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The Kimpton Muse Hotel

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The Kimpton Muse Hotel
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2,972 Reviews from our TripAdvisor Community

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Showing 2,713: English reviews
Level Contributor
138 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed yesterday NEW via mobile

Muse is located right off time square- but as everyone else has said it's really quiet. Lobby is small but had plenty of seating. Check in was smooth and easy. The room was wonderful- we got a corner with tons of light from the windows. The bathroom was superb- very enjoyable shower! The bed was comfy too. Little to no... More 

Helpful?
Thank Rachel O
Coppell, TX
Level Contributor
61 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 days ago NEW via mobile

This was second stay at The Muse and we loved it more than the first. The rooms had been renovated and nicely appointed. The staff was exceptional...friendly, helpful and professional. Our "go to" guy was Daniel. He welcomed us like old friends. It was a memorable stay in New York and the perfect accommodations at The Muse! We'll return!

Helpful?
Thank MissBonie
Washington DC, District of Columbia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW via mobile

Very disappointed with our stay. Checked into our room and it was a sauna of 81 degrees, hotel at capacity so we stuck with it as we didn't feel like finding another hotel a night after thanksgiving with 2 kids. The fridge in our room had someone's old half eaten salad and the shower drain smelled like sewage. Not what... More 

Helpful?
Thank LW13_13
Tampa, Florida
Level Contributor
4 reviews
Reviewed 6 days ago NEW

We were greeted at check in by Espirit, another co-worker whose name I did not catch, and Mr. Binxs!! We cannot say enough about our stay at The Muse. We were there for 4 nights and the Macy's Day parade was at the end of the street. We had a primo spot! The decor is amazing! We cannot say enough... More 

Helpful?
Thank saradowning75
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

I am ecstatic to hear that you enjoyed our staff and Mr. Binx! We want to hear everyone's experience but your words warmed my heart! The staff and Mr. Binx can not wait to have to back again very soon so we may spoil you again! More 

Bolton, CT
Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 1 week ago via mobile

My wife and I stayed at this hotel for one night on Black Friday. The location was excellent for the Times Square craziness. The room was nicely appointed and large. The price was good: $255 plus tax, fees, etc. Our concern with the stay is that there was a problem with the HVAC in our room (room 309). At midnight... More 

Helpful?
3 Thank Joshua H
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

Thank you Joshua H for taking the time to review our hotel. I would like to extend a sincere apology for the inconvenience you experienced while staying with us. To have an issue that created an environment that made it difficult to sleep is unacceptable to us. I truly hope you stay with us in the future and give us... More 

CT
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

I would highly recommend The Muse. The place is beautiful, everything looks brand new, including the rooms, they were literally impeccable and had a fun, funky decor. The bathroom was huge, especially for NYC standards and again, spotless/brand new. They even host a wine hour nightly from 5-6 and had coffee available in the lobby, 2 things I rarely ever... More 

Helpful?
1 Thank CT1129
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

Thank you for the five star review! I am so delighted to hear the you love our new renovations we completed in our guest rooms! I also am so happy that you enjoy the complimentary wine hour and our complimentary coffee and tea! We greatly look forward to seeing you next time your in town! More 

Copenhagen, Denmark
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Cool, calm and collected. Big spacious room with nice decor, cozy bar and restaurant. Close to everything with nice service and a good vibe. The Muse is a charming big city hotel with coolness and all you need downtown NY

Helpful?
Thank MaischO
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

Thank you for sharing your experience here at The Muse Hotel! I am so happy to hear that you like the vibe our property exudes! We hope to see you back very soon! More 

Pennsburg, Pennsylvania
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

The staff was wonderful the hotel was immaculately clean best place to stay in New York City we also want Mr. Bincks to be the hotel pet ambassador. The concierge always gave supra big vice on every restaurant and sites to see in the area very close to all transportation options

Helpful?
Thank Pat B
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

Thank you Pat B for your AMAZING review! It touched my heart that you spoke about Mr. Bincks. As much as our guests love Mr. Bincks, he loves you all so much more! All he looks forward to all week is coming and spending time with our guests. We here at The Muse, especially Mr. Bincks, can not wait to... More 

Bath
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

We were a little disappointed when we arrived in the lobby as it looked rather dated. The staff we fantastic - friendly and helpful but we just felt that the entrance was dark and a bit miserable looking. The rooms did NOT disappoint. Beautifully furnished, clean and welcoming. The beds were comfy and my friend and I were given rooms... More 

Helpful?
2 Thank faussett1
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

We greatly appreciate your feedback faussett1! I am so glad to hear that you enjoyed the staff and the new renovations we completed in our rooms! We are looking forward to having a revamp of our lobby in the near future also. I am so excited to hear that you would highly recommend our hotel. We can not wait to... More 

Atlanta, GA
Level Contributor
213 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 weeks ago via mobile

I love the Muse hotel. It is centrally located just a block off of Times Square on 46th ave. The rooms are updated and fresh and of good size for NYC. The staff are fabulous. Always courteous and helpful. I highly recommend staying here.

Helpful?
1 Thank TheGardners_11
Steven W, Manager at The Kimpton Muse Hotel, responded to this review

We truly appreciate the five star review! We strive to give our guests the best we can, all day everyday. I am delighted to hear that you enjoyed so many aspects of our property. We hope to see you back very soon! More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Beautifully renovated, The Muse Hotel New York is a serene, stylish sanctuary centered in midtown Manhattan. With top-notch service, exquisite amenities and luxurious comfort, each spacious guestroom is a sophisticated, artful inspiration. Housed in New York City’s theater district in the historic Leavitt Building, adjacent to NIOS restaurant and wine bar, this boutique hotel is within easy walking distance of Times Square, Rockefeller Center, the New York Public Library and the Museum of Modern Art. ... more   less 

Additional Information about The Kimpton Muse Hotel

Address: 130 West 46th Street, New York City, NY 10036 (Formerly The Muse Hotel New York)
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $291 - $894 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Kimpton Muse Hotel 4.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Kimpton New York City
New York City Kimpton
Muse Hotel New York
Hotel Style:
#11 Spa Hotel in New York City
#34 Family Hotel in New York City
#35 Luxury Hotel in New York City
#37 Romantic Hotel in New York City
#63 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Kimpton Muse Hotel staff and other travellers.
36 questions
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7 months ago
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Questions? Get answers from The Kimpton Muse Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for rooms at the back if you are trying to avoid road noise. Our room was super quiet!”
 of 5 bubbles faussett1, 22 Nov 2016 | Read review
“Higher is quieter, we stayed on 17th floor & it was very quiet.”
 of 5 bubbles A8847LBkarenk, 1 Nov 2016 | Read review
“Higher up to avoid noise. Not sure if there are any rooms not over the street, but this is near TIme Square, gotta live with it!”
  • Wardrobe complete with hotel robe, and yoga mat (not shown). And graffiti.
  • (The panda is mine, well, my daughters)
 of 5 bubbles CotesDeMourex, 1 Nov 2016 | Read review
“The room with the balcony was great for a longer stay, extra space, also nice to sit out and enjoy the sounds of New York.”
 of 5 bubbles 282agnesb, 5 Oct 2016 | Read review
“Higher floors have a lot of clanking noise from the elevator/machine room!”
 of 5 bubbles 907lizlarson, 5 Oct 2016 | Read review
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