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Motto by Hilton New York City Chelsea

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Traveller (897)
Room & Suite (129)
Dining (27)
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About

#21 of 499 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
Daily Mandatory Destination Charge includes: Premium WiFi: daily $10 food & beverage credit for use in restaurant & coffee bar: choice of local meditation session or 45 minute Orange Theory Training class at local gym: 2 bottles premium water daily. Towering 42 stories over Chelsea, our hotel is two blocks from Madison Square Park and the Flatiron Building. We're about a mile from The High Line, Chelsea Market, Times Square, and Greenwich Village. Dozens of unique eateries, bars, museums, and shops are also a short walk from our doors. Or unwind with a drink and bite to eat at our bar and restaurant.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Meeting rooms
Wifi
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Special diet menus
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Safe
Refrigerator
Cable / satellite TV
Walk-in shower
Telephone
Private bathrooms
Tile / marble floor
Flatscreen TV
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English, Spanish
Hotel links
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Location

113 West 24th Street, New York City, NY 10001
Motto by Hilton New York City Chelsea
5.0
994 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Motto by Hilton New York City Chelsea earns rave reviews for its immaculate cleanliness and modern, stylish ambiance, complemented by the warm and attentive service of its staff. While some travelers find the value debatable, citing concerns over mandatory fees and compact room sizes, the hotel's prime, central location near subways and attractions consistently receives high praise. Guests have noted noise issues, but many are won over by the well-designed rooms with great city views and the hotel's overall trendy and young vibe.
Location
Convenient
Atmosphere
Stylish
Rooms
Well-designed
Value
Debatable
Cleanliness
Immaculate
Noise level
Mixed
Service
Attentive
Amenities
Satisfactory
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TaK wrote a review Feb 25
3 contributions
My daughter and I had an unforgettable experience at Motto by Hilton during our annual girls trip from Santa. This year we went to New York from Los Angeles and had the absolute best time. We stayed in a room with a king bed and a city view that provided a breathtaking panorama, featuring the One World Observatory, Brooklyn Bridge, Statue of Liberty, and the city's charm. The room's modern minimalist design in blue warm tones was not only aesthetically pleasing but also spacious with ample storage and hooks. The comfort of the bed made our three-night stay truly relaxing. What made our visit exceptional was the outstanding staff. Their warmth and hospitality went above and beyond, leaving a note for my daughter and surprising us with a box of chocolates from Santa. Such thoughtful gestures added a personal touch to our stay. Overall, Motto by Hilton is a gorgeous hotel with stunning views, comfortable accommodations, and a staff that makes you feel truly special. Without a doubt, we would choose this hotel again and highly recommend it to anyone visiting New York.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Get the 7day unlimited Metro Pass. $35 and worth every cent.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andy R wrote a review Jan 2024
22 contributions
Hotel's Favourite
We absolutely loved our stay at Motto. We stayed for Christmas and were sad to leave. The staff and atmosphere are extremely welcoming and the decor is very stylish and typically New York. A modern but authentic feel to our stay with fantastic location in the heart of Manhattan, between 6th and 7th Ave. Nearest subway at 23rd street just 1 block away too with various uptown and downtown routes. Check in and out was very easy though reception can get busy because the hotel is popular. However, there were always polite, helpful staff on hand. Free Wi-Fi worked everywhere in the hotel and rooms and premises were immaculately clean. Comfortable beds/pillows, plenty of charge points and mini fridge. Free water each day also. Room for a family of 4 is a little small and there's no wardrobe which was a slight downside. 3 big draws on the beds and space for suitcases but 4th draw replaced by a safe and a bit of a lack of space for clothes and belongings as a result. That said, the room did not feel cramped as we're tidy and in Manhattan, space will always be at a compromise. Breakfast was absolutely fantastic as was all food that came from the kitchen. Great taste and flavours as well as presentation. They really know how to serve food here and though part of a huge chain, this felt like a family run hotel with great attention and service levels. Full drinks bar and cafe with a wonderful atmosphere at all times of the day, breakfast lunch or dinner. Also, a quite and relaxing lounge on the floor above, for guests. Extremely well presented and great for our Christmas day family photo's. There is also a small fitness gym on the 4th floor with weight, treadmills, mats, Pelaton etc and lifts operate only by guest keys for security. One slight problem where we only seemed to be given 3 towels each day when there were four of us in the room and had to ask for additional ones each day but they were sent immediately. Would highly recommend this hotel for travelling families, couples or solo travellers. Very friendly, highly convenient, fantastic food, lovely atmosphere, good value and excellent service. We certainly will look to stay here again when in New York, hopefully in the not too distant future.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: 7 day Subway card $36 and worth the money if staying a few days. Otherwise $2.90/ride. Taxi from...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded Jan 14, 2024
Hi Andy! Thank you for taking the time to share your positive experience with us on Trip Advisor. We greatly appreciate your kind words and are thrilled to hear about your pleasant stay. We hope to host you very soon again at Motto Chelsea NYC!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shehab A wrote a review Feb 20
1 contribution
The location is amazing, it’s in the middle of everything. You can literally walk anywhere. Room service was fantastic and the staff were even better. A huge thank you to Ceasar, Heidy and Bernard for the great hospitality and making us feel at home. They were a huge part that of making our experience better.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mo Ahmed, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 1 week ago
Thanks a bunch for sharing your awesome feedback! We're thrilled you loved our central location—it's indeed perfect for exploring on foot. And we're over the moon to hear that our room service hit the spot and that our staff, especially Ceasar, Heidy, and Bernard, made your stay feel like home away from home. Your shoutout to them means the world, and we'll make sure they know how much you appreciated their hospitality. Can't wait to welcome you back for more great times!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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janet g wrote a review Feb 8
Katy, Texas723 contributions
I hate to give a honest review bc I don’t want this hotel to be full when I return. Bc we will return. It’s outstanding. Check in was easy. It’s not a traditional huge front desk, which gives guests an introduction to the intimacy of this hotel. Andres and Myles and Zee checked us in. They were friendly and professional. Everytime we’d see Myles and Andres during our stay, they would greet us by name. How awesome is that? Housekeepers do a spectacular job at keeping the room clean. Thank you to that unseen team. The rooms are small. But we made use of the space with the underbed drawers. We were on floor 33 and could see Lady Liberty in the distance. The only cons are the bath towels are scratchy and thin. And there is no coffee makers in the room, nor in the hallways, as many Hiltons offer complimentary. The location is great too. And the lobby bar was great and we spent time in every evening. Jennifer and carina (or Carolina) and Noah were our servers there and they always greeted us by name. Thanks again for a great stay. Myles was a standout employee. See y’all soon!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mo Ahmed, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 1 week ago
Thank you for your wonderful review! We're thrilled you enjoyed your stay with us and appreciate your kind words about our team members and the hotel's ambiance. We're delighted that check-in was smooth and that you found our team members, Andres, Myles, and Zee, to be friendly and professional. It's great to hear that our housekeeping team maintained a clean environment for you and that you enjoyed the view from your room. Your feedback about the towels and coffee makers is duly noted, and we'll strive to improve in those areas. We're glad you enjoyed the lobby bar and the service provided by Jennifer, Carina (or Carolina), and Noah. We'll be sure to pass on your compliments. Myles will be thrilled to know he stood out during your stay. We're lucky to have him on our team. Thank you for choosing us, and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Neil W wrote a review Feb 4
2 contributions
Awesome place to stay. Caesar, Sindy, and Marrissa were amazing to work with. They were able to accommodate all of our requests and then some. They exceeded our expectations and always went the extra mile with each and every request we had. Would stay here ago dokey to seeing Caesar Sindy and Martissa again. You guys are awesome
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mo Ahmed, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 1 week ago
Thank you so much for taking the time to share your wonderful experience at our place! We're thrilled to hear that Caesar, Sindy, and Marrissa were able to make your stay exceptional. It's always our goal to exceed expectations and provide outstanding service, and we're delighted to know that we achieved that during your visit. Your kind words mean a lot to us, and we appreciate the recognition for our team's efforts in accommodating your requests. We'll be sure to pass on your compliments to Caesar, Sindy, and Marrissa—they will be delighted to hear that their dedication to guest satisfaction has made a positive impact. We look forward to welcoming you back with open arms. If there's anything specific you loved about your stay or if there are areas where we can further improve, please feel free to share. We're always eager to enhance our guests' experiences. Thank you once again for choosing us, and we can't wait to have you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Haddonfive wrote a review Feb 1
Auckland, New Zealand12 contributions
Sorry for the delay in writing this! In Dec my husband and I plus our two teenage girls stayed at Motto for a week, we had two rooms. Mostly it’s great however there are a few buts…. - firstly when we arrived they had put us on different floors, our girls 3 floors higher than us. They made a joke that the girls would probably be grateful to be on a different floor to us ha ha but it was actually a pain. After one night I asked for the girls to be moved to our floor, it just made much more sense and given we were staying a week I thought they would’ve ensured this when they were allocating rooms. It’s just attention to detail. - the rooms are tiny!! The bathroom is a shower and toilet and that’s it. The basin is in the room just inside the door. There is nowhere to put suitcases, they are on the floor and you step over them. - there are no wardrobes, there are hooks inside the door with a couple of coathangers and that’s it. I wear a lot of dresses so this isn’t good for me to hang dresses so they don’t get crumpled. That arrangement is really only good for coats. - no chair and simply no room for a chair. Seriously there’s hardly room to swing a cat. A previous review stated that it’s a hotel for young people and I have to agree. It had a funky vibe and is busy down in the foyer/ bar area. A cool vibe but I can see it definitely isn’t for an older person. The pros are the location, walkable to so much and very easy to subway. Loved being a block from Flatiron and Eataly. The bar is a fantastic bonus and makes a great coffee. So handy being able to have a decent breakfast there and not have to walk around looking for somewhere. We used the bar/ restaurant a lot. We had an epic view as we paid for the landmark view room. 180 degree views uninterrupted. Would we stay again? Possibly although I might look at other options first before confirming. The size of the room is off putting.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 3 weeks ago
Hi Hadds24! Thank you for taking the time to share your honest feedback with us on Trip Advisor. We greatly appreciate your kind words and are thrilled to hear about your pleasant stay. We hope to host you very soon again at Motto Chelsea NYC!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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therealnicjames wrote a review Jan 2024
Dubai, United Arab Emirates108 contributions
One of the best hotels I have stayed in, in Manhattan. Room was much bigger than most, very clean, smelt great, huge comfy bed with comfy pillows and linen. We were on the 26th floor and the view was spectacular. Also one of the quietest hotels I’ve stayed in for Manhattan. Staff were lovely, nice bar and restaurant downstairs. Walking distance to so many attractions, restaurants and bars. So easy to get dropped off and picked up curb side by a taxi/Uber. Can’t fault this place, will stay again.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Get a high floor for less noise from the street
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 3 weeks ago
Hi nicjames! Thank you so much for making Motto your home away from home. We appreciate your feedback and hope to see you back soon for another big apple adventure!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Erin B wrote a review Jan 2024
1 contribution
The whole experience was seamless. The room was clean and fresh, the view was amazing, the mirror has a great light for getting ready, the bathroom is beautiful. Also the receptionists were very accommodating and checked in often. Housekeeping did a great job, a lot of hotels skip housekeeping so it was very appreciated.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 4 weeks ago
Hi Erin, Thank you so much for making Motto your home away from home. We appreciate your feedback and hope to see you back soon for another big apple adventure!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michelle Q wrote a review Jan 2024
San Francisco, California1 contribution
Wonderful hotel. It was out 1st here but we travel to NYC frequently. Started with a great 1st impression w Edgar &Alex at check in. They were attentive, efficient, helpful and fun. They got us into a room before check in time, which we really appreciated. We will stay here again and highly recommend!
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 4 weeks ago
Hi michelleq340! Thank you for choosing Motto Chelsea. We are beyond glad that we were able to get you into a room early and are delighted to hear that you had a positive experience during your stay. We will pass on your kind words to Edgar & Alex, I am sure it will make their day! We hope to host you at Motto Chelsea NYC!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephanie B wrote a review Jan 2024
1 contribution
I absolutely adore the Motto in Chelsea and the wonderful staff. I’ve stayed here for two business trips and will absolutely be back. The hotel is clean with nice-sized rooms and a great restaurant/bar, particularly for being in Chelsea and within walking distance of so many great spots. And I really cannot say enough about the staff here - so kind and responsive. Thank you, Andres and team!
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Motto Team, Guest Services / Front Office at Motto by Hilton New York City Chelsea
Responded 4 weeks ago
Hi Stephanie! Thank you for taking the time to share your positive experience at Motto Chelsea. We are delighted to hear that your stay was a great one and that you found loved our restaurant. We will pass on your kind words to Andres and our Motto Team! Our staff takes great pride in providing welcoming and attentive service, so we appreciate your amazing feedback about their hospitality. Thank you for choosing Motto Hotel, and we're already looking forward to your return!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$268 - C$494 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea
NUMBER OF ROOMS
374
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Motto by Hilton New York City Chelsea - UPDATED 2024 Prices, Reviews & Photos - Hotel - Tripadvisor

Frequently Asked Questions about Motto by Hilton New York City Chelsea
Which popular attractions are close to Motto by Hilton New York City Chelsea?
Nearby attractions include The Magician New York (0.4 km), Museum of Sex (0.5 km), and Escape the Room NYC (0.3 km).
What are some of the property amenities at Motto by Hilton New York City Chelsea?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Motto by Hilton New York City Chelsea?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Motto by Hilton New York City Chelsea?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Motto by Hilton New York City Chelsea?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Motto by Hilton New York City Chelsea?
Conveniently located restaurants include Johny's Luncheonette, Brooklyn Bagel & Coffee Company, and Stumptown Coffee Roasters.
Are there opportunities to exercise at Motto by Hilton New York City Chelsea?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Motto by Hilton New York City Chelsea?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Motto by Hilton New York City Chelsea?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Motto by Hilton New York City Chelsea offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Motto by Hilton New York City Chelsea?
The staff speaks multiple languages, including English and Spanish.