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Room & Suite (432)
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Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“pillow menu”(223 reviews)
“one bedroom suite”(132 reviews)
AMENITIES
Wifi
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
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Reviews (2,921)
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Traveller rating
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249
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1,668
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All reviewspillow menunational restaurantone bedroom suitenew yorksmall kitchenettemini kitchenlexington avenuemidtown locationthe sofa bedcentral parkwaldorf astoriarockefeller centerwonderful hotelboutique hotelan upgradearound the cornerby nyc standards
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991 - 995 of 2,748 reviews
Reviewed 13 April 2015

The Benjamin Hotel was a great experience!! I read a few reviews about noise so was a little worried but not a problem. If you go to NYC, it's noisy. Doesn't matter where you stay. We slept great and were actually upgraded to a king...More

Thank hraney27
Response from SteveSasso, General Manager at The BenjaminResponded 20 April 2015

Dear hraney27, Thank you for taking the time to post a detailed review from return visit to The Benjamin. We take our guests’ feedback seriously and use it to improve the services and amenities we offer. I am thrilled you enjoyed them all from your...More

Reviewed 12 April 2015

The staff at The Benjamin, especially Omar at the front desk, exceeded any expectations I had of my NYC hotel experience. Omar was sure to take care of all of our needs and made sure this was a stay we would never forget. The Benjamin...More

2  Thank thewords
Response from SteveSasso, General Manager at The BenjaminResponded 15 April 2015

Dear thewords, Thank you for taking the time to post a review from your stay at The Benjamin. I am thrilled that you enjoyed your experience and the service and amenities we offer met your expectations. We are lucky to have a group of humble...More

Reviewed 12 April 2015

I've stayed here my last two business trips to New York. The Midtown East location is great, the staff is very friendly, and the rooms are modern and spacious. The National restaurant downstairs is also a happening place with great food. One elevator has been...More

1  Thank Lisa M
Response from SteveSasso, General Manager at The BenjaminResponded 15 April 2015

Dear Lisa M Thank you for taking the time to post a detailed review from your return visit to The Benjamin on Trip Advisor. We welcome all guest feedback as it gives us an opportunity to improve the product and service we offer. From our...More

Reviewed 12 April 2015

I can't say enough great things about The Benjamin! Everything from the location, the staff, the rooms, the food and the pillow menu. We were originally booked at another hotel, but after assessing the rooms, we quickly decided to call The Benjamin to see if...More

1  Thank Tottiisahottie
Response from SteveSasso, General Manager at The BenjaminResponded 15 April 2015

Dear Tottiisahottie, Thank you for the wonderful review on Trip Advisor. We take our guests’ feedback seriously and use it to improve the services and amenities we offer. I am thrilled that our Front Desk Manager, Omar was able to assist with securing accommodations at...More

Reviewed 9 April 2015 via mobile

I would like to take a minute to say thank you to your staff for the awesome experiance that my family had while staying at your hotel. I strongly recommend to any family that is going to be visiting or staying in Manhatton to stay...More

1  Thank Kauffung
Response from SteveSasso, General Manager at The BenjaminResponded 11 April 2015

Dear Kauffung, Thank you for taking the time to share your experience from your visit to The Benjamin. Wow, what a great review. I cannot thank you enough for the compliment for Omar and out team. It is delightful to see that you enjoyed the...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$260 - US$682 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in New York City
#44 Family Hotel in New York City
#53 Romantic Hotel in New York City
#72 Business Hotel in New York City
#93 Luxury Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$260 - US$682 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Green Hotel in New York City
#44 Family Hotel in New York City
#53 Romantic Hotel in New York City
#72 Business Hotel in New York City
#93 Luxury Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (474)
Room & Suite (432)
Dining (56)
Amenities (56)
Business Centre & Event Rooms (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
_louisewebb62
February 11, 2018|
AnswerShow all 5 answers
Response from Gul T | Property representative |
Hi Tamworth, Yes we do charge facility fee and it is listed under our rates. We provide high speed internet, $10 F&B Credit, unlimited local calls and luggage storage (in many hotels it is $2/bag) However, if you are... More
0
Votes
suzie1329
January 3, 2018|
Answer
Response from InteractiveMarketing | Property representative |
Hi Suzie, The hotel is located next to 53rd street/Lexington entrances for the E and M trains. The entrance for the 6 Train is in the same block as the hotel. Grand Central Terminal North Entrance is two street away from... More
1
Vote
Angelina C
January 1, 2018|
AnswerShow all 9 answers
Response from Simi C | Reviewed this property |
Hi I don’t remember about the robes but my guess is they probably have them.. they allow you to order various types of pillows so I imagine robes as well as the ironing supplies are provided. (Typical in US upscale hotels)
1
Vote
Room Tips
"In the past, very noisy w traffic from down below"
Read review
"Carpet was very tired and stained"
Read review
"The hotel will waive the daily facility use fee if you stay for 5 nights or longer."
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"Inside rooms are extremely quiet."
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