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Hampton Inn Manhattan/Times Square South

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2,298 Reviews from our TripAdvisor Community

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Showing 1,874: English reviews
Calgary, Canada
Reviewed 22 June 2015

We arrived before check in and the hotel was able to store our luggage for us. We had great service and friendliness from the front desk and staff, but we got a call at 11:05 at night from the front desk, which woke us up. The housekeeping was a little slow when we asked for a blanket in the evening....

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1Thank Leopard216
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Hi there! Thank you so much for taking the time out to review your recent stay with us. I am so glad to hear you had a great time. I appreciate your honest feedback and sincerely apologize for the inconvenience with the very late phone call. We thank you for choosing our hotel during your visit to NYC, hope it's...

Reviewed 22 June 2015 via mobile

My actual stay was awesome!Hotel's direct staff was more than accommodating, starting with Chris with a hassle free check-in, then with Georgia after a late night on the town who was an absolute doll! Ending with Nelson who displayed nothing but professionalism while dealing with an irate customer. Now on to the RUDE,CURT & NOT so friendly CONCIERGE! The (male),who...

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Helpful?
Thank Ryen407
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Hello! I'd like to thank you for your honest feedback regarding your experience at our hotel. I sincerely apologize for the challenges you faced with our concierge team. Please know these concerns have been addressed and remedied. We can't thank you enough for staying with us and we hope you had a great time here in the city! Hurry back!

Easley, South Carolina
Reviewed 22 June 2015

We arrived to the Hampton Inn Times Square South mid-morning where we were greeted by Nelson at the front desk. He was very welcoming to us, Southerners coming to the big city. Right away he offered to hold our baggage since our room was not yet ready. David (I think that was his name) took our bags and assured us...

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Helpful?
Thank turokl
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Hi there! Thank you so much for your kind words. We are so glad that you had a great experience with us! Yes, our location is definitely convenient. Thanks for sharing those great tips on what to see and do around our neighborhood. Hurry back!

north carolina
Reviewed 22 June 2015 via mobile

I was pretty sure it was not going to be a good review when I first went in to my room because it was kinda small for my liking. After three days my attitude has changed. Very clean rooms, every one seemed like they were really interested in making our stay the best it could be. A short walk to...

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Helpful?
Thank bradboss
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Hi there, thank you so much for taking the time out to review your stay with us. It was an absolute pleasure having you here. We appreciate your valuable feedback and hope to see you back next time you are in NYC, thank you!!!

Poznan, Poland
Reviewed 22 June 2015

very nice people, helpfull hotel staff, clean room, great location, tasty breakfast, easy to get to the airport by hotel transport, not expensive stay, we will pick the hotel the next time we arrive, NY is great

Review collected in partnership with this hotel
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Thank 187martaf
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

YES! Hurry back! We loved having you here. It's great to hear that you loved staying with us. Til next time!!!

Southington, Connecticut
Reviewed 22 June 2015

The hotel staff was beyond pleasant, especially Nelson! He was so helpful and kind and really took his time with each customer. The complimentary breakfast was spectacular as well! The bellboys were so nice as well. Our only complaints were that we wished there was room service and the rooms were bigger!

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Thank Naomi L
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Hello, Thank you for the lovely review!! It makes me so happy to hear that you enjoyed your stay with us and found everything to your satisfaction! Providing the cleanliness and best customer service is our number one priority, I truly hope you will come back to visit us soon!

New York City, United States
Reviewed 22 June 2015

I found the staff at this hotel to be outstanding and friendly. I was traveling alone on business, and it was so nice to be greeted when I walked in and made to feel at home! My room was compact but put together very well. The space was very well-utilized. I had everything I needed, free wi-fi, clean room, comfortable...

Review collected in partnership with Hampton
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Thank Ted B
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you so much for your kind words. I am glad to hear that we were your home away from home! It was a pleasure having you here and I hope you come back and stay with us again next time you are in town!

Cincinnati, Ohio
Reviewed 22 June 2015

The hotel is clean, updated, and very close to Javits Center for convenient walking. 5 days we had the same breakfast; fried potatoes, scrambled egg, oatmeal or waffle. The egg did change shape two times to a half moon shape.

Review collected in partnership with this hotel
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Thank gsplete
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Hi there! Thank you so much for staying with us! It's always our pleasure to ensure all of our guests feel the HAMPTONALITY!! Hope to see you soon again!

Lorton
Reviewed 22 June 2015

The entire hotel staff is courteous and helpful, they go out of their ways to help customers. The rooms are small but very clean, very comfortable beds, a good variety of breakfast options. Free coffee and hot chocolate all day.

Review collected in partnership with this hotel
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Thank Jhz2580
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Hello, Thank you for the lovely review!! It makes me so happy to hear that you enjoyed your stay with us and found everything to your satisfaction! Providing the cleanliness and best customer service is our number one priority, I truly hope you will come back to visit us soon!

Reviewed 22 June 2015

Eclectic neighborhood off of Times Square - kind of like before it went Disney. Close to Broadway theaters and subway to Chelsea/West Village. Elevators (2 for 30+ floors) can be hard to come by at times. Breakfast is wall to wall during peak. Very cramped but this is Manhattan after all.

Review collected in partnership with this hotel
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Thank John T
GeneralManagerTS, General Manager at Hampton Inn Manhattan/Times Square South, responded to this review

Thank you so much for taking the time out to write about your recent stay with us. It's so great to hear that you enjoyed your stay and the convenience of our location! Don't forget about us next time you are in town! We look forward to having you back!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Stay in Times Square and wake up to all of the great attractions the city has to offer. The Hampton Inn Manhattan/Times Square South is the perfect base for travelers looking to experience everything New York has to offer from concerts at Madison Square Garden to Broadway theatre productions and the works of the world’s most famous artists at the Museum of Modern Art. Walk to Central Park or hop on the subway and travel to other famous attractions throughout the city.When you return from a long day of experiencing all of the sights and sounds the city has to offer, you can relax in a clean and fresh Hampton bed® and send pictures to family and friends using our high speed internet. When you wake up you can enjoy our signature complimentary breakfast with free coffee and tea throughout the day. ... more   less 

Additional Information about Hampton Inn Manhattan/Times Square South

Address: 337 West 39th Street, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $281 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Manhattan/Times Square South 3*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hampton Inn Manhattan / Times Square South Hotel New York City
Hotel Style:
#136 Romantic Hotel in New York City
#148 Family Hotel in New York City
#179 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Manhattan/Times Square South staff and other travellers.
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Miami, Florida
4 months ago
Miami, Florida
4 months ago
Westminster, Maryland
4 months ago

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Questions? Get answers from Hampton Inn Manhattan/Times Square South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need to stay, get a high room, the delay for lift are shorter. Nearly impossible for a Low room”
markaX5106LE, 15 Mar 2017 | Read review
“Pay attention to what you'll be looking at from your window”
TomHerlihy, 12 Mar 2017 | Read review
“Upper levels are better if you want space in the Elevator going down in the Morning rush :)”
Worldtraveller06, 23 Jan 2017 | Read review
“Didn't need a view as I was in NYC for business and spent little time in the room.”
denbro, 18 Jan 2017 | Read review
“The higher the better.”
lewiss271, 23 Nov 2016 | Read review
5 of 5