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The James New York

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1,344 Reviews from our TripAdvisor Community

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Showing 1,230: English reviews
Reviewed 9 January 2015

This was our 4th stay at The James and it continues to be fantastic. Super convenient location, nice modern rooms (beds are very comfy), windows properly sealed and soundproofed... All of the staff were really helpful, especially Kenny at the door - he remembered us from previous trips and organised our ride to the airport, even getting our luggage into...

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Helpful?
1Thank Prue C
Gissel B, Manager at The James New York, responded to this review

Dear Prue C, It’s humbling to receive such a kind review. I’m glad you enjoyed some of the best features of The James, including our incredibly comfortable beds and most importantly, our hardworking team members. We look forward to your next visit. But more importantly, thank you for acknowledging Kenny. He’s a huge asset to our team. Regards, Gissel Barriola...

Melbourne, Australia
Reviewed 8 January 2015

Just returned from two weeks in New York, no white christmas as hoped for but sensational weather regardless in a sensational city, thank you NY. Stayed Soho, researched for boutique experience, found The James Hotel. Stayed corner studio first 3 night's north/west facing and not south as requested however, rm 1008 did not disappoint. Exceptional bed, pillows and amenities but...

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Helpful?
1Thank Snugbob
Gissel B, Manager at The James New York, responded to this review

Dear Snugbob, It’s disappointing to hear that you didn’t have a flawless experience. We strive to improve each day so thank you for the candid feedback. We will review your feedback with our team. Juliette, Samara, & Erica are all a great asset to our team so thank you for acknowledging their hard work. I’m also happy you enjoyed the...

Geneva, New York
Reviewed 7 January 2015

Had a wonderful visit to NYC recently. We stayed at The James Hotel because the location was just right to see, shop, and remember. We had a nice clean comfortable room, the hotel had a great vibe and everyone who we interacted with was happy to assist. Much more intimate than a big midtown hotel and it made the weekend...

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Helpful?
Thank Phil W
Gissel B, Manager at The James New York, responded to this review

Dear Phil W, Thanks for taking time to write a review. The James’ prime location is one of my favorite features of the hotel so I’m glad you enjoyed it. Guests avoid the hustle and bustle of Midtown while getting a genuine New York experience in vibrant Soho. We look forward to your next visit. Thank you, Gissel Barriola Guest...

Oslo, Norway
Reviewed 6 January 2015

My daughter recommended the James to me for my first visit in New York. I happily accepted her recommendation, as it’s next to impossible to choose from all the hotels in NY if you do not know the city, and I did not regret it a second! The James New York is what I guess is called a Designer Hotel,...

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Helpful?
Thank Torger D
Gissel B, Manager at The James New York, responded to this review

Dear Torger D D, Thanks for the rave review. It seems like you got a full authentic James experience. We pride ourselves on our attention to detail and genuine approach to guest service. But more importantly, I’m most proud of our team for leaving you feeling welcome. We strive to provide genuine unobtrusive guest service.. We hope you return soon....

London, England, United Kingdom
Reviewed 6 January 2015

We spent 6 nights at The James in a Corner King Studio facing the South of New York. The room was beautiful with massive windows which had a great view both sun rise and sun set. Jimmy Roof top bar on the top floor (think it was the 17th) had an outside area with an outdoor pool which also had...

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Helpful?
Thank Edward D
Gissel B, Manager at The James New York, responded to this review

Dear Edward D, Thanks for taking time to write a review. We appreciate the feedback. Your feedback will be reviewed with our team. JIMMY rooftop bar is a great neighborhood spot. All in all, I’m happy you enjoyed your visit to Soho. We hope you return soon. Thank you for taking time to share your thoughts. Sincerely, Gissel Barriola Guest...

Oslo, Norway
Reviewed 5 January 2015

Very nice hotel room with a fantastisk bed (we slept so well!!) and a nice bathroom with a big shower. Great location with walking distance to shopping areas, restaurants and bars! We will definitely stay here again!

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Thank Trinejenta
Gissel B, Manager at The James New York, responded to this review

Dear Trinejenta, We really appreciate you taking time to share feedback about your stay. I’m glad you had a great time. You pointed to some of our most unique features, including the large shower in our guestrooms, and our convenient location. Thanks for choosing The James for your visit to Soho. We look forward to your next visit. Regards, Gissel...

Martha's Vineyard, Massachusetts
Reviewed 2 January 2015

Room was shabby, soiled rug, curtain, peeling paint, etc. Staff was very nice and did their best but condition of room was sad. TV had terrible reception..didn't realize till 11 at night when trying to watch the ball drop in Times Square. None of this would matter if the cost of room wasn't 700 dollars. For this price I would...

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1Thank AandE888
Gissel B, Manager at The James New York, responded to this review

Dear AandE888, It’s disappointing to hear that you didn’t have a flawless experience. We strive to improve each day so thank you for the candid feedback. We will review your feedback with our team. On a bright note, if you’re willing to give us a second chance. Feel free to reach out to me directly so I can personally oversee...

Reviewed 2 January 2015

Stayed for two nights in a corner king studio with my girlfriend and we both absolutely loved The James. It's a beautifully decorated hotel with phenomenal service and our room was top class. Make sure to check out the views from the roof! Highly recommend.

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Thank Nraw
Gissel B, Manager at The James New York, responded to this review

Dear Nraw, It’s great to hear that you and your girlfriend enjoyed your visit. Thanks for such a kind review. I’m glad you were able to experience the amenities we offer, especially the view from JIMMY our rooftop bar. Hopefully you’ll return very soon. Until your next visit. Sincerely, Gissel Barriola Guest Services Manager

Waltham, Massachusetts, United States
Reviewed 1 January 2015

We looked at quite a few options around SOHO and settled on The James for our 3-day family excursion to SOHO. Our choice turned out to be a great one on all fronts -- service, rooms, location, and comfort. The James is perfectly located for our food & shopping-focused itinerary. We were able to walk to most of our target...

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Helpful?
Thank Todd C
Gissel B, Manager at The James New York, responded to this review

Dear Todd C, It’s humbling to receive such a kind review. Thank you for choosing us for your visit to Soho. I’m glad you enjoyed some of the best features of The James, including our location and our rooftop JIMMY, and most importantly, our hardworking team members. I’m glad they left you with a positive impression. We look forward to...

London, United Kingdom
Reviewed 30 December 2014 via mobile

I stayed here for business a couple of years ago and really enjoyed it so I returned with my wife for a weekend away. The big difference was, whereas the room was fine when I was alone,as a couple it felt somewhat small. Not uncomfortably so but a little bit more size would have made the stay virtually perfect. It's...

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Helpful?
Thank Peter T
Gissel B, Manager at The James New York, responded to this review

Dear Peter T, We really appreciate you taking time to share feedback about your stay. We apologize that you found our room small, during your next stay may I suggest one of our corner king rooms which are much more spacious. I’m most proud of our team for leaving you feeling welcome. We’re also happy you enjoyed our prime location...

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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Anchoring Soho's southwest corner, The James New York is an ideally situated, warmly modern, residential styled luxury hotel that delivers an artful blend of exquisitely hand-crafted design, intuitive service and personalized comfort. Unique features include all-glass Sky Lobby, rooftop deck and pool with river-to-river Manhattan views. The lush Urban Garden is an outdoor escape, offering seasonal entertainment, cultural events and fine cuisine. With activities including Tribeca Film Festival screenings, yoga, spa services, croquet and more, the Urban Garden is a hub for creative communities to gather and interact. Guests are invited to dine at David Burke Kitchen which offers wholesome and hearty modern American food, locally sourced and presented in the creative and whimsical style that is Burke's trademark. Enjoy cocktails at JIMMY, our rooftop bar which boasts a sexy social atmosphere, with an enclosed bar and lounge set against 360-degree views of the Manhattan skyline. ... more   less 

Additional Information about The James New York

Address: 27 Grand St., New York City, NY 10013-1618
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: $479 - $870 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James New York 4.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
The James New York Hotel New York City
Hotel Style:
#46 Business Hotel in New York City
#111 Luxury Hotel in New York City
#112 Family Hotel in New York City
#140 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The James New York staff and other travellers.
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Questions? Get answers from The James New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suite was lovely. Beds are great. Do not shy away because of talk about glass bathroom. I believe it was mentioned on Fodors. There is a beautiful screen that comes down with the touch of a button, but while open it adds tons of "footage" to he room. Ingenious.”
NJbeachgirl62, 17 Apr 2017 | Read review
“I would recommend a corner suite for the best views.”
Staylee, 27 Feb 2017 | Read review
“We stayed on the 15th Floor. It was great.”
CulebraFan, 14 Feb 2017 | Read review
“Choose a corner studio for amazing views of Financial District!”
Toffael, 4 Feb 2017 | Read review
“Rooms facing Varick/Broadway are noisy.”
bradyecampbell, 24 Jan 2017 | Read review
5 of 5