InterContinental New York Times Square
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About
#264 of 519 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Towering 36 stories above the city, the InterContinental Times Square features 607 luxurious guestrooms with floor-to-ceiling windows offering panoramic views of the Manhattan skyline and Hudson River. Drawing upon natural elements, the rooms are designed to evoke the feeling of a chic Manhattan residence, and average at 350 sq. ft. amongst the largest in midtown. Each room includes spacious work station, 42 in" HDTV and a spa-inspired bathroom with walk-in rain shower accentuated with blue mosaic tile. Situated just off the Times Square neighborhood, known as the "Crossroads of the World," the hotel brings the InterContinental touch to one of New York City's most popular areas. The hotel is close proximity to the Broadway Theatre District, Central Park, Fifth Avenue shopping, and many major transportation centers in Manhattan making it a convenient base to explore the city. Featured at the hotel is the Stinger Cocktail Bar and Kitchen; patrons are welcome to indulge in worldly comfort food alongside bespoke cocktails and an extensive offering of wine and beer. Offering signature cocktails three sized options and large batch punch-bowls the lounge at the Stinger brings the art of craft cocktails to Hell's Kitchen and the Theater District.
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Property amenities
Paid private parking nearby
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Iron
Minibar
Refrigerator
On-demand films
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, French, Spanish, Arabic and 2 more
Location
100Great for walkers
Grade: 100 out of 100
485Restaurantswithin 0.5 km
245Attractionswithin 0.5 km
Contact
300 W 44th Street, New York City, NY 10036-5419
Getting there
42nd St – Port Authority Bus TerminalNew York City Subway2 min
Times Square – 42nd StNew York City Subway5 min
Rental CarsSee all New York City car hire
7556Reviews213Q+A100Room tips
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I will start by saying that the staff was wonderful. We had a junior suite on the 20th floor. My only complaints were that it took a very long time for the shower to heat up - once it got hot it was great. The other problem was that our whole floor's hallways reeked of the Shake Shack below (Old grease smell.) It wasn't as bad in the rooms. Given that the staff and location were fantastic, I would recommend asking for a room on a high floor as I think that would remedy both 'problems.'
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Date of stay: January 2023
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
Booked this stay with my Tripadvisor Plus membership and saved a TON of money. We ended up getting a room on the second highest floor and had incredible views of the city. This trip was just a one night stay for a two day getaway to NYC, but we were highly impressed with what felt like very luxurious accommodations to us! The location was incredibly convenient, as we arrived into Port Authority, and the hotel staff had our room ready early when we arrived around 12pm to drop off our bags and hit the streets. My 12 year old daughter is now comparing every hotel stay to this, as it made a lasting impression on her.
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Date of stay: July 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from AlexK6632, Public Relations Manager at InterContinental New York Times Square
Responded Jan. 10, 2022
Thanks for the glowing rating! We're delighted you had such a fantastic experience at InterContinental! It's great to know we left you with a wonderful impression and that you enjoyed our stunning views. We look forward to hosting you again soon. Have a lovely day! Alex K Social Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the best in quality for the price in the area. We were in NYC for Broadway week and this was the perfect location. Dining options are plentiful and there is a good variety. Room was clean. Housekeeping was very friendly. Front desk check-in was efficient.
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Date of stay: January 2023
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed in a king room on a lower floor (12th). Room was comfortable and clean. Great location. I checked in early in the morning, and staff had a room ready and available for me. That's a plus for any traveler! I think breakfast anywhere for $36 plus tax is ridiculous. However, the coffee was really good (always judge a hotel by this) and the food was really fresh, even though a buffet. Particularly impressed with a brand of yogurt I had never had before. Delish! As a solo female traveler, I would definitely stay here again--not jut for the food but for the location and comfort. Slept like a baby!
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Brandon H wrote a review Jan. 2023
I booked a King that was advertised as 350 sf on the IHG web site. It was ~ 200 sf. The hotel staff was indifferent, which was incredibly disappointing, especially considering I am a Diamond Elite member. I’ll be exploring different hotel options on my next trip to NY city.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from AlexK6632, Public Relations Manager at InterContinental New York Times Square
Responded 3 days ago
Thanks for the review, Brandon. We are disappointed to hear that you were not satisfied with your room. We also regret to hear that you felt our staff could have provided you with better service. We will be reviewing your concerns with our team to improve in these areas moving forward. We hope you will consider giving us another chance in the future, to provide a much better experience. Alex K Social Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our first time here and we will definitely return. Location is perfect for seeing a show. Room was nice, views lovely. Only downside was the lack of a restaurant that had table seating; it has a bar/lounge setup so either hi-tops or sofas! Limited menu but food was good. Would have preferred an actual table set up. Server was very good. They do have a traditional set up for breakfast but we had to leave beforehand.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: We would plan on dining elsewhere as I mentioned the food options are limited. Many restaurants...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from AlexK6632, Public Relations Manager at InterContinental New York Times Square
Responded 3 days ago
Thanks for the amazing review, Jane! It's wonderful you enjoyed your time at InterContinental New York Times Square so much! We're delighted you appreciate our convenient location with its stunning views. We love sharing our breathtaking sights with our guests and your praise lets us know we're succeeding! We look forward to hosting you again soon for another excellent experience! Have a lovely day! Alex K Social Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joseph V wrote a review Jan. 2023
We have stayed at the Intercontinental Hotel four times so far and have enjoyed it every time. Staff are very courteous and kind. What impressed me and Wife last time that we were there was that as we were having breakfast (buffet) one morning a person from the street came in and requested money from us, The Management (restaurant) quickly noticed what happened and removed the person. Manager then came back and apologized for the intrusion and gave us two free tickets for the buffet to use later we. We certainly appreciated that. The hotel is clean and the location is about the best in the City if your interested in any of the theater shows, which we are. Shopping location is also a plus.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from AlexK6632, Public Relations Manager at InterContinental New York Times Square
Responded 2 days ago
Thank you for the continued support, Joseph! We are thrilled to hear that you have enjoyed your stay with us on four separate occasions, and that our team was courteous and kind. We understand that a situation such as the one you experienced can be uncomfortable, and we are glad that we were able to make it up to you by providing two free buffet tickets. We strive to ensure that all of our guests have a pleasant and comfortable experience when staying with us, and we are glad that the location was convenient for you and your wife. We hope that you will consider staying with us again on your next visit to the city. Please do not hesitate to contact us if there is anything that we can do to make your stay even more enjoyable. Thank you again for your kind words and we look forward to welcoming you back in the near future. Alex K Social Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Now this is a nice place. Appears very clean the lobby and restaurant/bar. The rooms are nice and clean very clean smell. Close to most things just off of times square. Doormen, Santiago, Bert, Mike are very pleasant and helpful. The place is upscale, just would have liked the hotel menu to be a little more reasonable in price but this is just minor. Not a deal breaker. You can walk to other placed to eat/drink. The front desk person (not sure of name) she was professional but sharp attitudy a bit. Maybe she was just having a bad day. They make sure that patrons/guests walk about the property and not any un savory characters. No smell of smoke or marijuana on site. Just a clean smell. No fragrance masking to drown out the marijuana smoke. Would stay here again. Impressed, clean place …
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Make sure to really get a view of the city. Not the top of smaller buildings.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from AlexK6632, Public Relations Manager at InterContinental New York Times Square
Responded 4 days ago
Thanks for the nice rating! We're glad to hear that you enjoyed your stay with us. We're happy that you loved our cleanliness, location, and service from Santiago, Bert, and Mile. Regarding your concerns, we will bring those to the attention of our team as we continue to improve for the future. We'd love to share a more positive experience with you next time. Alex K Social Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of the hotel is great. The price is fair but the staff at the check-in/check-out counter are rude. You feel like you inconveniencing them by just being there. They do not greet you but rather make you feel as if you shouldn’t bother them. I had better customer service from the bellmen and housekeepers. Go for the location but don’t expect great service.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from AlexK6632, Public Relations Manager at InterContinental New York Times Square
Responded 4 days ago
Thank you for taking the time to share your feedback. We're disheartened to hear about the challenges you experienced during your time with us. We regret that our team didn't go above and beyond to accommodate your needs or to make you feel valued. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward. We hope to host you again soon so we can demonstrate the high-caliber service we're accustomed to sharing with our guests. Alex K Social Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is a very nice hotel and the location can't be better. A block alway from the Times Square and surrounding of many good restaurants. This is a. place to relax and enjoy. The only point that I will point is that the carpet needs to be replaced, it is not really bad but is not ok.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from AlexK6632, Public Relations Manager at InterContinental New York Times Square
Responded 4 days ago
Thank you for the great rating! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our location, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Alex K Social Media Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$265 - US$481 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental new york times square hotel new york city
LOCATION
United StatesNew YorkNew York CityTimes Square / Midtown West / Hell's Kitchen / Manhattan
NUMBER OF ROOMS
607
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Claim Your ListingInterContinental New York Times Square - UPDATED 2023 Prices, Reviews & Photos (New York City) - Hotel - Tripadvisor
Frequently Asked Questions about InterContinental New York Times Square
Which popular attractions are close to InterContinental New York Times Square?
Nearby attractions include Broadway (0.3 km), Times Square (0.3 km), and Come From Away (0.2 km).
What are some of the property amenities at InterContinental New York Times Square?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at InterContinental New York Times Square?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental New York Times Square?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental New York Times Square?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to InterContinental New York Times Square?
Conveniently located restaurants include Los Tacos No. 1, Frisson Espresso, and Dos Caminos.
Are there opportunities to exercise at InterContinental New York Times Square?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at InterContinental New York Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental New York Times Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental New York Times Square?
The staff speaks multiple languages, including English, Spanish, French, German, Arabic, and Dutch.
Are there any historical sites close to InterContinental New York Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.6 km), World Trade Center Memorial Foundation (5.6 km), and Hamilton Park (2.7 km).