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InterContinental New York Times Square

5,579 reviews
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Traveller (2301)
Room & Suite (1147)
Storyboard
Overview
  • Excellent53%
  • Very good32%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“sky view room”(85 reviews)
“times square”(1,220 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from InterContinental New York Times Square
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Reviews (5,579)Write a Review
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Traveller rating
2,458
1,409
449
164
122
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LanguageEnglish
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2,458
1,409
449
164
122
Show reviews that mention
All reviewssky view roomtimes squareambassador membershake shacktodd english restaurantnew yorkcorner roommini barrain showersubway entrancehigher floorhudson riverhell's kitchenbroadway showslate checkan upgradethe theater district
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21 - 25 of 4,602 reviews
Reviewed 1 week ago via mobile

Centered in the theater district, the hotel offers scenic rooms a pleasant restaurant/bar and a wonderful breakfast. All staff were very helpful and welcoming. Suggestion: book a corner high floor room for the view and add the breakfast package as breakfast alone will be $40+/person...More

3  Thank MonsieurChef
Response from justinrags, Public Relations Manager at InterContinental New York Times SquareResponded 1 week ago

Thanks so much for taking the time to share your positive review with us. We're happy to learn that you were thoroughly impressed by your experience on our property from check-in to departure. We hope to have the pleasure of welcoming you back in the...More

Reviewed 1 week ago

Great location, good sized rooms, nice restaurant/bar and all staff were really helpful & friendly. Wouldn't recommend using fast track check out as we were charged for mini bar items that we did not use. However, this has since been refunded.More

2  Thank katym534
Response from justinrags, Public Relations Manager at InterContinental New York Times SquareResponded 1 week ago

Thanks so much for sharing your positive review with us! We're glad to learn that you were satisfied by our central location and room size, as well as with our dining options and our service standards, but we must apologize about that faulty charge originally...More

Reviewed 1 week ago

This is a really difficult review to write as I have such mixed feelings about the hotel at the moment. The hotel is in an excellent location, it's right on top of the 42nd street subway with excellent transport links to the city & just...More

3  Thank MrsBee911
Response from jkrauthamerICNYTS, Hotel Manager at InterContinental New York Times SquareResponded 1 week ago

Hello MrsBee911, Thank you kindly for taking the time to share such detailed and honest feedback regarding your recent visit with us. It is very valuable as we look to provide the most consistent attentive service yet in 2018. If you'd be able to share...More

Reviewed 1 week ago via mobile

I was here on New Years Eve and also known for the most chaotic day of the year. The check in line was long and the lobby was full of people, I got there at the check in hour and I heard some of the...More

2  Thank DforDan
Response from justinrags, Public Relations Manager at InterContinental New York Times SquareResponded 1 week ago

We thank you for taking the time to share your positive review with us, Dan! We're happy to learn that you were thoroughly impressed during your visit to our property, though we must deeply and sincerely apologize for the hectic check-in experience you described. We...More

Reviewed 1 week ago via mobile

After spending one terrible night at another hotel nearby, it was bliss to get in here. Bedrooms were a high standard and very clean and there is a very pleasant lounge area on the ground floor with a decent bar.More

5  Thank otis512016
Response from justinrags, Public Relations Manager at InterContinental New York Times SquareResponded 1 week ago

Thanks so much for taking the time to share your positive review with us, Otis! While we're sorry to hear about your unpleasant experience at another Midtown hotel, we're elated to learn that we were able to thoroughly please you with our service and make...More

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134567921
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$193 - US$510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in New York City
#60 Business Hotel in New York City
#88 Romantic Hotel in New York City
#126 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$193 - US$510 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in New York City
#60 Business Hotel in New York City
#88 Romantic Hotel in New York City
#126 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2301)
Room & Suite (1147)
Dining (86)
Pool & Beach (2)
Hotel & Grounds (1209)
Bathroom (223)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Samantharhodes85
14 January 2018|
Answer
Response from Kerri-anne O | Reviewed this property |
Our room was a corner suite and there are higher floors at more cost which at Christmas was above my budget. I do not believe there are times square views. They are not very helpful people at this hotel. This is purley my... More
2
Votes
Eskee1
14 January 2018|
AnswerShow all 4 answers
Response from Jonathan K | Reviewed this property |
Yes there is a good supply. Very nice too. Soap, shampoo, shower gel and conditioner. Enjoy your stay.
1
Vote
mollycosgrove
6 January 2018|
AnswerShow all 4 answers
Response from Jonathan K | Reviewed this property |
Definitely me - please have a read of my review.
1
Vote
Room Tips
"Get the upgrade to Sky View Corner. Its worth it!"
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"High is best - Family suite is not great"
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"Don't count on an ugrade."
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"We had a corner room with 2 good size windows."
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