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W New York - Union Square

Expedia.comUS$399*
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Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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W New York - Union Square
W New York - Union Square
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1,460 Reviews from our TripAdvisor Community

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Showing 1,375: English reviews
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Knoxville, Tennessee
Reviewed 3 days ago NEWvia mobile

Every year I spend about 3 weekends at the W Hotel, Union Square, NYC. Everything about this W is excellent and I've never been disappointed. Somehow they even remember my name as I get out of the taxi. Highly recommended.

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Helpful?
Thank Jim P
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Jim P, Warm greetings from your family in NYC! It is always a joy to welcome back our friends for whom we have become a frequent home-away-from-home, and it was a pure delight to read your uplifting review. We thank you for taking the time to share and and look forward to your swift return. All the best, Bill...

Los Altos, California
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

I stay at this property at least 1-2 times a year and have always had pleasant experiences. The rooms are nicely sized for NYC. Decor is modern/funky and gives the place personality. The restaurant/bar is great for breakfast/brunch or a drink/nightcap - always lively. Check-in can sometimes be slower than desired b/c they never seem to staff the front desk...

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Helpful?
Thank Michael Y
About Hotel's Favourite Review
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Michael Y, It is always a joy to welcome back old friends, and we thank you for providing your heart warming review. May we suggest reaching out to a W Insider when planning your return and they will help you select a room that will allow you to truly relax and let the city go for a night, often...

Colorado
Reviewed 6 days ago NEW

Hotel is well located for transportation. The room was large with corner windows. Nice for a junior suite; a cheap way to give loyal patrons a "Suite Upgrade". Staff was very friendly. I always sleep well in their "Heavenly" beds. I loved the gym in the basement. We have stayed there a year earlier & LOVED it (got a "real"...

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Helpful?
Thank coloradodusty08
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello coloradodusty08, It is always a delight to welcome back old friends and we thank you for sharing your review. We are overjoyed that our welcome continues to impress and that you enjoyed our W beds, our dynamic location and FIT, our in-house fitness room. We thank you again for sharing your comments and we hope that you will return...

Reviewed 1 week ago NEW

First trip to NYC and struck lucky with W Hotel on Union Sq. Super location, easy walking to Central Park and on the subway line, so ideally sited. Rooms were decent sized, clean and modern. Staff were friendly and helpful and really added to our enjoyment of our stay. Coffee in the lobby was a nice addition to the package....

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Helpful?
Thank Katharine C
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Katharine C, It is a joy to introduce this extraordinary city to new explorers and we are honored that you joined us for your first visit to the Big Apple. We are elated that our welcoming hospitality helped make your stay such a success. We thank you for sharing your review and hope you will settle in with us...

New York City, New York
Reviewed 1 week ago

The rooms are creative and fun. The location is convenient for transportation. There are plenty of good restaurants nearby. Don't waste time eating at hotel. The coffee is even bad but the best food to find is just steps away.

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Helpful?
Thank Michael R
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Michael R, Warm greetings from W Union Square! It is always a joy to read a review of a great stay, especially one that highlights our sense of style. We are thrilled that you enjoyed our exceptional location but regret that our culinary offerings on this occasion did not impress. We hope that we will be able to tempt...

Boca Raton, Florida
Reviewed 1 week ago

Hotel is in a great location within easy walking distance to subway, restaurants, and park. Very friendly staff - professional and service-oriented. Offered us an upgraded room without us even considering to ask. Room very clean and updated. Recommend this property without hesitation.

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Helpful?
Thank robsed
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello robsed, Your outstanding review was enjoyed by all of us here at W Union Square; we thank you for taking the time to provide such a delightful recommendation! Your kind comments regarding the efforts of our Room Stylists and the welcoming spirit of those in the Living Room are most appreciated. It was truly our pleasure to host you...

Reviewed 2 weeks ago via mobile

I love this hotel. The W Union Square is a awesome and the staff is very friendly. The rooms are beautiful and spacious. Nelson at the front desk was very nice and super accommodating. Make sure to ask for him at check in! The food at the lobby restaurant Irvington was really delicious. Make sure to stay here next time...

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Helpful?
Thank Brian S
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Brian S, Greetings from W Union Square! It was a treat to have you settle in with us, and we thank you for your outstanding recommendation. It is always an extra privilege when we are chosen as the destination for a staycation; we know New Yorkers are very discerning, so we are overjoyed by your delight. Nelson was thrilled...

Toronto, Canada
Reviewed 2 weeks ago

Union Square is the most ideal spot to stay in NYC. Close to everything without being part of the mid-town tourist mayhem. This property is a standard W. Modern, clean, swanky with helpful staff. The view from my room was quite bad, overlooking a dusty courtyard where construction was going on. I have stayed at the W in the Financial...

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Helpful?
Thank richarddiamond1982
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello richarddiamond1982, We were thrilled to read your review and we thank you for taking the time to share your compliments and feedback! We cherish our enviable location and we are delighted that you share our belief that Union Square is the best place to be, perfect for both new explorers to Manhattan, and those who need a conveniently located...

Reviewed 2 weeks ago via mobile

I am spg platinum and so consistently choose w hotels when possible. This one was a huge disappointment. Positives. Rooms were ok and checkin staff were friendly and concierge was great. Negatives, common areas in hotel were small to non existent and as the restaurant was not "owned" by the hotel, the platinum breakfast benefit was not included and instead...

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Helpful?
Thank Tim R
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Tim R, Greetings from NYC! It is always a delight to welcome valued SPG members, and we thank you for providing your review. As you will have discovered from your adventures at our sister W hotels around the world, member benefits do vary from one location to another. We regret that you were disappointed with your breakfast, but hope...

Mystic, Connecticut
Reviewed 2 weeks ago

My daughter, a resident of Manhattan, gifted us a room at the W-Union Square for a weekend in April, 2017. She knows the city well, and it's readily apparent why the W-Union Square was chosen. Immediately upon arrival, a large urn of fruited water (plentiful variety of fruits mixed to offer a hint of flavor; very refreshing) suggests a welcome...

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Helpful?
Thank carriagehouse37
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello carriagehouse37 Warm greetings from W Union Square! We thank you for providing a review and appreciate you introducing your daughter to us. Your adoration of the amenities and touches provided, and your feeling of comfort while in our care delights us, but it is your high recommendation that really thrills. We thank you once more and hope that you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more   less 

Additional Information about W New York - Union Square

Address: 201 Park Ave S, New York City, NY 10003-1634
Region: United States > New York > New York City
Price Range: $432 - $960 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Union Square 4.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square
Hotel Style:
#54 Green Hotel in New York City
#106 Romantic Hotel in New York City
#108 Luxury Hotel in New York City
#158 Business Hotel in New York City
#176 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Union Square staff and other travellers.
7 questions
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Birmingham, United Kingdom
Cincinnati Ohio
over a year ago
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over a year ago
Baltimore, Maryland

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Questions? Get answers from W New York - Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were on 5th floor. One view into a wall wasn't the best other faced onto Union Sq which was nicer.”
, 18 May 2017 | Read review
“look for a room facing Union Square”
RonWamberal, 1 May 2017 | Read review
“Room 1202 had a nice view of Union Square with two double beds.”
MOBWestchesterNY, 22 Apr 2017 | Read review
“I really don't think you can go wrong with any of the rooms”
588ashleyy, 11 Apr 2017 | Read review
“Excellent bathroom facilities”
afrodiva2003, 4 Apr 2017 | Read review
5 of 5
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US$399* /night
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Prices are for 1 room, 2 adults
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