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Hilton Times Square

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6,179 Reviews from our TripAdvisor Community

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Showing 5,395: English reviews
Canberra, Australia
Reviewed 12 January 2015 via mobile

This hotel was remarkably quiet inside compared to the hustle and bustle outside in New York city. Well located it is literally around the corner from Times Square (the actual square) and well within walking distance of Central park and MOMA. All of the theatres on Broadway are just around the many corners and concierge was helpful with how to...

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Helpful?
Thank rachellee122
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Rachellee122, Thank you for your time in sharing your experience with me. I am happy to see we were able to take care of your needs and that your stay was enjoyable overall. Our number one goal is to give our guests a perfect 10 experience. We look forward to the next time! Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Reviewed 12 January 2015

The room was the perfect size, the service was great anytime I called for something I received it seconds later. The bathroom mirror is to die for haha perfect for a woman like myself. The Heating system was great coming from ice cold outside. Would have been nice to have FREE wifi for the entire stay instead of $14.99 a...

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4Thank Calsh101
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Calsh101, Thank you for your review of your recent visit with us. I am truly glad you enjoyed your stay with us and would recommend us as a place to stay when visiting New York City. We appreciate your comments and look forward to seeing next time you're in town! Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Solihull, United Kingdom
Reviewed 12 January 2015

I stayed here for a week recently across the New Year period & overall the hotel is very good, but there is a few things that let it down. Positives: -The staff accommodated my needs before I checked in at the Hilton via email, all this was sorted and I was given a room with a fantastic view and 2...

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Helpful?
1Thank jeza87
Lynell L, Manager at Hilton Times Square, responded to this review

Thank you for your review "Great Hotel, Fantastic Location". Your feedback allows us to know what guests such as yourself expect from us. I am glad you were pleased with your initial interaction with the hotel, your room accommodations and the hotel's location. We have reviewed your comments regarding the wifi fee with Hilton and hopeful this charge will change...

Mandurah, Australia
Reviewed 11 January 2015

This hotel is in the best location closest to Times Square. Staff and services are friendly. We found the room spacious and clean. Food from room services was very good. Fantastic views from our 35th floor room. The bathroom was quite small but maintained and cleaned very well. No robes in rooms but phoned and ordered them and they were...

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Helpful?
1Thank KNGF
Lynell L, Manager at Hilton Times Square, responded to this review

Dear KNGF, Thank you for your comments. We value every guest's feedback and opinion and your response will help us continue to fulfill our commitment to provide excellent customer service and superior guest experience. We hope to have you stay with again. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Reviewed 11 January 2015 via mobile

The hotel is located right next to times square, several subways and a lot of great restaurants! The staff were very pleasant and helpful giving directions and suggestions in where to go/see etc. My room was quite high up (30th floor) so the noise from the street didn't really affect me however something to be mindful of if you do...

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4Thank OnceUponAGuide
Lynell L, Manager at Hilton Times Square, responded to this review

Dear OnceUponAGuide, Thank you for sharing your experiences with us. We greatly appreciate this feedback. We hope to have you stay with again. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Dubai
Reviewed 10 January 2015

1. Check-in - We checked-in at around 8:00am. It was quite fast. It was good that our request for early check-in was accommodated. After 14 hours flight, it was a relief. 2. Room tip - higher floor, with view of city (or Times Square) 3. Room amenities - Comfortable beds, adequate pillows. The bathroom was bit small. Basic toiletries were...

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Helpful?
1Thank Sam24112013
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Sam24112013, Thank you for your comments. We value every guest's feedback and opinion and your response will help us continue to fulfill our commitment to provide excellent customer service and superior guest experience. I apologize that your stay wasn't worthy of a 5 star review. We hope that you will stay with us again to allow us another opportunity...

New York City, New York
Reviewed 9 January 2015

My boyfriend and I are both native New Yorkers so I knew exactly where I needed to be on the weekend of my birthday which is also the first weekend of the new year and normally the weather is unpredictable and the room was more as a measure to guarantee we could make all the birthday plans we had going...

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5Thank Pat P
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Pat P, Thank you for taking the time to write a review of our property. I am pleased that you enjoyed all that New York has to offer and our property met all of your needs. We look forward to welcoming you back to stay with us. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Frisco, Texas
Reviewed 9 January 2015

My wife and I stayed with our kids and my mother (she got us the senior rate which they do not tell you about) at this property from Jan 1, 2015 to Jan 5, 2015. We would stay there again in a heartbeat. Room is nice and beds are comfy!! Large 4 foot by 4 foot fog free mirror in...

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4Thank wft123
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Wft123, Thank you for taking the time to post a review of your recent stay. We appreciate you for taking the time to tell us about your stay as this helps us to improve the experience for all of our guests. I am glad you were able to enjoy all that New York City. We appreciate your feedback and...

Durham, United Kingdom
Reviewed 9 January 2015

Had a fantastic time over Christmas at the Hilton. Friendly staff, clean and spacious room and perfect location right in the heart of Times Square. Couldn't ask for anything more! Would definitely recommend.

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Helpful?
6Thank Joolz P
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Joolz P, Thank you for taking the time to post a review of your recent stay. We appreciate your feedback. We look forward to having you stay with us again in the future. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Reviewed 9 January 2015

We stayed here after I got an excellent deal of 6 nights for £500 for the first week of the year. The hotel really is in the middle of everything, to be honest, we found this too much and have preferred staying on Park or Madison. The room was very spacious, we were upgraded which was nice. The toilet was...

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1Thank kwatt83
Lynell L, Manager at Hilton Times Square, responded to this review

Dear Kwatt83, Thank you for taking the time to tell us about your stay as this helps us to improve the experience for all of our guests. We appreciate your feedback and we understand that you have many options to choose from when making your travel plans. On your next stay with us please note that we offer free Wifi...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 

Additional Information about Hilton Times Square

Address: 234 West 42nd Street, New York City, NY 10036-7215
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $239 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Times Square 4*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotels.com, Hotwire, TripOnline SA, Travelocity, Jetsetter and getaroom.com so you can book your Hilton Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton
Hotel Style:
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#79 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Times Square staff and other travellers.
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Questions? Get answers from Hilton Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a room with 2 double beds request 3705!”
 of 5 bubbles 11EmmaL, 22 Jan 2017 | Read review
“Rooms with even numbers have views of the empire state building and statue of liberty.”
 of 5 bubbles AshleyAllison, 18 Jan 2017 | Read review
“Ask the front desk.”
  • 32/F
 of 5 bubbles HannahRose0828, 18 Jan 2017 | Read review
“Request away from ice machine, it is quite loud.”
 of 5 bubbles raquel_louise96, 14 Jan 2017 | Read review
“Ask for a hotel room with a city view - some of the views are awesome”
 of 5 bubbles DaraghH_13, 12 Jan 2017 | Read review
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