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YOTEL New York at Times Square West

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YOTEL New York at Times Square West
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10,101 Reviews from our TripAdvisor Community

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There are newer reviews for YOTEL New York at Times Square West
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Showing 6,569: English reviews
London
Reviewed 16 February 2015

Had a great stay at Yotel New York. Only a ten minute walk away from Times Square, it has a great central location in Manhattan so much so that we only used the subway a few times to reach Brooklyn and the financial district. The greet staff were friendly and the check-in computer is easy and simple to use. Had...

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Helpful?
1Thank Maybelline24
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello Maybelline24! Thank you for taking the time to share your review with us! We are happy to hear you liked the overall hotel concept and services. We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at info@yotelnewyork.com. Jose - Assistant General Manager

Reviewed 15 February 2015

Christine has made every stay that I had at the Yotel as comfortable as possible. I stay for a few weeks at a time. She has always accommodated my request, Excellent customer service and very caring and friendly!! Thank you!!

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Helpful?
Thank Monaissa
Elvis G, Front Office Manager at YOTEL New York at Times Square West, responded to this review

Dear Monaissa, Thank you very much for taking the time to share your experience with us. It is very important for us that we connect with guest like yourself and go above beyond expectations. Thank you for mentioning Christine as we work towards making sure all of our guests are comfortable with everything needed. We really appreciate your business and...

world
Reviewed 15 February 2015

Wow, just had to post these photos from my recent stay. Looks like they were doing some repair on the shower and just left all of their garbage on the floor when they were done. The tv photo shows where the tv would be ...if it worked. For now it is just a piece of black wall art. and then...

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Helpful?
5Thank opiemoore
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello opiemoore! Thank you for your review. We are very sorry to hear that your stay with us was not to your satisfaction. We apologize profusely for the service issues you encountered during your recent stay. The Galley locations are being relocated to the restaurant on FOUR, we still have coffee, tea and water 24/7. If there’s anything we can...

Boca Raton, Florida
Reviewed 15 February 2015

I was a little last minute booking my hotel for NYNOW. A dear friend said they were staying at YOTEL so I went online and booked it........ Great little rooms, clean, good food at a good price, friendly and helpful staff! Would definitely stay here again!

Review collected in partnership with this hotel
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Helpful?
Thank lauriekd7
Elvis G, Front Office Manager at YOTEL New York at Times Square West, responded to this review

Dear Lauriekd7, Thank you for taking the time to share your feedback. We are thrilled to know you chose to stay with us as your colleague was also a guest. As you mentioned our cabins are great and efficient as well as the great staff ready to assist with a smile. We hope all went well with your event at...

Reviewed 14 February 2015

Will like to thank Katrina for great service!! She really made my stay here great!! Thank you for your service!! The view was great! Karina was very profressional at assisting me with my problems, yotel has great room service. The breakfast was ok fresh fruits an juice an all!!

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Helpful?
1Thank Breakemup
Elvis G, Front Office Manager at YOTEL New York at Times Square West, responded to this review

Dear Breakmeup, Thank you for sharing your experience with us. We are very happy to know that you enjoyed your stay with us and had a lot of fun. Great to see you had interactions with Karina and thank you for mentioning her. We really care about all of our guests and always do our best to make sure all...

Reviewed 13 February 2015

stayed here with family last month and we were happily surprised that the room is bigger than we expected. The staff were wonderful especially when we were stuck during the blizzard. Helped us with our flights, transport and accomodation with good sense of humour. Thumbs up!!!

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Helpful?
1Thank Armee A
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello Armee A! So glad to hear we were able to assist you during the last snow storm. Thank you for taking the time to share your review with us. We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at info@yotelnewyork.com. Jose - Assistant General...

Manchester, United Kingdom
Reviewed 13 February 2015

The yotel concept is so cool. Rooms are clean, staff are friendly complimentary muffins and coffee for breakfast is a nice touch as is the free wifi. Had a fab stay here! Perfect location to see the sights :-)

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Helpful?
Thank Chris9010
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hi hris9010! We’re so happy that you enjoyed your stay! We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at info@yotelnewyork.com. Jose - Assistant General Manager

Malaga, Spain
Reviewed 13 February 2015 via mobile

Perfect hotel in new york very good location nice bar and nice music in the week end,in the morning they have very good muffins for breakfast where u can have them at the bar or take it to your room..

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Helpful?
Thank Flywithmeonly
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello Flywithmeonly! Thank you for sharing your positive experience with us! We are so pleased to hear that you enjoyed interacting with our crew members as well as the cocktails/music at the hotel bar. We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at info@yotelnewyork.com....

Reviewed 13 February 2015 via mobile

My stay at the Yotel Time Square was very pleasant due to a representative named catherine@yotelnewyork.com, who was highly considerate and able to meet all my needs. The location is smack in the middle of everything worth visiting in the heart of the city. Will definitely visit again.

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Helpful?
Thank Demetrius L
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello Demetrius L! Thank you for your recent review! We are thrilled to hear you noticed our high customer service standards. We will make sure to pass along your compliments to Catherine at Mission Control. We hope to see you soon! If there’s anything we can ever be of assistance with, please don’t hesitate to reach out to us at...

Preston, United Kingdom
Reviewed 13 February 2015

Having enjoyed a stay at Yotel 3 years ago, we had no hesitation in rebooking for a second visit. However it was obvious that the hotel was now 3 years older, just little things like the paint flaking off on the shower base or the lights around the mirror being faulty, nothing huge really. The most disappointing thing about our...

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Helpful?
1Thank George J
Jose N, Manager at YOTEL New York at Times Square West, responded to this review

Hello George J! We are so sorry to hear that your stay was not to your satisfaction. We have made some reconfigurations and the coffee/tea/ice water is now offered at the restaurant located on FOUR instead of the Galleys, we still provide this service 24/7. We apologize about the miscommunication regarding your cabin payment, we have shared your comment with...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
FOUR @ YOTEL New York
FOUR @ YOTEL New York
Cuisines: American, Bar, Pub
Terrace @ YOTEL New York
Terrace @ YOTEL New York
Cuisines: Bar, American, Pub
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
YOTEL is a first class hotel experience at an affordable price. Check in is all about efficiency, with kiosks that are your digital receptionist where you confirm your booking and grab your room key. The Midtown NYC hotel's 713 cabins offer guests a beautifully designed, flexible smart space to suit individual needs to relax, refresh, connect, and sleep. On the hotel's main level, 'FOUR,' you will find Mission Control, a futuristic, fully-equipped concierge desk for one-stop service 24/7. Also on 'FOUR' is a restaurant, an outdoor terrace space, a deluxe lounge and bar with private meeting rooms, a gym and flexible Studio for a range of events, a unique lounge space for working or relaxing, and work stations to catch up on email or browse the web. Guests can also enjoy access to complimentary WiFi and domestic calls. Conveniently located near Times Square, this Midtown Manhattan hotel provides business and leisure travelers with easy access to New York City attractions, corporate offices, and much more. ... more   less 

Additional Information about YOTEL New York at Times Square West

Address: 570 Tenth Avenue, (West 42nd Street), New York City, NY 10036-3001
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $253 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — YOTEL New York at Times Square West 4*
Number of rooms: 713
Reservation Options:
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Also Known As:
Yotel New York At Times Square West Hotel New York City
Hotel Style:
#3 Green Hotel in New York City
#80 Romantic Hotel in New York City
#86 Family Hotel in New York City
#92 Business Hotel in New York City
#97 Luxury Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up gives better city view”
 of 5 bubbles Wolfie67, 23 Mar 2017 | Read review
“We had the Room 2124 and we had a very nice view ;)”
 of 5 bubbles siarch, 21 Mar 2017 | Read review
“Very Modern, great location, excellent service”
 of 5 bubbles I2038AMandreac, 20 Mar 2017 | Read review
“Check the website for room photos before you book”
 of 5 bubbles RDF44, 19 Mar 2017 | Read review
“no real bad rooms, all are efficient...have not stayed enough to have the access to the fourth floor cabins...”
 of 5 bubbles SkotBeau, 16 Mar 2017 | Read review
5 of 5