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    Element New York Times Square West

    311 West 39th Street, Between 8th and 9th, New York City, NY 10018-1401
    (212) 643-0770
    Hotel website
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    Nov 5 Nov 6
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    US$159US$221
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    Traveller (1894)
    Room & Suite (887)
    Dining (65)
    Overview
    • Excellent37%
    • Very good43%
    • Average12%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “free breakfast” (202 reviews)
    “times square” (501 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Element New York Times Square West
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    Write a Review
    Reviews (4,167)
    There are newer reviews for Element New York Times Square West
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    11 - 15 of 2,582 reviews

    Reviewed 2 weeks ago via mobile

    So I chose this place because it was cheaper than the other NYC hotels...I should have first check my Tripadvisor for other people's experiences, most were spot on. I have mixed feelings about this place...There are 40 floors with only 2 working elevators! When we...More

    Thank Michele O
    Response from Tim Y, General Manager at Element New York Times Square WestResponded 2 weeks ago

    Hello and thank you for your feedback about your recent stay with us. We apologize for the elevator waits you experienced, and recently completed an elevator upgrade to help overall elevator efficiency. Our elevators do get very busy during high demand periods, and are equipped...More

    Reviewed 2 weeks ago

    This was an exceptional hotel for me. The room was very nice, with a marvelous king sized bed. It had a kitchenette with a refrigerator, 2 burner cooktop, microwave and dishwasher. There were pots and plans, plates and silver. I didn't cook, but will next...More

    Thank StevenLaVigne
    Response from Tim Y, General Manager at Element New York Times Square WestResponded 2 weeks ago

    Hello and thank you for your very positive feedback about your experience as our guest. We are delighted that you enjoyed your time with us, and look forward to your next stay. Safe travels!

    Reviewed 2 weeks ago

    First day was terrible because of elevator. There are 3 elevators but there are 40 floors. One of the elevators was not working. We waited more than 30 minutes to go to Breakfast level. Breakfast area is small but you can take items to your...More

    Thank Yusuozt
    Reviewed 2 weeks ago

    If you are looking for classic Starwood quality, this hotel may disappoint. The room was nice, the bed comfortable, and handy for a longer stay with cooking and dishwasher facilities. The worst bit was the elevators. Allow an extra 10 mins to get up and...More

    Thank Robert H
    Response from Tim Y, General Manager at Element New York Times Square WestResponded 2 weeks ago

    Hello and thank you for your feedback about you recent stay with us. We are pleased that you liked your accommodations during your stay; however, we sincerely apologize for the guestroom linen and service issues you noted. Our breakfast service does get busy during rush...More

    Reviewed 2 weeks ago

    This hotel is close to Times Square but not in a good neighborhood. The windows did not close well, so it was a bit chilly during the night when I tried to sleep. Also the quality of the amenities, especially the soap was not satisfactory....More

    Thank geworfen
    Response from Tim Y, General Manager at Element New York Times Square WestResponded 2 weeks ago

    Hello and thank you for your feedback regarding your recent stay. We are sorry for not providing a better overall experience to you as our guest, but we appreciate your comments nonetheless. We hope to have the opportunity to be of service in the future...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Pool
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    Details
    • Price range
    • US$149 - US$467 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #46 Green Hotel in New York City
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 411
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Orbitz, Agoda, Travelocity, Hotels.com, Hotwire, Cancelon, TripOnline SA, getaroom.com and Evoline ltd so you can book your Element New York Times Square West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Hell's Kitchen
    • Also Known As
    • Element New York Times Square West Hotel New York City
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    Traveller (1894)
    Room & Suite (887)
    Dining (65)
    Pool & Beach (5)
    Hotel & Grounds (981)
    Bathroom (152)
    Family and Play Areas (9)
    Business Centre & Event Rooms (7)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Elizabeth_ATL
    25 September 2017|
    AnswerShow all 5 answers
    Response from TravelAsYouGo | Reviewed this property |
    It's extremely limited. Bananas, apples, cereal, and bagels. They have juice and coffee. This is a lot for a NYC hotel but not a lot as far as variety. It's extremely busy also. After my first morning, I chose to pick up... More
    1
    Vote
    Mgbjjkjj
    23 September 2017|
    AnswerShow all 6 answers
    Response from RainEsplen | Reviewed this property |
    I was there in June.....yes, the elevators are slow...but not a major issue....sometimes you suck up the little things :)
    1
    Vote
    lovetoescape72
    22 September 2017|
    AnswerShow all 2 answers
    Response from Albert S | Reviewed this property |
    There's a few ways A) there's buses to the city 42 bf st then you train or cab it to hotel B) you can take the train from airport to penn station and it's very easy to walk or bus to hotel
    1
    Vote
    Room Tips
    "Best views to rear"
    Read review
    "Upper floors facing 39th street for best views."
    Read review
    "Try a different hotel not this one"
    Read review
    "The picture of the studio king does not accurately portray the room. It is very small and the fridge and..."
    Read review
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