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DoubleTree by Hilton Hotel New York City - Financial District

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DoubleTree by Hilton Hotel New York City - Financial District
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2,204 Reviews from our TripAdvisor Community

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Start your review of DoubleTree by Hilton Hotel New York City - Financial District
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Reviewed yesterday NEW

We booked a king room thru Expedia and got a great price (4 nights, 2 round trip tickets on JetBlue from SFO for about $950). Check in was fine, but our keys didn't work in our door. They sent someone up quickly and got that fixed. The room is small, but that's fine...I don't mind small. Unfortunately, they've not done...

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Helpful?
Thank Teri K
Chesapeake, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 30 October 2016

Clean, very friendly and helpful front desk and valet staff. Stored bags and arranged transportation for us to train station and LaGuardia. Great service. Room was very nice and spacious (as it relates to NYC). Very convenient to our needed conference location, so a great place overall. 10 minute walk to Freedom Tower/9-11 Memorial. Nice hotel. Would definitely stay there...

Review collected in partnership with DoubleTree by Hilton
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Thank 243annettek
About Hotel's Favourite Review
ManagerX1, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thank you for the wonderful review of your stay at the DoubleTree by Hilton New York City - Financial District. We are thrilled to read that you loved our courteous associates, convenient location which was perfect for your needs, as well as your spacious room. Thanks again for being our guest, we look forward to your return visit on your...

Reviewed 5 days ago NEW

Solid stay, clean facilities. I enjoyed. Greeted with a cookie upon arrival (Always appreciated). Little more quiet which I enjoyed at night as Wall Street closes down. Quick access to the uptown MTA trains. Staff very friendly and intuitive.

Review collected in partnership with DoubleTree by Hilton
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Thank Matt R
00gc, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Matt, thank you for letting others know about your enjoyable stay at DoubleTree by Hilton New York City - Financial District. It is wonderful to know you appreciated our clean facilities and enjoyed the convenience of our location. We loved knowing we met your expectations and hope you will stay with us again in the future! Martin Owens Front Office...

Columbus, Ga, United States
Reviewed 6 days ago NEW

This is a great place to stay for business. It is an easy walk to Wall Street or any location in the Financial District. There are lots of great places to eat near the hotel - most within walking distance. The hotel staff are great. The rooms are comfortable and clean! Overall, it was an excellent experience! Highly recommend this...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Patsy P
00gc, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Patsy, thank you for choosing the DoubleTree by Hilton New York City - Financial District for your recent business trip. We are glad you loved our location in the heart of the Financial District and appreciate your nice comments about our clean, comfortable rooms. Thank you for sharing your wonderful experience online. We look forward to your return visit on...

New Jersey, United States
Reviewed 1 week ago via mobile

Let's start with the pros. - great staff, very friendly and good service - bed is comfortable - good for short 1 or 2 nights Cons: - the hotel has 44 floors and there's only 3 tiny, slow elevators. It's not worth having a room on the high floor cuz it will take forever to get up and down. -...

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Helpful?
Thank Rang99
00gc, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thank you for sharing your feedback. It's good to know you enjoyed your overall stay and were impressed with the service provided by our staff. However, I am sorry we missed meeting some of your expectations and apologize if you had any inconvenience. We appreciate your comments and have started working with our staff to improve customer service. We hope...

Moscow, Russia
Reviewed 1 week ago

It was very cold in the room (less than 20 degrees Celcius), but I thought that in general the hotel was ok. But in the end there was an unpleasant incident. I booked a taxi at the reception to drive me to the JFK airport. The taxi was in time however it turned out to be an illegal taxi! There...

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Helpful?
Thank Mona_Elizaveta
00gc, Front Office Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Thank you for choosing to stay at our hotel. I apologize for the unpleasant incident with your taxi service. I will investigate this incident and take the necessary action based on our findings. Thank you for bringing this incident to our attention, and we are sorry for the inconveniences you were put through during your stay. We hope that you...

Redditch, United Kingdom
Reviewed 1 week ago via mobile

Room was ok size, staff were quite helpful - we asked to move rooms as we were too high and I felt sick and they accommodated us very well. The guys on the door are very friendly and always are able to help. Rooms are cleaned to a good standard. The only downside was the restaurant - the breakfast only...

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Helpful?
Thank amyeacock94
00gc, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

We are pleased to know you enjoyed your overall stay and also liked our courteous and helpful staff. However, I am sorry for your unpleasant experience at our on-site restaurant and for the problems you encountered with our elevators. Our elevator speed is established by local code, and we cannot change it. We are grateful for your feedback and hope...

North Yorkshire, United Kingdom
Reviewed 1 week ago

This hotel is clean, tidy and all the staff we spoke to were helpful. It's easy to find and well connected to the subway system where you can take a subway train to JFK Airport with little fuss. The hotel is tall and skinny - no surprise for NYC. We stayed on the 36th floor and had a good sized...

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Helpful?
Thank Chris T
00gc, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Chris, thank you for sharing your feedback about DoubleTree by Hilton New York City - Financial District with future travelers. We are happy you were impressed with your room, our friendly staff and with the convenience of being close to so many points of interest. We also appreciate your observation for our elevators and regret the inconvenience caused. We look...

Reviewed 1 week ago via mobile

The hotel was well staffed and welcoming . room was dark and dingy but had necessity in. Had a problem with hot water which was resolved by maintenance within in 1/2 hour . Location was good next to subway. Requested city view which couldn't be honoured until last night at a charge.

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Helpful?
Thank Carl M
00gc, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Carl, thank you for choosing our hotel for your weekend stay. We are glad your overall stay was a pleasant one and our location was convenient for your needs. We appreciate your nice comments about our staff and hope to welcome you back in the near future. Martin Owens Front Office Manager

London
Reviewed 1 week ago via mobile

I have recently returned from a 4 night break in New York City. We stayed at the Doubletree in Hilton in downtown Manhattan and had a great stay. The staff were fantastic especially Kailyn and Floody who work the night shift and checked us in on arrival with a smile & great attitude. Both very informative and helpful, no request...

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Helpful?
Thank Kelly L
00gc, Manager at DoubleTree by Hilton Hotel New York City - Financial District, responded to this review

Kelly, your review was a delight to read. Thank you so much for your very nice comments about our team members. I am proud of the many compliments we get from guests regarding the wonderful service our associates provide to them. They are devoted to ensuring each guest has an absolutely wonderful experience with us and your kind remarks will...

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Staying in Financial District

Neighbourhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities

Additional Information about DoubleTree by Hilton Hotel New York City - Financial District

Address: 8 Stone Street, New York City, NY 10004-2202
Region: United States > New York > New York City > Financial District , Manhattan
Price Range: $192 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel New York City - Financial District 4*
Number of rooms: 399
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotels.com, Booking.com and Travelocity so you can book your DoubleTree by Hilton Hotel New York City - Financial District reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#207 Luxury Hotel in New York City
#234 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel New York City - Financial District staff and other travellers.
38 questions
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Questions? Get answers from DoubleTree by Hilton Hotel New York City - Financial District staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floors to avoid lift problems.”
 of 5 bubbles christW4739LP, 16 Feb 2017 | Read review
“Try to book a room on the lower floors. We were on 28 and we had a frustrating time with the small elevators.”
 of 5 bubbles jhilton14, 14 Feb 2017 | Read review
“It's NYC. You'll see other buildings out your window.”
 of 5 bubbles kevink650, 2 Feb 2017 | Read review
“Rooms at the back were quiet”
 of 5 bubbles Crazy4h0lidays, 31 Jan 2017 | Read review
“the bad and bougie, multi-cultural, multi-racial, normcore, cool -- 14-79 if you've got a smile and some swag --and demands, come.”
 of 5 bubbles 161bibi, 25 Jan 2017 | Read review
5 of 5