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W New York - Union Square

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W New York - Union Square
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1,370 Reviews from our TripAdvisor Community

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There are newer reviews for W New York - Union Square
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Showing 1,291: English reviews
Stockholm
Reviewed 5 weeks ago

I stay at this hotel at least once a month for work the last 12 months. It's kitty corner from Union Square and situated on the Park Ave S which is a beautiful boulevard with lots of restaurants and useful businesses like Chase, Bank of America, Starbucks, etc. It's also very close to some of the best restaurants I've eaten...

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Helpful?
1Thank calkenneth
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello calkenneth, Greetings from NYC! It was our pleasure to host you during your recent visit. We are always appreciative when guests take the time to provide feedback on their experience, both for the benefit of future guests, and to enable us to know if we are meeting expectations. We are thrilled that you were comfortable in your room, and...

Gwynedd Valley, Pennsylvania
Reviewed 5 weeks ago via mobile

What a great team running this hotel! From the curb to check-in to room service to restaurant --- Fast, friendly, service-oriented and fun! Great bed, quiet room, nice bathroom all in a great neighborhood! I will be back!!

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Helpful?
1Thank Deee92
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Deee92, It was our pleasure to welcome you to W Union Square, and we thank you for providing your feedback. We are thrilled that you enjoyed your time with us, and that we could provide you with a comfortable haven in our wonderfully eclectic neighborhood. We know that beyond our aesthetic design, the comfort of our rooms, and the...

Toronto, Canada
Reviewed 5 weeks ago

Between the W Hotel at Time Square and the W on Lexington, the is the newest and freshest feeling W Hotel in mid-townish area. Really enjoy the lobby, restaurant and rooms. Will definitely look to come to this W Hotel in the future!

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Helpful?
Thank JD77TO
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello JD77TO, Greetings from Union Square! We were so happy to host you during your recent visit to Manhattan and we are thankful for your lovely review. We are elated that you enjoyed our W hospitality and that you share our dynamic sense of style! We are thrilled that you spent some time chilling in our Living Room and hope...

Reviewed 24 October 2016

We had a very pleasant stay at the W Union Square. We celebrated our 10th anniversary here and were upgraded to a big and spacious unit. We are long standing SPG Members and love the service that the SPG hotels generally provide, and the W Union Square delivered! The location was EXCELLENT - it was super easy to get anywhere...

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Helpful?
Thank Cherie K
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Cherie K, Congratulations again on your 10th anniversary! We are always delighted to be included in personal celebrations, and it was our pleasure to be able to provide you with an experience you won't forget. We are elated that you enjoyed your time with us, and that you were able to make the most of our covetable location in...

Shanghai, China
Reviewed 23 October 2016 via mobile

Will stay again because it is such a fantastic location but no improvement in the staff. Doorman are the worst in NYC never help with bags, don't hail cabs and don't open doors I have no idea what they do. Room serviced at 7pm after a complaint and then done very poorly no rubbish put away no amenities replaced. Check...

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1Thank Mitchpa
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Mitchpa, Greetings from NYC! We were thrilled to welcome you on your recent visit and we thank you for taking the time to provide your feedback. We are delighted that you enjoyed our vibrant location but your comments regarding our Talent is alarming to us and it’s something I’m hopeful we can discuss in greater detail. I’d like to...

Manly
Reviewed 18 October 2016 via mobile

Recently had this hotel recommended to me and wasn't disappointed would definitely stay again and recommend to others. Location is great and found staff really good some good resteraunts close by .....

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Helpful?
Thank Robert F
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello Robert F, Welcome to the W family! It was a pleasure to host you during your recent stay and we are thrilled that you enjoyed your time with us. We believe our vibrant location on Union Square, our spacious, thoughtfully designed rooms and our welcoming amenities provide reason alone for guests to enjoy their stay. We also know that...

Honolulu, Hawaii
Reviewed 18 October 2016

The W Union square made me feel welcome from getting out of the cab. It continued on to wonderful front desk staff. It was a Saturday and I was able to walk about the open market at Union Square. The location - the service it top! This will be my Hotel in NYC from now on - EXCELLENT SERVICE!

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Thank William S
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello William S, Greetings from NYC! We were delighted to welcome you during your recent stay and we thank you for taking the time to share your wonderful review! We are thrilled that you enjoyed our vibrant location that provides visitors with a local vibe within the heart of Manhattan. What stands us apart is our people. We are elated...

San Antonio, Texas
Reviewed 16 October 2016

Very convenient for when we moved our child into NYU. The hotel is very familiar with the needs of parents of new college students, even helped arrange a car to transport our kid's stuff. Rooms are small (as are most in NYC.) But hotel staff was great. Nice happy hour in the bar. Sure I will stay again!

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Thank JMPTourist
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello JMPTourist, Greetings from NYC where we were delighted to welcome you and your family. We are elated that you enjoyed your stay with us and thrilled that we could help in small part with the NYU move-in process! We really appreciate you taking the time to share your feedback, and that you provided such a great shout-out for our...

virginia
Reviewed 12 October 2016

I spent two nights on a business trip in this hotel. It is in a location that is easy to get to most mid-town addresses. The lobby is fun, cool and hip as are most W Hotels. Where this hotel excels in in the room size for Manhattan. Many hotels on the island have very small rooms but this hotel...

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Helpful?
Thank mwbvirginia
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello mwbvirginia, Greetings from NYC! We were thrilled to host you during your recent business trip, and thank you for taking the time to provide feedback. We are delighted that you enjoyed your stay with us and elated that you enjoyed the pulse of our Union Square location. As you mentioned, we do have large rooms which provide a perfect...

New York City, New York
Reviewed 10 October 2016

Rooms are more spacious and brighter than most W's I have stayed. The fitness center is small but it does the trick. Hot Coffee in the Lobby in the morning is a great bonus. They are pet friendly and conveniently located right next to the Union Square dog park. Most importantly all the staff (especially David!) are extremely friendly and...

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Helpful?
Thank MLGS1_
Management_Team_365, General Manager at W New York - Union Square, responded to this review

Hello MLGS1_ It was a pleasure to welcome you and your pup to NYC and we appreciate you sharing your feedback. David is a star, one of many among our Talent, and we are elated that they all made an impression on you. We are thrilled that you enjoyed our comfortable rooms, they are the ideal place to relax and...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more   less 

Additional Information about W New York - Union Square

Address: 201 Park Avenue South, New York City, NY 10003
Region: United States > New York > New York City > Gramercy Park , Manhattan
Price Range: $339 - $1,038 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Union Square 4.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square
Hotel Style:
#53 Green Hotel in New York City
#107 Romantic Hotel in New York City
#110 Luxury Hotel in New York City
#159 Business Hotel in New York City
#177 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Union Square staff and other travellers.
5 questions
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Cincinnati Ohio
over a year ago
6 months ago
6 months ago
Baltimore, Maryland
Philadelphia, Pennsylvania, United States
over a year ago

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Questions? Get answers from W New York - Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“18th floor facing downtown”
 of 5 bubbles FLEXXX, 15 Nov 2016 | Read review
“Top floor rooms are awesome! But all are great to be honest!”
 of 5 bubbles 202rahulm, 15 Nov 2016 | Read review
“Ask to be overlooking Union Square”
 of 5 bubbles atraveljunky, 2 Nov 2016 | Read review
“Ask for a room on a higher floor for less street noise”
 of 5 bubbles erinh464, 3 Oct 2016 | Read review
“Ask for a Mega - great rooms”
 of 5 bubbles Whis117, 19 Sep 2016 | Read review
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