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W New York - Union Square

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W New York - Union Square
W New York - Union Square
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1,429 Reviews from our TripAdvisor Community

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There are newer reviews for W New York - Union Square
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Showing 1,345: English reviews
Zionsville, Indiana, United States
Reviewed 28 March 2014

Stayed here for a night while attending a one day conference and have stayed here one night previously. I always feel more hip than I really am as a 50 year old father when I stay in a W and this one was no exception. Lively first floor bar and restaurant scene, a bigger room than I might have expected...

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Helpful?
Thank MJN63
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello MJN63, Thank you for your review on W New York Union Square. We always appreciate hearing from all of our guests about their stay with us. I am glad you found your new home away from home in Manhattan. I will share your wonderful comments with the members of my team. We look forward to your next visit. If...

Washington DC, District of Columbia
Reviewed 27 March 2014

I've stayed here many times. The property is very cool and the rooms are larger than typical in NYC and very modern. Great location on the park with a huge choice of nearby restaurants Much less touristy than Times Square and much more fun than downtown. Quieter, too. Service is always outstanding and the onsite restaurant, lounge, and fitness room...

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Helpful?
Thank Harry G
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Harry, Thank you for taking the time to share with us your recent visit at W New York Union Square. I am glad you had a wonderful time at our hotel. We are very proud to annouce that our fitness center "Fit" will be refreshed in the next couple months. This will update our facility and bring it to...

Dominican Republic
Reviewed 25 March 2014

We had not stayed in the Union Square area before and we found it perfect for our Anniversary getaway. Hotel is perfectly located with plenty of shops, restaurants, etc very close by. Had dinner first night at Olivers restaurant in the hotel, great ambiance, great food an excellent experience. Front Desk staff, bell staff and door staff very attentive, professional...

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1Thank Alberto A
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Alberto, Thank you for taking the time to share your recent experience with all of us. It is always nice to read such raving reviews on our hotel and our team. I will share your wonderful review with the members of my team. I hope you had the opportunity to have a drink in our underground lounge called Lilium....

Denver, Colorado
Reviewed 15 March 2014

I can't remember having such good service at a New York hotel (much less any hotel we've stayed at for a long time. We generally only stay at hotels rated 4 or 5 stars, and we average 3 or 4 trips to NYC a year for the past 7-8 years. When we arrived, we received a call just checking that...

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Helpful?
Thank Sky Y
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Sky, Thank you so much for taking the time to share your experience with us. I am glad you enjoyed your stay with us and you found your new home away from home. I will share your nice comments with David our Welcome Ambassador. I am sure he will greatly appreciate the recognition. Please reach out to me directly...

Newtown, PA
Reviewed 12 March 2014

My daughter and I stayed at the W Union Square monday night. I sent this email today to the manager…..let it serve as my review! I just wanted to send a short note to tell you what a great hotel you are running. W Union Square has always been the hotel our family visits in NYC. My husband was your...

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Thank Cmse
Boston, Massachusetts
Reviewed 11 March 2014

I brought my mom to the city for 2 nights for her birthday. We stayed on points and were treated so well by everyone - especially Nelson at the front desk. When he found out it was her birthday he insisted on sending a gift to the room. After we got back from dinner and our show that night a...

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Helpful?
Thank LMF06
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello LMF06, Thank you so much for taking the time to write a review on W New York Union Square. It is always nice to read such a raving review on our hotel and our team. I am glad Nelson was able to make a special occasion that much more memorable. I know he will be thrilled to read this!...

New York City
Reviewed 9 March 2014

I have stayed at and reviewed this hotel before and some stays have been better than others. My last stay was just Great and I commend the Team they have working at this hotel. The Location of this hotel in Union Square is just Perfect. You can get to Soho in three subway stops or a $8 taxi ride. You...

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2Thank NYCshopper
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello NYCshopper, Thank you very much for taking the time to share your experience with all of us. It is always nice to read such a great review on our hotel and team. I am glad you love our newly refreshed rooms. I will share your review with the members of my team. If I can be of any assistance...

new york
Reviewed 9 March 2014

cannot say anything bad about our stay. from the minute we pulled up to the hotel until we drove away 2 days later the staff was wonderful. they kept asking if there was anything they could do for us and went out of there way to make us feel comfortable. they were always pleasant and polite. the accommodations were perfect....

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Helpful?
Thank dssNewYork
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello dssNewYork, Thank you for your recent review on W New York Union Square. I am glad you enjoyed every minute of your experience with us. It is always nice to read such a raving review on the hotel and our team. I hope you had the opportunity to dine with us in Olive's. Should you need anything on a...

Minneapolis, Minnesota
Reviewed 4 March 2014

I spent a weekend at this property, visiting my son. The staff was very accomodating, the room super cool with views of the square. My only complaint was the request for a high floor. We checked in early but needed to wait until check in time to get our room, even with all of that we were only given the...

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Helpful?
Thank Wannabegardening
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Wannabegardening, Thank you for taking the time to write and share your recent experience with us. I am glad you had wonderful stay with us and loved our hotel. I am sorry we didn't deliver on your request to an upper floor. Please reach out to me directly when you plan on returning to our hotel so I can...

London, England
Reviewed 3 March 2014

The W is great, noisy, modern, good views and location, decent service but the loud music and poor lighting bores you after a couple of days. Great for a weekend and don't go for business although the internet connection was not bad.

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Thank EugeneGregoire
Gtellez, Front Office Manager at W New York - Union Square, responded to this review

Hello Eugene, Thank you for taking the time to write a review on your recent stay wtih us. I am glad you enjoyed your visit with us. I am sorry you faced a few issues with the internet connection in your room. I hope you called Whatever Whenever to let them know you were having a problem with the connection....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Ringed by the essential: shopping, music, and art; the W New York Union Square's landmark 1911 beaux arts Guardian Life building, re-invented by David Rockwell, has the city at its fingertips. ... more   less 

Additional Information about W New York - Union Square

Address: 201 Park Avenue South, New York City, NY 10003
Region: United States > New York > New York City
Price Range: $446 - $907 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Union Square 4.5*
Number of rooms: 270
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Also Known As:
w New York - Union Square Hotel New York City
w New York City
w Hotel Union Square
w Hotels Union Square
w Union Square
Hotel Style:
#55 Green Hotel in New York City
#107 Luxury Hotel in New York City
#107 Romantic Hotel in New York City
#159 Business Hotel in New York City
#177 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Union Square staff and other travellers.
6 questions
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Birmingham, United Kingdom
Cincinnati Ohio
over a year ago
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10 months ago
Baltimore, Maryland

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Questions? Get answers from W New York - Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms ending -15 are nice and quiet”
 of 5 bubbles SvenssonDE, 18 Mar 2017 | Read review
“Any room facing Union Square”
 of 5 bubbles xxnaughtyboyxx, 11 Mar 2017 | Read review
“Get a room facing the square”
 of 5 bubbles DonWcks, 24 Feb 2017 | Read review
“We stayed in room 2108 & I'll request it every time!”
  • Beautiful sunset taken from my room. One World Trade Building is on the far left.
 of 5 bubbles Fashionating, 22 Feb 2017 | Read review
“Union Square views are beautiful!”
 of 5 bubbles NYCshopper, 12 Feb 2017 | Read review
5 of 5