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Element New York Times Square West

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Element New York Times Square West
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3,814 Reviews from our TripAdvisor Community

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Showing 2,426: English reviews
Reviewed 6 May 2014 via mobile

Can't go wrong with location, just perfect. Great value for money clean rooms spacious Everything you need Breakfast not the best but included in price and something to put you on Happy hour mon thru Thursday Beer wine and soft drinks Added bonus Would definitely stay here again and would recommend Free wifi in hotel and fast enough

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Thank Zee2013
Winnipeg, Canada
Reviewed 5 May 2014

My partner and I stayed four nights at this hotel and it was a great choice. The rooms were clean and very modern. A very nice and highly spacious bathroom (fantastic shower). Very comfortable bed. It was perfect for our trip. It is about a three minute walk from Times Square. We didn't really hang out in Times Square as...

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Thank Kelsey H
New York
Reviewed 5 May 2014

Review collected in partnership with Easytobook.com
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Thank Alexandre R
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Phoenix, Arizona
Reviewed 4 May 2014

This hotel is clean and the rooms have been well maintained. Looks like it was just renovated. Kind of tiny rooms but hey it is New York City! The location is amazing. You are basically in the times square area. We were able to take the subway to get around and when we took cabs we never spent more than...

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2Thank ParagShah4
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear ParagShah4, Thank you, thank you, thank you! We're thrilled you enjoyed our central location and free daily breakfast. We look forward to hosting you and your family again in the future.

Reviewed 1 May 2014

The rooms are newly renovated and quite nice with small kitchenettes. Staff was pleasant although not particularity helpful. We are fairly loyal to Starwood properties, having been Platinum for years. So we thought we would stay here, great location and reasonably priced. The real problem is the elevators. It was a nightmare getting up and down. And the staff close...

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Thank Mccardinalphoto
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear Mccardinalphoto, Thank you for your continued loyalty to the Starwood family. We're happy to hear you enjoyed your guest room and our central location. We are aware of the challenges with the elevators. We are an extremely busy Times Square hotel and during peak hours, there is a short wait for elevators. For future stays, please reach out to...

Bas-Vegas
Reviewed 30 April 2014 via mobile

We stayed for 4 nights, being my first NYC experience I can only say that this hotel really played a big part in how briallaint the weekend was. The location was perfect, 5 mins from tines square, a small walk from the subway and bus terminal and a nice view of Western Midtown / the Hudson from the top floor....

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Thank upsidedan
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear upsidedan, We're so glad you had a great stay and enjoyed our Heavenly beds in our guest rooms, hotel amenities, convenient location, and friendly staff. We look forward to welcoming you back in the near future.

Pickering, Canada
Reviewed 27 April 2014

Stayed here for 3 nights for the Easter long weekend. Overall it was a really nice hotel in a very convenient location. It's located a block away from the 42nd St station (A-C-E trains) for those who are willing to take the subway system. These trains all head to Lower Manhattan (E train will bring you to the World Trade...

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2Thank Ryan8437
Milan, Italy
Reviewed 27 April 2014

The hotel is in an optimal position close to times square (2 minutes by foot). We stayed for honeymoon and suggest for any kind of travel. The position is optimal also to reach by foot a lot of great restaurants. Breakfast is great, choice of sandwiches, lot of fruit. The brakfast room could be a little crowded but the room...

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2Thank FabrizioP82
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear FabrizioP82, Happy honeymoon. We're ecstatic that you had a great time with us in the Big Apple. We hope to be able to host you again should your future travels bring you back to NYC. Enjoy married life!

Hendersonville, North Carolina
Reviewed 24 April 2014

Stayed here for Easter 2014. A very handy location and a very clean hotel. Every room has a small kitchen area which is useful whether eating in or not. The bathroom was roomy and new, with a very large shower and plenty of space. Breakfast time gets very congested due to the lack of space and amount of people given...

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1Thank Shelley B
London, United Kingdom
Reviewed 24 April 2014 via mobile

I am sitting in the reception after checking out. What a lovely hotel it's not luxury but just what you need for a short break to NYC. Great room, friendly helpful staff located near port authority & subways & walking distance for times sq & broadway. The rooms are very clean and having the kitchen and other items is a...

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Thank scampion74
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear scampion74, Thank you for taking the time to write a review about your recent visit to NYC. We're thrilled you enjoyed our comfortable rooms, friendly staff, convenient location, and free daily breakfast. We look forward to your return the next time you're in the Big Apple!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Element New York times square west is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our hotel has 2 meeting rooms, complimentary breakfast, free wifi, and a fitness center. ... more   less 

Additional Information about Element New York Times Square West

Address: 311 West 39th Street, Between 8th and 9th, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $208 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Element New York Times Square West 3.5*
Number of rooms: 411
Reservation Options:
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Also Known As:
Element New York Times Square West Hotel New York City
Hotel Style:
#39 Green Hotel in New York City
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a lower floor - and walk down the stairs if you can rather than wait for those lifts.”
 of 5 bubbles sfdann, 27 Feb 2017 | Read review
“Don't Get a room on the west of the building (if you are facing it), These rooms are SMALL”
 of 5 bubbles jerrellu, 3 Feb 2017 | Read review
“Lower floors are better as elevators can't keep up.”
 of 5 bubbles smumba, 27 Jan 2017 | Read review
“pay a bit extra for a room with a view! One night it snowed and seeing the rooftops of New York covered in snow was quite charming.”
 of 5 bubbles av0ka, 23 Jan 2017 | Read review
“Quieter at rear.”
 of 5 bubbles EdinburghSky, 18 Jan 2017 | Read review
5 of 5