We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Americano

Booking.comUS$245*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Hotel Americano
Hotel Americano
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

391 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Americano
See the most recent reviews
Showing 314: English reviews
San Francisco, California
Reviewed 20 December 2016

As a 8-9 year SPG Platinum member, this is the first negative review I have written for a hotel. The rooms in this hotel literally felt like they were designed with no intention of people staying there. Main pain points included: Uncomfortable bed (feels like waterbed) Towels too high to reach Counter-intuitive elevator mechanism Pitch black room coming / going...

 Report
Helpful?
2Thank Sarah Q
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Hello Sarah Q! Thank you staying with us. We are deeply sorry to hear that Hotel Americano came short of your expectation. All our guests’ comments are valuable as there are the tools that allow us to improve our service and guest satisfaction. I would love to have the opportunity to further discuss your experience. Feel free to contact me...

Reviewed 11 December 2016 via mobile

We travel a lot and have been all over the globe, but sometimes the little things go a long way to make for a comfortable stay. The hotel location is convenient, reasonably priced (for being in Manhattan) and the staff is amazing and attentive. My only issue is with the layout of the hotel rooms: the bed sits on a...

 Report
Helpful?
2Thank John W
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Hello John W. Thank you for your feedback! I am very sorry to hear that the unique design of our rooms was not up to your expectations. I can assure you that all of your comments were noted and shared with the management team. We are already in the process of replacing the black beanbag chair with a more comfortable...

Newton, Massachusetts
Reviewed 9 December 2016 via mobile

Rooms are very small as others have said which can in fact be okay but the shower curtains make the rooms smell musty and that just makes you aware of the small space. Otherwise, the use of space is quite brilliant. The light switches can be quite confusing and at least when I stayed early December, construction kicks off at...

 Report
Helpful?
2Thank Manny S
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Hello Manny S, Thank you for your feedback! We apologize for the noise challenges you faced during your time with us. Our Downtown King rooms are located in the back of the hotel, and offer a bit more solace from the bustling streets of Chelsea. I hope we have the chance to welcome you back soon to check them out!...

Toronto, Canada
Reviewed 4 December 2016 via mobile

We checked in to a normal room at first, only to find that it was so small our bags basically had to go on what would be considered the bed frame. After upgrading to a suite, we were much happier. The beds are not particularly comfortable. This place wouldn't be my first choice.

 Report
Helpful?
Thank Ryan M
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Hello Ryan M, Thank you for taking the time to share your experience. I am sorry to hear that our Downtown King was not up to your expectations. It is true that our Studio Suite are larger. Chelsea District is going through a complete renovation, I am certain that a lot of new businesses will be opening their doors soon....

Rancho Santa Fe, California
Reviewed 2 December 2016

The location of this hotel is not that great, not to close to Meat Packing, not in a happening area of Chelsea, just not good enough. The rooms are very small with really small bathrooms, not even enough place for your luggage. At the front desk Donaldo could care less if I made any comment of the hotel at TRIPADVISOR...

 Report
Helpful?
1Thank AlbertoMay
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Hello AlbertoMay Thank you for your feedback. We were very saddened to hear that you did not fully enjoy your stay during your last visit. At Hotel Americano we thrive to improve our service as well as our guests satisfaction and your comments are a very impotent tool to help us do so. I can ensure you that your remarks...

Reviewed 11 November 2016 via mobile

Great Mediterranean style cuisine in modern dining room: delightful food, great service, quiet setting ... just great for dinner with two (don't know about the hotel, did not stay there, just went to eat after visiting galleries in the area)

 Report
Helpful?
Thank Swallow64
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Hello Jef P! Thank you for your feedback! We were so happy to see that you have enjoyed a nice dinner. We hope to have the opportunity to welcome you back at our Hotel for a full Hotel Americano experience. Best Regards, Franck Hermann Front Office Manager Hotel Americano fhermann@hotel-americano.com

Boston, Massachusetts
Reviewed 25 October 2016

I've stayed here several times. The first time it had just opened. It was great. The second time was super noisy due to rooftop club. When I made the reservation, they assured me the noise wouldn't be a problem on the roofdeck at this time of year. I didn't think to ask about construction and they didn't mention it. I...

 Report
Helpful?
2Thank wshfultravls
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Thank you for taking the time to share your experience with us Wshfultravls. We are glad that we have been able to be your choice of hotel during your trips in NYC. We were very saddened to hear that your last two stays have not been up to your expectations. It is true that our area is undergoing an important...

Vancouver, Canada
Reviewed 17 October 2016

Really nice stay for Platinum SPG Guest at this Design Hotel. A little gritty on West 26th Avenue, but location is really the key. If you need Chelsea/Meatpacking/Highline this is the place for you. Stay on lower floors for quiet because the Rooftop Bar can be noisy. Good luck and enjoy!

 Report
Helpful?
Thank LHOVancouver
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Hello LHOVancouver! Thank you for your kind feedback! We are so happy to see that you enjoyed your time with us. I hope we have the chance to welcome you back next time you find yourself in NYC. Best Regards, Franck Hermann Front Office Manager Hotel Americano

Reviewed 14 September 2016 via mobile

Lovely design room and very comfortable but terrible Internet service and as a business traveler completely unable to work in my room as a result. Not sure if I would stay again, hard to do business with no wifi. Very disappointing considering the price point and relationship with Starwood.

 Report
Helpful?
Thank Wendy W
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Hello Wendy W, Thank you for taking the time to share your experience. We are sorry to hear that you experienced some challenges with our Wi-Fi. Rest assured, we have updated our Wi-Fi network to ensure our guests have full connectivity throughout the entire hotel. I hope we have the chance to welcome you back soon! Best Regards, Franck Hermann...

Madison, Wisconsin
Reviewed 8 September 2016 via mobile

Fun-modern vibe, awesome rooftop bar, and a great location but needs to be a little more functional for business travel. (We couldn't even get an iron for our room bc they were all in use). Breakfast at the in-hotel restaurant is amazing but not speedy. Would have been 4 stars if I was traveling for fun!

 Report
Helpful?
Thank Ashley D
franckhermann518, Front Office Manager at Hotel Americano, responded to this review

Thank you for your thoughtful review. It was a pleasure having you as our guest and I greatly appreciate all your kind words about the ambiance and our restaurant. At the moment of your stay we were in the process of purchasing extra iron for our guests room. We would love to see you coming back again with us. Please...

458 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (199)
Viewed
Pool/Beach Area (18)
Viewed
Dining (7)
Viewed
Room/Suite (51)
Viewed
Hotel & Grounds (17)
Viewed
View from Room (15)
Viewed
Bathroom (10)
Viewed
Other (81)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (243)
Viewed
Amenities (13)
Viewed
Dining (55)
Viewed
Superior Downtown King Room (48)
Viewed
Superior Uptown Queen Room (45)
Viewed
The Hotel (28)
Viewed
Uptown Studio Suite (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (6)
Viewed
Dining (3)
Viewed
Other (3)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these New York City hotels
Chelsea
The High Line Hotel
The High Line Hotel
#116 of 467 in New York City
574 reviews
Chelsea
Dream Downtown
Dream Downtown
#108 of 467 in New York City
3,470 reviews
Chelsea
The Maritime Hotel
The Maritime Hotel
#109 of 467 in New York City
630 reviews
Show Prices
Show Prices
Show Prices
West Village
The Standard, High Line
The Standard, High Line
#143 of 467 in New York City
2,756 reviews
Chelsea
The GEM Hotel Chelsea
The GEM Hotel Chelsea
#302 of 467 in New York City
1,184 reviews
Chelsea
Innside New York NoMad
Innside New York NoMad
#76 of 467 in New York City
1,485 reviews
Show Prices
Show Prices
Show Prices

Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Americano
The Americano
Cuisines: French
La Piscine
La Piscine
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Concierge

Additional Information about Hotel Americano

Address: 518 W 27th St, New York City, NY 10001-5506
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: $372 - $800 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Americano 4.5*
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Hotwire, Hotels.com, Priceline, Cheap Tickets, Cancelon, TripOnline SA and HotelsClick so you can book your Hotel Americano reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#199 Romantic Hotel in New York City
#218 Luxury Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Americano staff and other travellers.
2 questions
Ask a question
New York City, New York
over a year ago
Seattle, Washington
over a year ago

See all questions (2)

Questions? Get answers from Hotel Americano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room at higher floor”
smN3399DM, 3 May 2017 | Read review
“no tip here. didnt like the rooms at all”
tiffaniedp, 27 Mar 2017 | Read review
“I wouldn't choose this hotel”
sangeetaw_12, 9 Feb 2017 | Read review
“Not for business travel!”
ludwig1827, 1 Feb 2017 | Read review
“Noise seems to travel up from the lobby through the elevator shaft”
Pablo038, 16 Jan 2017 | Read review
5 of 5
Booking.com
US$245* /night
View Deal
Design HotelsUS$245
TravelocityUS$245
Hotels.comUS$245
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates