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Hyatt Herald Square New York

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Hyatt Herald Square New York
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818 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Herald Square New York
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Showing 695: English reviews
Reviewed 4 September 2016 via mobile

We stayed there for two nights during the US Open. Must say the customer service: outstanding!!! Very polite and helpful at the front desk, with any questions and even surprised us with bottle of prose go for anniversary stay. Well done Staff. Thank You! Location can not be more perfect - short walk to Penn Station to commute on LIRR...

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Helpful?
Thank Aurelija86
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are thrilled to hear that you loved your recent stay at our hotel. We do have some great features and a good location. We hope to see you come back again soon...

Belfast, United Kingdom
Reviewed 4 September 2016

Small enough room, but great location and great staff. No fuss hotel when checking in and out and overall a fantastic stay. Reasonably priced for such a central location and the roof top bar is a nice touch, even if we only used it once.

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Thank Amolta
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We appreciate your feedback and we hope you will come back to stay with us again soon... Bring a friend to the roof bar too.

Lake Forest
Reviewed 3 September 2016

The Hyatt Herald Hotel was an excellent choice based on location and proximity to the work location. Was able to walk there. Streets are safe. Not many quality restaurants within the area but within walking distance

Review collected in partnership with Hyatt Hotels
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Thank Andrea R
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you for taking the time to tell us about your experience. We hope to see you soon. Thanks again...

Tel Aviv, Israel
Reviewed 1 September 2016

Hyatt at herald square has that boutique feeling, chic design and a friendly staff. It is well located for vacation or business, as you can get around easily. There are a lot of very nice neighborhoods to work around and many key NY attractions near by. The rooftop bar has a great view. Recommended.

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Thank Matti T
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are thrilled that you enjoyed your time with us and that you loved your experience with our staff. We hope to see you again soon...

Santiago, Chile
Reviewed 31 August 2016

Nice hotel in a great location. Steps away from shops, metro and restaurants. Modern, friendly staff, room a bit small but ok for nyc, with everything that you need. Nice roof terrace with vie of Empire State.

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Thank Daniel R
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thanks for reviewing us. And we are glad you like d the hotel and location. We hope to see you again soon.

Stockton, United States
Reviewed 30 August 2016

The staff at this hotel are absolutely wonderful and the stay was very comfortable. Location was within walking distance to most attractions and places we wanted to visit. Also easy for family to meet us.

Review collected in partnership with Hyatt Hotels
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Thank Rosemarie M
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are glad you enjoyed your stay with us. Thanks for taking the time to tell us about it. We hope to see you again soon...

Mobile, Alabama
Reviewed 29 August 2016

Rooms were acceptable for the cost the staff were out of sight. The doorman Raul stepped up at the street and recovered an overcharge from a crooked cab driver. His directions and advice made out trip special. There is a great bar on the roof made exceptional by Brenda. What an asset for Hyatt. We will be back

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Thank dana601
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are delighted you enjoyed your time with us and we hope to see you again soon. Thanks for recognizing our staff. We'll be sure to let him know...

Wormhill, United Kingdom
Reviewed 28 August 2016 via mobile

We had a wonderful short break at the hotel. The room was good, the views amazing in particular that of the Empire State from the roof bar. The staff were helpful and friendly particularly Cynthia and Jordan who took great care of us. The staff made a difference to our stay and are so much better than the staff at...

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Thank mcguure
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you so much for taking the time to tell us about your stay. We are thrilled you enjoyed your stay and time with us... See you soon.

NY
Reviewed 27 August 2016

We stayed for two nights, three people in a two queen room. We had an amazing view of the Empire State building and it was a great location between 5th and 6th ave, close to Herald Square in Mid town. The hotel was very clean and modern, boutique like which added to NYC charm. However, it is the staff that...

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Thank marson4
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you so much for taking the time to review our hotel. We are thrilled when our guests rate us and tell us how much they enjoyed their time here. We are glad you enjoyed the room and the views from the hotel. Also, happy belated birthday. Please be sure to come back and visit us again soon. Thanks!

Long Beach, California
Reviewed 24 August 2016 via mobile

I was happy with my week long stay. Rooms were always clean and the front desk staff was very helpful. Amenities were great as well. The hotel had Starbucks coffee offered in the rooms to be made in single unit machine, tea as well. I would definitely stay here again.

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Thank mar1812
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you for taking the time to review our hotel. We are delighted you enjoyed your time with us. We will share your feedback and we hope to see you again soon...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Tennis Court
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Discover the all new Hyatt Herald Square and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Grab a cup of our gourmet coffee from the Express Bar, featuring Stone Street Coffee, locally roasted in Brooklyn. Take in sweeping cityviews and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location. ... more   less 

Additional Information about Hyatt Herald Square New York

Address: 30 W 31st Street, New York City, NY 10001-4403
Region: United States > New York > New York City > Midtown
Price Range: $303 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Herald Square New York 3.5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Despegar.com, Travelocity, Orbitz, Hyatt Hotels Corporation and Jetsetter so you can book your Hyatt Herald Square New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Midtown West 31st Street Hotel New York City
Hotel Style:
#90 Romantic Hotel in New York City
#122 Family Hotel in New York City
#150 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Herald Square New York staff and other travellers.
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Questions? Get answers from Hyatt Herald Square New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If Hyatt does not offer a reasonable rate, check Expedia and other online hotel booking sites.”
 of 5 bubbles GlennY919, 27 Mar 2017 | Read review
“There is a rooftop deck with a beautiful view of Empire State building-go up, especially at night!”
 of 5 bubbles getupdosomething, 14 Mar 2017 | Read review
“don't forget to visit the roof!”
 of 5 bubbles stewey617, 27 Feb 2017 | Read review
“Ask for a view of the Empire State Building! Higher up means less traffic noise.”
 of 5 bubbles 116lorrainem, 13 Feb 2017 | Read review
“Ask for a room on the upper floors with a city view”
 of 5 bubbles Mandie1, 20 Jan 2017 | Read review
5 of 5