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Hyatt Herald Square New York

Booking.comUS$169*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hyatt Herald Square New York
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862 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Herald Square New York
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Showing 735: English reviews
Reviewed 24 October 2016 via mobile

When i check into hotel, i totally forgot to change my reservation from 2 nights to 1 night. However, Front desk alicia and javon helped me to solve problem without penalties and great service and freindly

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Helpful?
Thank chris k
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you so much for taking out the time to tell us about your recent experience at our hotel. We look forward to serving you again soon.

Los Angeles
Reviewed 23 October 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jwcoop
Southport, United States
Reviewed 23 October 2016

Room and coffee service very good to excellent. Limited food service options. Watch out for roof top bar, great venue(scenic Midtown) service below expectations and pricey drinks for the quality. very good water pressure. Nice in room amenities, although storage for wardrobe is challenging unless you are single.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank William I
Kyle W, Owner at Hyatt Herald Square New York, responded to this review

Greetings! We are so happy you took the time out to tell us about your recent stay. We hope you come back to see us again soon. And we will share your feedback with the F&B department.

Seattle, Washington
Reviewed 21 October 2016

Great location and terrific staff! The atmosphere was funky cool! Great views from the rooftop bar. The room was a bit small but the design made it very functional. The staff was friendly and professional.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank lisahX1047TO
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are happy you loved the recent trip to our hotel and enjoyed the customer service. Please be sure to come back again soon!

Vancouver Island, Canada
Reviewed 18 October 2016 via mobile

Small rooms and funky bath, but it's NYC. Great location and The staff was amazing! We especially enjoyed the roof top lounge...Brenda and Jared were great company and service was first rate. When we get back again, we'll look forward to visiting and feeling at home there. Thank you!

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Helpful?
Thank Fritzf00t
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thanks for the review of your recent stay. We hope you do come back to visit us again soon...

Middlesex, New Jersey
Reviewed 17 October 2016

A great stay. Staff is very friendly. I was there with a large group of friends for my bachelorette party and the staff was very attentive to me and my group all weekend. Thank you Hyatt! Never anything less than perfect.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank daniellef553
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are delighted you loved your recent stay with us. Please do come back again soon...

Toronto, Canada
Reviewed 17 October 2016

I really wish that this hotel had put more money into the rooms (soundproofing/beds/bathroom counter space) and less into the faux boutique lobby and front entrance. I have no use for a lobby bar area that is never open (apparently it's for show) and the rooftop bar area was small and freezing -- if you are going to trumpet a...

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1Thank kerryharrismail
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are sorry you did not have a wonderful stay with us. We are working to make the rooftop bar more enjoyable ALL year around. And also the crying baby next door, I apologize about that experience. We hope you will give us another chance to make your stay more enjoyable. Please reach out to me directly when you do...

Emerson, New Jersey
Reviewed 17 October 2016

This hotel is beautiful, the staff are fantastic and the location is perfect. We received an email from Kyle about a week before our stay, welcoming us to the hotel. He immediately responded to my emails, and ultimately, I believe he was responsible for a surprise upgrade to a suite! When we arrived, Alicia was so friendly and knowledgeable (and,...

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Helpful?
Thank Anonymous071971
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you so much for taking out the time to review our hotel. We love hearing about all the wonderful feedback our guests tell us. And I'm glad you enjoyed the welcome email! Hope to see you again soon!

Phoenix, Arizona
Reviewed 17 October 2016

Review collected in partnership with Hyatt Hotels
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Thank 3LagunaMermaids
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Austin, Texas
Reviewed 14 October 2016

I loved the location of this hotel. It was walkable to many tourist destinations like the Empire State Building and Penn Station. I even walked to the Javits Center and back every day (a little over a mile away). And I had a view of the Empire State Building from my 12 floor room. A friend of mine, a local,...

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Helpful?
Thank tractx
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you so much for the great review of our hotel. Please be sure to come back and soon!

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover the all new Hyatt Herald Square and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Grab a cup of our gourmet coffee from the Express Bar, featuring Stone Street Coffee, locally roasted in Brooklyn. Take in sweeping city views and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location. ... more   less 

Additional Information about Hyatt Herald Square New York

Address: 30 W 31st Street, New York City, NY 10001-4403
Region: United States > New York > New York City > Midtown
Price Range: $294 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Herald Square New York 3.5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Hotels.com, Travelocity, Orbitz, Hotwire, Expedia, Cheap Tickets, Priceline, Cancelon, TripOnline SA, HotelsClick and getaroom.com so you can book your Hyatt Herald Square New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Midtown West 31st Street Hotel New York City
Hotel Style:
#89 Romantic Hotel in New York City
#121 Family Hotel in New York City
#149 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Herald Square New York staff and other travellers.
23 questions
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Questions? Get answers from Hyatt Herald Square New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor, and pay for the Empire State view.”
  • Type art: Room number.
  • Type art: Wood type-inspired sculpture in the room. Compositors would have look at this upside d
RogerB149, 20 May 2017 | Read review
“Amazing rooftop view in NYC”
Aym5047, 13 May 2017 | Read review
“Honestly, all the rooms I have stayed in here have been excellent.”
536caseyd, 28 Apr 2017 | Read review
“If Hyatt does not offer a reasonable rate, check Expedia and other online hotel booking sites.”
GlennY919, 27 Mar 2017 | Read review
“There is a rooftop deck with a beautiful view of Empire State building-go up, especially at night!”
getupdosomething, 14 Mar 2017 | Read review
5 of 5
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US$169* /night
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Prices are for 1 room, 2 adults
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