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Four Points by Sheraton Midtown - Times Square

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Four Points by Sheraton Midtown - Times Square
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2,077 Reviews from our TripAdvisor Community

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Showing 1,632: English reviews
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Ft Worth, TX
Reviewed 3 days ago NEW

We just returned from a 5 night stay at the property. You can't beat the location-so close to a major subway hub, and also so many things easily within walking distance. Our room was nice, clean and comfortable. The staff was friendly and helpful. Coffee is available in the lobby each morning. We also appreciated the apples they would have...

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Helpful?
Thank Kjhenn
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Kjhenn, Awesome 5 stars!! We appreciate your review and are glad that we were able to make your NY trip a good one. We look forward to your next stay.

Prince George, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017

Stayed here for the first time in July 2009. Brand new hotel rooms were going for $149 US for a location in NY where prices were double and triple that. About a ten minute walk to Time Square. Maybe 5-10 for the subway entrance nearby. Within a half hour walk to Macy's and the train station. Had to use the...

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Helpful?
1Thank mariedesjardins
About Hotel's Favourite Review
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Mariedesjardins, Great Review!!! We are happy your enjoyed your stay with us. Thank you for returning to the Four Points during your visit in NY. We have glad that we were able to meet your expectations.

Boone, Iowa
Reviewed 1 week ago via mobile

Great hotel for the price. Not far from the convention center or times Square. Just a block away from plenty of dining or stores. The staff was all very nice minus the fella in the restaurant who told me they didn't have eggs other than scrambled when I tried to order off the menu. The bar is tiny but the...

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Helpful?
Thank Thehc2007
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thehc2007, 5 Stars!! Thank you for your amazing review

London, United Kingdom
Reviewed 1 week ago

All hotel staff were so helpful, we asked lots of questions as it was our first time in New York it was amazing so much to do on your doorstep, Times Square is a few blocks away from the hotel. It was clean and the food was amazing well worth going there.

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Helpful?
Thank onbinon
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Onbinon, We appreciate your great review!

Wayne, Pennsylvania
Reviewed 1 week ago

I needed something close to Madison Square Garden and stumbled upon this hotel. The price was right. The location is 6 blocks from restaurant row and 6 blocks to the garden. The rooms are very small as is the hotel. Our room had some problems even though it was newly renovated ( A/C wasn't working, bathroom faucet tough to turn...

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Helpful?
Thank Cathy A
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Cathy A, Thank you for this great review and for recognizing Anthony for his service. I apologize for the restaurant service, I can assure you that we will look into it to ensure that it is improved. We look forward to your next stat with us in NYC.

New Bedford, Massachusetts
Reviewed 2 weeks ago via mobile

Pros Great view from city view room Complimentary robe/slippers for SPG members Friendly bar staff/front desk Close to theater district 5 minute taxi ride to heart of times square Cons Small rooms (as all in this price range in Manhattan) Slow elevators!

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Helpful?
Thank sarahj2182
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Sarahj2182, Thank you for taking the time to leave us a review! We look forward to seeing you again.

Sydney, Australia
Reviewed 2 weeks ago

Location: Perfect. Time square: 5 min walk Cafes, dining : 2 min walk- so much to choose from! Drug store: 1 min walk, you can buy healthy food options in there too. Clothes Shopping: around Maceys, 5-10 min walk Subway: 1 min walk Bus terminal: across the road Newark airport: aprox 40 min tax ride, USD $110 (non peak hour...

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Helpful?
1Thank Tash D
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Tash D, Thank you for leaving us such a detailed review of your stay! We are glad you found us to be in a great location and that you enjoyed your stay with. We look forward to your next stay.

San Francisco, California
Reviewed 2 weeks ago

This Four Points is terrific for an inexpensive base giving good access to Times Square and Midtown Manhattan. The hotel appears to be undergoing a renovation, and I had the benefit of a newly renovated room, which was small (in a New York way), but very well designed and clean. Once upon a time, this would have been a bad...

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Helpful?
1Thank kalmone07
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Kalmone07, Thank you so much for taking the time to write about your stay. I am very happy that you enjoyed your stay with us. I will be sure to share this review with the staff. Looking forward to your next stay with us in NYC!

Philadelphia
Reviewed 2 weeks ago via mobile

Hotel recently refreshed. Big screen Samsung and king size bed. Really cordial service. Heat with thermostat that works. Close to Javits and Times Sq. Reasonable pricing if you time it right. Clean and quiet. In room coffee and free wifi. I will come back.

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Helpful?
Thank Paul W
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Paul W, Great review!!!! We look forward to having you stay with us again. Thank you for your great feedback.

Philadelphia, Pennsylvania
Reviewed 2 weeks ago via mobile

I cannot rave enough about the costumer service that this place offers. Let me start from the beginning: I booked my room through Groupon way in advance before my trip. They were offering an affordable price for a trip to New York. The trip was a surprise for my boyfriend we are celebrating our 4 year anniversary. Two nights before...

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Helpful?
1Thank emilygumpper
Derek S, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

WOW!! Thank you @emilygumpper for the GREAT review! Kevin is a superstar for us and I am glad that he was able to send your frustrations away! Although we have a great location and quality accommodations, we pride ourselves on that amazing service. We all look forward to welcoming you and your boyfriend back in the future. Safe travels!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, a Starbuck's Grab and Go with pastires in the morning, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center and our staff is ready to make your stay memorable. ... more   less 

Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 W 40th St, New York City, NY 10018-1404
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: $264 - $646 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City
Hotel Style:
#33 Green Hotel in New York City
#177 Romantic Hotel in New York City
#178 Business Hotel in New York City
#193 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Midtown - Times Square staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Midtown - Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms look as if they got a great view.”
 of 5 bubbles onbinon, 13 Mar 2017 | Read review
“I had to call to request that two double beds were guaranteed.”
 of 5 bubbles CathyA836, 11 Mar 2017 | Read review
“level 28 had good city view rooms.”
 of 5 bubbles TashD_12, 7 Mar 2017 | Read review
“choose a room away from the elevators. Some times people are loud getting on and off”
 of 5 bubbles 589jeric, 27 Feb 2017 | Read review
“There is a lot of street noise, so the higher, the better.”
 of 5 bubbles sportsphotog, 21 Feb 2017 | Read review
5 of 5