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04/06/2017 05/06/2017
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    Element New York Times Square West

    311 West 39th Street, Between 8th and 9th, New York City, NY 10018-1401
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$246
          US$119
          US$246
          US$119
          US$246
          US$119
          Traveller (1787)
          Room & Suite (855)
          Dining (61)
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          Overview
          • Excellent38%
          • Very good41%
          • Average12%
          • Poor4%
          • Terrible3%
          Travellers talk about
          “free breakfast” (218 reviews)
          “times square” (496 reviews)
          Free Wifi
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Suites
          Fitness centre
          Kitchenette
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Rooftop Terrace
          Self-Serve Laundry
          3.5 Star Hotel
          All hotel details
          Offers from Element New York Times Square West
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          Write a Review
          Reviews (3,934)
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          21 - 25 of 3,934 reviews

          Reviewed 3 weeks ago

          this well located hotel is very busy. we where there with the family. we had a 2 bed room with small kitchen. our room was on the 2nd floor. pro: easy to enter and leave during busy times. others have to wait always long for...More

          3  Thank beverin2016
          Response from Tim Y, General Manager at Element New York Times Square West

          Thank you for providing your feedback about your experience as our guest. We are pleased that you liked our guestrooms and WiFi. I apologize for the unsuccessful room change, but will share your positive service acknowledgement with James. Safe travels!

          Reviewed 4 weeks ago

          So I was very lucky to have this room booked on points. As such when we arrived my friend and I decided to pay for an upgrade which was $50 per night. The staff at the desk were lovely and very helpful at this time,...More

          1  Thank cornmeadow
          Response from Tim Y, General Manager at Element New York Times Square West

          Hello and thank you for your feedback about your stay. I sincerely apologize for the incident that you mentioned, and will certainly ensure that the matter is reviewed and addressed. Guest safety is of the utmost importance, and I am confident that this is and...More

          Reviewed 4 weeks ago

          This hotel is very no frills, but fulfilled the need for my boyfriend and I to have a place to stay at over the weekend. NYC does have its limitations with space, so for a hotel in an old looking building, I think this hotel...More

          1  Thank Leslie J
          Response from Tim Y, General Manager at Element New York Times Square West

          Hello and thank you for your feedback about the hotel. We are pleased that you liked our service, kitchenettes, and showers, but will certainly take note of the decor and housekeeping service issues you mentioned. We pride ourselves on providing clean and comfortable accommodations, and...More

          Reviewed 4 weeks ago

          I am a Starwood member so I try to stay in their hotels as much as possible. I could not believe this place. The elevators are a disaster. The hotel has 39 floors and the wait to get either up or down is eternal. Additionally,...More

          Thank JacksonHoleSkiier
          Response from Tim Y, General Manager at Element New York Times Square West

          Hello and thank you for your feedback about your stay. I sincerely apologize for the elevator and apparent condition issues you noted, especially as an SPG member. Please contact me directly at gm@elementtimessquare.com so that I can be of assistance. Thanks again.

          Reviewed 4 weeks ago via mobile

          I quite liked this hotel, mostly for its location. There are lots of restaurants & delis nearby, an Irish pub next door. The rooms have a medium sized fridge, microwave, sink & dishwasher. Breakfast is very average. The only compliant I have is the situation...More

          Thank JudithGC
          Response from Tim Y, General Manager at Element New York Times Square West

          Hello and thank you for your feedback about your recent stay. Our elevators do get busy during heavy demand periods, and are equipped with weight sensors to avoid stops when they are already full. We are delighted that you found our staff to be very...More

          Staybridge Suites Times Square - New York City
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          2,282 reviews
          #61 of 467 hotels in New York City
           
          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Pool
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Self-Serve Laundry
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Microwave
          • Things to do
          • Fitness Centre with Gym / Workout Room
          • Pool
          Details
          • Price range
          • US$179 - US$443 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #40 Green Hotel in New York City
          • Room types
          • Kitchenette ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 411
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Hotels.com, Priceline, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelsClick and HotelQuickly so you can book your Element New York Times Square West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • New York >
          • New York City >
          • Midtown / Hell's Kitchen
          • Also Known As
          • Element New York Times Square West Hotel New York City
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          Traveller (1787)
          Room & Suite (855)
          Dining (61)
          Pool & Beach (4)
          Hotel & Grounds (908)
          Bathroom (145)
          Family and Play Areas (7)
          Business Centre & Event Rooms (6)
          Nearby
          Midtown
          This is the iconic New York that so many visitors
          imagine before they visit—spectacular skyscrapers like
          the Chrysler Building and Empire State Building,
          iconic public buildings like Grand Central Terminal
          and the New York Public Library, and the non-stop
          hustle and bustle of the city streets. Fifth Avenue is
          a shopper's heaven where you can find every kind of
          store imaginable, with fashion brands ranging from the
          ...More
          Four Points by Sheraton Midtown - Times Square
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          .07 km away
           
          Distrikt Hotel New York City Times Square
          4,924 reviews
          .14 km away
           
          Staybridge Suites Times Square - New York City
          5,507 reviews
          .12 km away
           
          Comfort Inn Times Square South
          1,107 reviews
          .04 km away
           
          Nearby Restaurants
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          Heartland Brewery in the Port Authority
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          .10 km away
          Dean & DeLuca Cafe
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          .09 km away
          Nearby Attractions
          Seventh Avenue
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          .20 km away
          Broadway Up Close Walking Tours
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          On Location Tours
          2,434 reviews
          .17 km away
          The Ride
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          .12 km away
          Questions & AnswersAsk a question
          panda67
          Will the hotel look after luggage after check out ?
          22 May 2017|
          Answer Show all 9 answers
          Response from Essexbird15 | Reviewed this property |
          Yes they have a room no problem. Have fun in NYC
          1
          Vote
          fionacharaf
          Hi can you see the 4th July fireworks from this hotel?is there a root top terrace?
          16 May 2017|
          Answer Show all 4 answers
          Response from Carole L | Reviewed this property |
          I visited mid Winter and didn't see roof terrace, but the hotel is above the surrounding buildings x
          0
          Votes
          FernandoCg
          Hi, can anyone share the bed's quality with me, because I really can't have a deep sleep in the soft bed, thanks in advance
          14 May 2017|
          Answer Show all 6 answers
          Response from rainerstaub | Reviewed this property |
          the beds are good thiugh not really hard. but ask when you book. i m sure the starwood group knows what you need and i m sure the hotel has an alternative in case the bed is too soft for you. try first the existing one and... More
          1
          Vote
          Google Translation
          Room Tips
          "The bigger the better, ask for King suite"
          Read review
          "We booked a wheelchair accessible room in hopes that it would be a bigger suite - and we were right!"
          Read review
          "Weigh elevator wait times vs. Port Authority traffic noise."
          Read review
          "we had a end room 2807 and it had a nice view"
          Read review
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