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The James New York

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The James New York
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1,329 Reviews from our TripAdvisor Community

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Showing 1,218: English reviews
Milan, Italy
Reviewed 5 November 2014

A primo impatto potrebbe sembrare un po' strano, a causa dell'entrata un po' vuota e non molto accogliente. In effetti però la lobby è situata al primo piano ed è molto carina. Le camere sono ok, pulite, arredamento gradevole. L'unica cosa che suggerisco è di NON prenotare la camera ad angolo, perchè all'interno vi è un pilastro con dei tubi...

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Helpful?
Thank sarabjane
Gissel B, Manager at The James New York, responded to this review

Dear Sarabjane, Thanks for taking time to share your James experience. Your loyalty and recommendation means a lot to us. I’m also happy you enjoyed the environmentally-thoughtful details of The James, including the gym. We apologize that you found the pillar in the room inconvenient, during your next stay may I suggest one of our apartment suites and corner king...

New York City, New York
Reviewed 3 November 2014

Some friends of mine were in town recently and we all stayed at The James in Soho - what a great property! Great lobby and super fun bars/dining right there in the hotel (although venturing out in that area is definitely a must!) Morgan Cohen at the Concierge desk recommended us a fantastic brunch AND the perfect lounge for all...

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Helpful?
1Thank FireFly2727
Gissel B, Manager at The James New York, responded to this review

Dear Firefly2727, Thanks for the rave review. It seems like you got a full authentic James experience. We pride ourselves on our attention to detail and genuine approach to guest service. But more importantly, thank you for acknowledging Morgan. She’s a huge asset to our team. Hopefully you can return when the Urban Garden and rooftop plunge pool are open...

Newfoundland
Reviewed 2 November 2014

We spent a Saturday night in NYC and this was recommended by our daughter who lives in the area. Friendly greeting, easy check in and out and a great location. We loved our room! compact but very comfortable and warm. Well laid out bathroom, nice towels and a great shower. The lobby level was a nice place to read the...

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Helpful?
Thank NewYorkGuy_35
Gissel B, Manager at The James New York, responded to this review

Dear New York Guy_35, It’s humbling to receive such a kind review. Thank you for choosing us for your visit to Soho. I’m glad you enjoyed some of the best features of The James, including our complimentary treats served The James Club Sky Lobby, Whether through the wine or scones, it allows us to showcase local vendors. I’m glad our...

New York
Reviewed 2 November 2014

Stayed here with my wife as part of. Virgin Holidays package. Lovely hotel well- located for getting around NYC with a subway station a minute away. Lovely room with great bathroom and skyline views. Staff was amazing: genuinely friendly and interested and very helpful. Lovely touches like pastries, wine and cheese etc available at different times of the day. Jimmy's...

Review collected in partnership with this hotel
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Helpful?
Thank Twohappyhours
Gissel B, Manager at The James New York, responded to this review

Dear Twohappyhours, It’s great to hear that you and your wife enjoyed your visit. Thanks for such a kind review. I’m glad you were able to experience the amenities we offer, JIMMY our rooftop and David Burke Kitchen. Whether through the wine or scones, it allows us to showcase local vendors. Hopefully you’ll return very soon. Until your next visit....

Dubai, United Arab Emirates
Reviewed 1 November 2014

I've enjoyed my stay at the James New York although it was a short one, rooms were spotless, staff were very friendly and willing to help and the overall stay was relaxing and comfortable. The location is perfect for us, as we didn't want to be within Timesquare but it was only 30 minutes walk away. Amenities, triple-filtered water and...

Review collected in partnership with this hotel
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Helpful?
1Thank Yasa_Tahir
Gissel B, Manager at The James New York, responded to this review

Dear Yasa_Tahir, Thanks for taking time to write a review. The James’ prime location is one of my favorite features of the hotel so I’m glad you enjoyed it. Guests avoid the hustle and bustle of Midtown while getting a genuine New York experience in vibrant Soho. We look forward to your next visit. Thank you, Gissel Barriola Guest Services...

Manchester, United Kingdom
Reviewed 27 October 2014

We didn't stay at this hotel, but we visited the roof top bar for a drink and to take in the amazing views. It was late afternoon and the skyline looked awesome, but clearly everyone had the same idea and the bar was bursting with people trying to be served! To give management the benefit of the doubt... Maybe they...

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Helpful?
1Thank Anna L
Gissel B, Manager at The James New York, responded to this review

Dear Anna L, Every piece of guest feedback is valuable to us, therefore, thank you for taking time to share your thoughts. It is unfortunate that you encountered the series of issues you described. We will inform our rooftop team in order to continue to improve. I'm disappointed to hear that our staff wasn’t attentive; this is definitely not typical...

West Islip, New York
Reviewed 26 October 2014

The James is a hip, sleek Soho hotel with nice amenities and penthouse has an awesome birds-eye of the Freedom Tower. Staff was very friendly and accommodating. Rooms are sparsely decorated and very small but adequate.

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Helpful?
1Thank Followthesun01
Gissel B, Manager at The James New York, responded to this review

Dear Followthesun01, We really appreciate you taking time to share feedback about your stay. I’m glad you had a great time. You pointed to some of our most unique features, including the loft-inspired guestrooms, and our daily complimentary amenities in The Sky Lobby. Thanks for choosing The James for your visit to Soho. Warm regards, Gissel Barriola Guest Services Manager

London, United Kingdom
Reviewed 25 October 2014

Everything is very good. The room and views, the location, the staff. I got it on a package and thought for the location and boutique feel it was worth much more than I'd paid. Will definitely go back. Love NY and love the Soho area. Fabulous shops and restaurants are on the door step and it feels so much better...

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Helpful?
2Thank ladyfromwestlondon
Gissel B, Manager at The James New York, responded to this review

Dear Ladyfromwestlondon, Thanks for taking time to write a review. The James’ prime location is one of my favorite features of the hotel so I’m glad you enjoyed it. Our location in the pocket of Tribeca and Soho make this a prime location to shop, dine & explore. We hope you return very soon. Thanks again. Cheers, Gissel Barriola Guest...

New York
Reviewed 21 October 2014

Great location and service. Have no complaints whatsoever. First time on this hotel but definetly not the last! Next time we are in Soho, we will stay at the James. Try the bar at the top, it has a great view

Review collected in partnership with this hotel
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Helpful?
1Thank 725perl
Gissel B, Manager at The James New York, responded to this review

Dear 725PERL, Thanks for taking time to share your James experience. Your loyalty and recommendation means a lot to us. I’m also happy you enjoyed the atmosphere at our rooftop bar. We hope you return very soon. Thanks again! Warm Regards, Gissel Barriola Guest Services Manager

New York
Reviewed 20 October 2014

Cannot beat this location. Staff is absolutely the best ever!! Don't let outward appearance deceive. Inside it is warm and friendly! To a person, the staff went out of their way to be helpful and accommodating!

Review collected in partnership with this hotel
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Helpful?
Thank Ms. Kim S
Gissel B, Manager at The James New York, responded to this review

Dear Ms. Kim S, Thank you for acknowledging our team’s hard work. They’re truly our greatest asset and it’s great when guests take notice of our approach to guest services, genuine and unobtrusive. Our location in the pocket of Tribeca and Soho make this a prime location to shop, dine & explore. We hope you return very soon. Thanks again....

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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Anchoring Soho's southwest corner, The James New York is an ideally situated, warmly modern, residential styled luxury hotel that delivers an artful blend of exquisitely hand-crafted design, intuitive service and personalized comfort. Unique features include all-glass Sky Lobby, rooftop deck and pool with river-to-river Manhattan views. The lush Urban Garden is an outdoor escape, offering seasonal entertainment, cultural events and fine cuisine. With activities including Tribeca Film Festival screenings, yoga, spa services, croquet and more, the Urban Garden is a hub for creative communities to gather and interact. Guests are invited to dine at David Burke Kitchen which offers wholesome and hearty modern American food, locally sourced and presented in the creative and whimsical style that is Burke's trademark. Enjoy cocktails at JIMMY, our rooftop bar which boasts a sexy social atmosphere, with an enclosed bar and lounge set against 360-degree views of the Manhattan skyline. ... more   less 

Additional Information about The James New York

Address: 27 Grand St., New York City, NY 10013-1618
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: $409 - $803 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James New York 4.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
The James New York Hotel New York City
Hotel Style:
#46 Business Hotel in New York City
#113 Family Hotel in New York City
#114 Luxury Hotel in New York City
#141 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The James New York staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 15th Floor. It was great.”
 of 5 bubbles CulebraFan, 14 Feb 2017 | Read review
“Choose a corner studio for amazing views of Financial District!”
 of 5 bubbles Toffael, 4 Feb 2017 | Read review
“Rooms facing Varick/Broadway are noisy.”
 of 5 bubbles bradyecampbell, 24 Jan 2017 | Read review
“its a pretty slim building, so I would ask for a room away from the elevator, but I think all the rooms have a great view.”
 of 5 bubbles WhyVonneM, 20 Jan 2017 | Read review
“14th floor had no street noise.”
 of 5 bubbles lauderdalelocal2013, 17 Jan 2017 | Read review
5 of 5