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About
#289 of 539 in New York City
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Please be advised: Daily In-Room Dining Service available for Breakfast only from 6:30a – 11:00am. All other food and beverage service temporarily closed. Valet parking service temporarily suspended, only self-parking available at Icon Parking on 43rd between 5th and 6th Ave. We appreciate your understanding. Sofitel New York - welcome to the only hotel in NYC with a French Soul and a NYC edge. Luxurious and convenient, our award-winning, thirty-story building in midtown Manhattan is just a short walk to world-class shopping on Fifth Avenue, Broadway Shows, Rockefeller Center, Bryant Park and many corporate offices. Our spacious guestrooms start at 350 sq ft and are noted as having the quietest rooms in all of NYC. Many of our 398 rooms and 52 suites provide magnifique views of the Manhattan skyline. Enjoy 24 hour in room dining from Gaby, our on-site French Brasserie, offering a variety of options for lighter fare or complete dining experience. Nightly happy hour specials and weekend Brunch available. We look forward to welcoming you.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Minibar
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 3 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
565Restaurantswithin 0.5 km
210Attractionswithin 0.5 km
Contact
45 West 44th Street, New York City, NY 10036-6613
Getting there
5th AveNew York City Subway3 min
42nd St – Bryant ParkNew York City Subway3 min
Rental CarsSee all New York City car hire
7663Reviews123Q+A100Room tips
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Popular mentions
Quite a tired old hotel with uncomfortable mattresses, showers that are hard to get into with the door opening inwards, and generally outdated and in need of a refresh. No coffee or refreshments in the room. Great location and great staff.
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Date of stay: May 2022Trip type: Travelled
Helpful
In line with other recent reviews the hotel provide a bed but nothing more. I understand they may want to close the restaurant but there is no justification at this time to provide no bar/food service. One cannot even get a bottle of water or coffee in the hotel. If they want to close the bar then at least place a coffee machine and water bottles in the room. On check in I was told that breakfast was room service only (restricted hours) - looking at the options the breakfast consisted of a croissant and a coffee for about $9 each. And it stopped at 11am I believe - so hardly room service. The restaurants in the area did very well as I had breakfast/coffee and evening drink in them 3 days running - bizzare that a premium hotel still charging premium rates (with no reduction for reduced service) can provide such minimal services. On the positive the room was big and decent but doesn't make up for the lack of services - I can go to a 2 star hotel if I just want a bed.…
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Date of stay: May 2022Trip type: Travelled
Value
Cleanliness
Service
Helpful
We have been coming to this hotel several times a year since 2010, save for COVID and just checked in today ,( after 18.45 )since our last visit in November 2019 We immediately noticed:- 1. No Concierge after 6pm 2.Bowl of apples no longer provided in the Lobby 3Only one person on duty at the check in desk 4.No luggage delivered after a 15 minute wait and so went and collected it myself 5.No bath robes, but the hook to hang them on, still in the bathroom 6.No longer an Orchid in the bathroom 7.Only one bar of soap 8.No longer scented candle and matches 9.Very poor quality towels 10.Empty Mini bar 11. Restaurant and Bar both closed.We were told that the mansghoped to re-open them next month A very very disappointing experience Very few staff seem to be on duty As reflected in many of the earlier reviews Does no one in Management care? Obviously not!…
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: Inspect the room first !!!!!!!
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Helpful
the hotel is comfortable, but the closing of the breakfast and restaurant is a pitty. In my opinion not necessary as other restaurants are open for the public. Not being able to take breakfast reduces the benefit of the hotel.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Simon Antoine, General Manager at Sofitel New York Hotel
Responded 6 days ago
Bonjour lnevel2018, We thank you for your comments regarding your stay. We are working hard in bringing back our Food and Beverage outlets back at 100 %, and we hope to have an update for our valuable guests in the upcoming weeks regarding the evolution of those services! Looking forward in hosting you again soon among us! Sincerely,
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This hotel is shamelessly charging premium rates and providing no facilities except a basic bedroom. They are doing serious damage to the Sofitel brand and shouldn't be open until they can provide an acceptable level of service. They have beed receiving one and two star reviews since last November but it doesn't seem to worry them. We booked a luxury room but all the extras have been stripped out of the rooms so no coffee machines, water, robes, slippers or mini-bar. These magically become available if requested but it shouldn't be like that. We paid for these minor luxuries and they should be in the room. Even worse is the lack of catering facilities so no restaurant for breakfast, lunch or dinner, no bar nor anywhere to get a simple coffee. The hotel should not be open until they can at least provide a restaurant for breakfast and an evening bar. Will I stay here again - of course not. Would I trust the Sofitel (and Accor) brand after this - probably not.…
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Date of stay: May 2022
6 Helpful votes
Helpful
PRICE RANGE
US$358 - US$548 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel new york hotel new york city, sofitel new york city, new york city sofitel
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
398
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Claim Your Listing Frequently Asked Questions about Sofitel New York Hotel
Which popular attractions are close to Sofitel New York Hotel?
Nearby attractions include New York Public Library (0.3 km), Broadway (0.4 km), and Bryant Park (0.2 km).
What are some of the property amenities at Sofitel New York Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel New York Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel New York Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel New York Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Sofitel New York Hotel?
Conveniently located restaurants include Megan’s Bar & Kitchen, Tony's Di Napoli - Midtown, and Gabriel Kreuther.
Are there opportunities to exercise at Sofitel New York Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Sofitel New York Hotel have airport transportation?
Yes, Sofitel New York Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel New York Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel New York Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sofitel New York Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.