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    Hyatt Herald Square New York

    30 W 31st Street, New York City, NY 10001
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    Traveller (273)
    Room & Suite (89)
    Dining (37)
    Hyatt Place New York Midtown South
    1,869 reviews
    #157 of 466 hotels in New York City
     
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    Overview
    • Excellent54%
    • Very good31%
    • Average10%
    • Poor4%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
    Hyatt Place New York Midtown South
    1,869 reviews
    #157 of 466 hotels in New York City
     
    Courtyard New York Manhattan/Herald Square
    740 reviews
    #108 of 466 hotels in New York City
     
    Hotel Chandler
    3,338 reviews
    #133 of 466 hotels in New York City
     
    Courtyard New York Manhattan/Chelsea
    834 reviews
    #110 of 466 hotels in New York City
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (916)
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    There are newer reviews for Hyatt Herald Square New York
    See the most recent reviews

    11 - 15 of 775 reviews

    Reviewed 3 weeks ago via mobile

    Nice hotel, big enough room for 4, very central. Close to Time square, the underground and last but not least the have a great roof bar. One minus, kids are not alowed there in the evening. Didn't try the breakfast but there is one. Free...More

    Thank Stef H
    Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 2 weeks ago

    Thank you for sharing your experience at The Hyatt Herald Square. I am delighted you enjoyed our convenient location and you enjoyed your stay. Kids are allowed during the day on the rooftop, and am sorry for the inconvenience of not being able to enjoy...More

    Reviewed 3 weeks ago

    Room was modern, clean and tidy and despite its compact size it suited our needs perfectly. Location is fantastic and within walking distance of Empire State Building, Times Square, Madison Square Garden and many other attractions

    Review collected in partnership with Hyatt Hotels
    Thank Sarah T
    Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 2 weeks ago

    Thank you for sharing your experience at our hotel! I am delighted you enjoyed our convenient location and well cared for rooms. We hope we are able to welcome you back very soon! Nalini Sullivan General Manager

    Reviewed 3 weeks ago

    I joked with the staff that I'd write a bad review so no one would raise the prices, but this place is great. Relatively small, but just big enough. Very friendly staff. Good sized and well appointed rooms for Manhattan and a rooftop bar overlooking...More

    Thank BSha246
    Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 3 weeks ago

    Thank you very much for sharing your amazing review! I am so pleased so learn how much you enjoyed your visit with us as well as the wonderful hospitality our team delivers. We appreciate your time and hope to welcome you back very soon! Nalini...More

    Reviewed 4 weeks ago

    The only good thing about this hotel is its location: it is within walking distance of Penn Station and has a partial view of the Empire State Building! But this is not really a Hyatt and I won't be staying there again.More

    Review collected in partnership with Hyatt Hotels
    Thank Robert P
    Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 3 weeks ago

    Thank you for taking the time to share your feedback on your recent stay with us. I am very disappointed to learn you did not experience the wonderful service so many of our guests have experienced while staying with us. It does seem from your...More

    Reviewed 4 weeks ago via mobile

    This is a gorgeous boutique hotel right near Broadway, Times Square and Macy's! The staff and service were wonderful and made my birthday celebration very special. The rooftop has a spectacular view of the city! Highly suggest and will definitely be back!More

    Thank Bonnie F
    Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 3 weeks ago

    Thank you for sharing your feedback on your recent stay at The Hyatt Herald Square Hotel. We appreciate you mentioning the wonderful hospitality our team offers as well as our convenient location and rooms. We hope you keep us in mind upon your return to...More

    Hyatt Place New York Midtown South
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    #157 of 466 hotels in New York City
     
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$205 - US$541 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #87 Romantic Hotel in New York City
    • #119 Family Hotel in New York City
    • #121 Luxury Hotel in New York City
    • #147 Business Hotel in New York City
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hyatt Hotels Corporation, Expedia, Hotels.com, Hotwire, Travelocity, TripOnline SA, Priceline, Ctrip TA, Agoda, Cheap Tickets, Cancelon and getaroom.com so you can book your Hyatt Herald Square New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    • Also Known As
    • Holiday Inn Midtown West 31st Street Hotel New York City
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    Traveller (273)
    Room & Suite (89)
    Dining (37)
    Hotel & Grounds (250)
    Bathroom (9)
    Family and Play Areas (2)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MarbellaSue
    21 July 2017|
    Answer
    Response from Bonnie F | Reviewed this property |
    We stayed in a queen room with 2 beds. No sofa in there. I would call the front desk and ask about the couch. The rooftop bar is outdoors only. Amazing view of the Empire State Building and the city! Wonderful hotel!
    1
    Vote
    Jimbo9589
    11 July 2017|
    AnswerShow all 3 answers
    Response from Stef H | Reviewed this property |
    Yes it's open and if not, just ask them to open it for you. Be ware children below 21 are not allowed on the rooftop after 5PM
    1
    Vote
    Amit R
    8 July 2017|
    AnswerShow all 4 answers
    Response from Stef H | Reviewed this property |
    Yes, you can arrange a shuttle service but payable. It's very near to Penn Station.
    1
    Vote
    Room Tips
    "Tell the hotel what you prefer and let them meet or exceed your expectations."
    Read review
    "Stayed on the 15th floor which was really quiet and we aske for views of the Empire State Building which was..."
    Read review
    "18th floor room 2 Empire State building view"
    Read review
    "Ask for a higher floor, and pay for the Empire State view."
    Read review
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