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The Court - A St Giles Hotel

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The Court – A St Giles Hotel
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1,971 Reviews from our TripAdvisor Community

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There are newer reviews for The Court – A St Giles Hotel
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Showing 1,529: English reviews
Edinburgh, United Kingdom
Reviewed 18 March 2015

We stayed for 6 days it this really spacious well appointed hotel! The room was always clean, air conditioning worked perfectly and the slightly dated bathroom never failed us. 5 minutes walk from Grand central station and 10 from the Empire State building. Reasonable price and great location!

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Helpful?
3Thank Iain F
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear Iain F, Thanks so much for sharing your recent experience at The Court! We’re delighted that our clean, spacious rooms and our great location near Grand Central provided a wonderful stay here in New York City. We’d love to welcome you back on a future visit, so do not hesitate to contact our reservations staff at reservefax@stgilesnewyork.com for the...

San Francisco, California
Reviewed 18 March 2015

Very rarely do I write a review, but the team at St. Giles has earned it. I flew in from California to visit my girlfriend. As we checked in, Aamira (front desk) was very friendly, pleasant and professional, and asked us what brought us to the St. Giles. We shared with her that we were reunited after being apart for...

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Helpful?
Thank Rick B
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear Rick B, Thank you again for selecting The Court, and we are so delighted that your enjoyed one of our lovely Suites for such a special trip to New York City. It was a pleasure meeting you, and I’m so glad to hear that Aamira and our front office team went the extra mile for you—I’ll be sure to...

PTY
Reviewed 17 March 2015

I´ll start with the positive: staff are great! very helpful, nice, and cordial. Also, good location. Other than that... the hotel is not so good. First, they charge your credit card (or put a "hold" on it) as soon as you arrive. that should not be, and Im not even sure its legal! they charged a colleague over 2,000 on...

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Helpful?
1Thank PTYTraveler
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear PTYTraveler, Thank you so much for sharing your recent experience at The Court. We are always glad to hear when our warm and friendly staff leave a great impression. We are disappointed to hear that the remainder of your experience did not live up to your expectations. Thank you for sharing your feedback regarding the issues with your room—things...

Boston, MA
Reviewed 14 March 2015

First the important stuff ... Great location, friendly, helpful staff, clean spacious room, comfortable bed. I booked through a third party Booker and wrote to the hotel about a week before our arrival to confirm the reservation and note that although I booked a room with a king bed, I would be equally happy with a two bedded room. They...

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Helpful?
Thank forgotmypword
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear forgotmypword, Thanks so much for sharing your recent experience at The Court! We are so glad that our friend staff and our clean, spacious rooms provided a great stay in New York City. We certainly understand the confusion regarding some issues in the room—the absence of menus and the locked safe are things we need to know and we...

Montville, New Jersey
Reviewed 10 March 2015

Upon check in, I was greeted by friendly staff who asked if I would like an upgraded room! Why of course! I did not expect the amazing suite with the view of the Empire State Building! The room was updated very fashionably - nice living area with flat screen TV, separate closet and bedroom. Bathroom a little small- but this...

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Helpful?
Thank auntiebling
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear auntiebling, Thanks so much for sharing your recent experience at The Court! We are always happy to offer a complimentary upgrade when available, and we’re delighted that you enjoyed one of our spacious, comfortable suites and that unforgettable view of the Empire State Building. While we do not have complimentary coffeemakers standard in our guest rooms, we are happy...

San Diego
Reviewed 6 March 2015

My experience with this hotel would cause me to visit again. It is very conveniently located three blocks from Grand Central Terminal. You can get anywhere by subway or train within a short walk. The Olympia Trails shuttle to/from Newark airport stops two blocks away ($16 one way, 45 minute ride). Similar for the JFK shuttle. The room was unusually...

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Helpful?
3Thank lifesaver1
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear lifesaver1, Thanks so much for sharing your recent experience at The Court! We’re delighted to hear that you found us to be a great option, that you enjoyed your stay in our spacious, comfortable rooms, and that our prime location near Grand Central made for a great base to experience New York City. I’m sorry to hear that the...

Brisbane, Australia
Reviewed 5 March 2015

After flying over 24 hours from Brisbane, we got to The Court and was immediately greeted by the very friendly reception (sorry I can't remember her name). She upgraded us to an Executive Courtyard room which has a view of the Empire State. The room was spacious and very reasonably priced for a Manhattan hotel. It was also clean -...

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Helpful?
Thank AnnehastheTravelBug
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear AnnehastheTravelBug, Thanks so much for sharing your experience at the Court from last summer! We’re so glad to hear that you enjoyed one of our spacious, quiet Courtyard King rooms, and the fantastic view of the Empire State Building. I’m sorry to hear that there were issues with billing during and immediately after your visit. While we are glad...

Boston, Massachusetts, United States
Reviewed 27 February 2015

Staying at The Court was a great experience. Great location, clean rooms and friendly staff. . Location - literally steps away from Grand Central. I love the East Side, it has all of the hustle and bustle that you expect from NYC but almost has a small neighborhood feel. Rooms - The building itself is pretty old but they have...

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Helpful?
Thank DuJuan A
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear DuJuan A, Thank you so much for sharing you recent experience at The Court! We are delighted that you had a great stay with us and that you enjoyed our clean, spacious rooms. We’ll be sure to share your kind words with our Housekeeping Team—we love to hear when they leave a good impression. We certainly understand your hesitancy...

greater Boston
Reviewed 24 February 2015

For someone who has spend several hundred nights in hotels, and many of those in NYC for both business and pleasure, it's a stretch to say this stay was the WORST hotel experience I can remember, but it actually was. Before writing this review, I send 2 emails to the director of the hotel, and after getting no response, to...

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Helpful?
2Thank thelocalmediaguy
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear thelocalmediaguy, Thank you for sharing your recent experience at The Court. I would like the opportunity to speak with you directly, if possible. We are disappointed to learn that your stay with us did not meet your expectations, and certainly did not live up to the standard of service that we strive to provide to each and every guest....

Sunderland, United Kingdom
Reviewed 22 February 2015

But...apart from that, the Hotel was clean, tidy and the staff were very friendly and helpful. For the price, it is excellently placed within reach of Times Square and surrounding attractions. Close to Central station and bus links. I would loved to have taken the bed home with us, it was so comfortable. My wife and I enjoyed our three...

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Helpful?
Thank Dave C
Christopher J, Front Office Manager at The Court – A St Giles Hotel, responded to this review

Dear Dave C, Thanks so much for sharing your recent experience at The Court! We pride ourselves in providing clean, comfortable rooms to each and every guest, and we are so glad that our friendly staff left such a great impression. Our luxury beds get high marks across the board, and it’s so great to hear that you enjoyed comfortable...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The ultimate New York experience awaits you at The Court. While many hotels leave you feeling claustrophobic, The Court’s 199 spacious guest rooms (Superiors begin at 350 square feet) allow you to spread out in comfort and style. Signature Suites include the Empire Suite, the Chrysler Suite, and our fabulous Terrace Suites, featuring outdoor terraces with views of the city skyline. When you venture out, you will find yourself just steps away from Grand Central Terminal and the iconic Chrysler and Empire State Buildings. Icon Restaurant serves a variety of breakfast options each morning, while Court Bar mixes handcrafted cocktails by night. ... more   less 

Additional Information about The Court – A St Giles Hotel

Address: 130 E 39th St, New York City, NY 10016-0906
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $189 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Court – A St Giles Hotel 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
w New York City
The w Hotel
w Hotels New York City
w New York Court
Hotel Style:
#186 Luxury Hotel in New York City
#197 Business Hotel in New York City
#217 Romantic Hotel in New York City
#247 Family Hotel in New York City
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible, try to be on the 8th floor or above. We had a corner room and the layout was perfect.”
 of 5 bubbles lesliemittelberg, 8 Feb 2017 | Read review
“corner suites stunning view of Chrysler building”
 of 5 bubbles doodlebugxxx, 26 Jan 2017 | Read review
“Maybe higher floors, rooms facing the streets definitely are better”
 of 5 bubbles david_sTennesse, 6 Jan 2017 | Read review
“City view is what i got”
 of 5 bubbles derekc284, 28 Dec 2016 | Read review
“Suites seem to be quieter as they face the backyard.”
 of 5 bubbles Niqoletta, 19 Dec 2016 | Read review
5 of 5