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Hotel Chandler

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Hotel Chandler
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3,204 Reviews from our TripAdvisor Community

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Showing 2,836: English reviews
Boston, Massachusetts
Reviewed 1 week ago

This was a very nice place to stay. The rooms were tiny, and I wished there had been a bathtub too, but the shower was a good size and had beautiful and clean tiling on floor. Room service was good and fast. Location was good. I liked the shutters on the windows too. Very comfortable stay.

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Helpful?
Thank mairfair
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear mairfair, Thank you so much for your review. I am delighted to hear that you found our room service fast and enjoyed the location of Hotel Chandler. You are the reason we all work very hard at Hotel Chandler! We sincerely appreciate your feedback. We look forward to welcoming you back in the near future! Sincerely, Gilles Rebmann General...

New York City, New York
Reviewed 1 week ago

This hotel feels small even though it isn't. It is cute and cozy and walking distance from Penn Station and easy walk to Times Sq. and theater district. Yadav, the restaurant manager was extremely accommodating and made us breakfast himself as we arrived in time for a blizzard that later panned out. We enjoyed our short stay.

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Helpful?
Thank Jackie B
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Kate C Thank you so much for your review. I am really happy to see that you enjoyed your stay with us and the team did such a good job. I'm glad that you were able to enjoy your stay and that the "snowstorm" did not put a damper n your plans. I will be sure to pass your...

Long Beach, California
Reviewed 1 week ago

Great customer service, peaceful hotel, excellent food, perfect location. Rooms are small, but comfortable. Walking distance to great shopping, Penn Station, Empire State Building, and Washington Square Park.

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Helpful?
Thank Stephanie R
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Stephanie R Thank you so much for your review. I am really happy to see that you enjoyed your stay with us and the team did such a good job. We pride ourselves on being centrally located in this City with quick access to all that it has to offer. I do look forward to welcoming you back in...

Sydney, Australia
Reviewed 1 week ago

Recommend highly - great price, location, draft beer, clean room , service!!!!!!!!!!! The cit was snowed in - but the staff was great and very helpful. Just few blocks to the Koreantown - so great food there!!!!!

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Helpful?
Thank stephensingam
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear stephensingam Thank you so much for your review. I am really happy to see that you enjoyed your stay with us and the team did such a good job. I'm happy that our "snowstorm" didn't prevent you from enjoying your stay. We do look forward o your next visit. Sincerely, Gilles Rebmann General Manager

Washington DC, District of Columbia
Reviewed 1 week ago

We stayed at the Chandler for two nights. It is located in a great area, especially if you're in the mood for Korean BBQ. Staff was friendly and helpful and the room was a nice size, bed was comfortable and had everything we needed. We would definitely recommend this hotel and will be returning here for future NYC trips!

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Helpful?
Thank GHawkins84
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear GHawkins84 Thank you so much for your review. I am really happy to see that you enjoyed your stay with us and the team did such a good job. I'm happy to hear that you are willing to recommend us and that we can look forward to a return visit from you. Sincerely, Gilles Rebmann General Manager

Reviewed 1 week ago via mobile

4.5/5. Everything was great, the staff was welcoming and very helpful. The room exceeded my expectations: it was spacious and super neat. The location was awesome, 2 minute walk to K-town. One thing it can improve though, is the elevator. It was pretty slow. Otherwise, it was such a pleasant stay!

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Helpful?
Thank Asha T
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear Asha T Thank you so much for your review. I am really happy to see that you enjoyed your stay with us and the team did such a good job. We are looking forward to welcome you again the next time you will visit New York. Sincerely, Gilles Rebmann General Manager

Dallas, Texas
Reviewed 1 week ago

Stayed at this hotel for 3 days. I loved the location and the upkeep of the facilities. The hotel staff were very friendly and accommodating; knowledgeable about the hotel surroundings as far as spots to visit etc. I also liked the toiletries provided. High quality. Rooms were very clean!

Review collected in partnership with this hotel
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Helpful?
Thank kayshers
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear kayshers Thank you so much for your review. I am really happy to see that you enjoyed your stay with us and the team did such a good job. I will be sure to share your review with the rest of my team. We are looking forward to welcome you again the next time you will visit New York....

New York City, New York
Reviewed 1 week ago

I will definitely come back my experience being there was wonderful love love love love love love the bed it was so comfortable. All the staff was very nice and always help me when I needed help the water was nice and hot.

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Helpful?
Thank jahtias2017
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear jahtias2017 Thank you so much for your review. I am really happy to see that you enjoyed your stay with us and the team did such a good job. I'm also happy that you found our bed so amazing. We are looking forward to welcome you again the next time you will visit New York. Sincerely, Gilles Rebmann General...

London, United Kingdom
Reviewed 2 weeks ago

I think this place has not had a refurb in 20+ years. I found the rooms to be musty, dated, dusty and aged, especially all that wood, the bedhead - that seems to have never been dusted, the wooden robes and table. Old old old TV's like 20 years! Bathroom was ok, reasonably clean. Not sure why this hotel has...

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Helpful?
Thank VTK8
Paris, France
Reviewed 2 weeks ago

Excellent service at any level, ideal location in Manhattan. Good breakfast. The Chandler is my secret adress in NYC and what I am looking for. Client experience is taken into consideration. This is my 4th stay and I will come back in August 2017

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Helpful?
Thank 702stephanet
ChandlerMgr, General Manager at Hotel Chandler, responded to this review

Dear 702stephanet, Thank you so much for your review. I am so happy that you truly enjoyed your stay and that the staff made an impression during the 4 times you have stayed with us. I thank you for your continuous visits. I'm thrilled to have the honor to welcome you again in August 2017. Sincerely, Gilles Rebmann General Manager

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Set close to the Empire State Building, Madison Square Park, Penn Station and Times Square there is a secret, elegant and classical gem: Hotel Chandler. Hotel Chandler provides a timeless sense of luxury in its original 1905 architecture. Every guest is shown an intimate and personalized style of service, with quiet concern and pride. Located on 31st Street between Madison and Fifth Avenues with in a few minutes of all public transportation and all that New York City has to offer. Hotel Chandler is located in the heart of it all! ... more   less 

Additional Information about Hotel Chandler

Address: 12 East 31st Street, New York City, NY 10016-6702
Region: United States > New York > New York City > Midtown
Price Range: $311 - $730 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Chandler 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Chandler Hotel New York City
Hotel Chandler New York
Hotel Style:
#33 Business Hotel in New York City
#69 Romantic Hotel in New York City
#95 Luxury Hotel in New York City
#103 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chandler staff and other travellers.
18 questions
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Questions? Get answers from Hotel Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near the elevator. People can be rude and loud. They have an east wing that is REALLY quiet with only 3 rooms per floor.”
 of 5 bubbles BR117, 22 Mar 2017 | Read review
“Corner suites worth the few extra dollars. Also, consider +breakfast packages. Prices modest by NYC standards, food excellent.”
 of 5 bubbles Vinalbany, 20 Mar 2017 | Read review
“Top floors have views. Ceilings are high so even though rooms are small, you don't feel squished.”
 of 5 bubbles 454jackieb, 18 Mar 2017 | Read review
“There is a construction going on directly next door, a new condominium”
 of 5 bubbles VTK8, 12 Mar 2017 | Read review
“Ask for the rooms away from construction”
 of 5 bubbles Q8294YKalexandrer, 2 Mar 2017 | Read review
5 of 5