0
Votes
proano82
18 March 2017|
AnswerShow all 5 answers
Response from Hovik M | Reviewed this property |
Of course, definitely high quality.
0
Votes
Room Tips
"The so called "roof top" bar is located on the 5th floor and is fully enclosed"
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"Close to 9-11 Memorial and Museum, and Wall Street"
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"The "14" line is a nice corner unit."
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"Corner room is great"
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