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W New York - Times Square

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Traveller (1762)
Room & Suite (843)
Dining (62)
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Overview
  • Excellent45%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“blue fin”(145 reviews)
“times square”(1,663 reviews)
“cool corner room”(64 reviews)
AMENITIES
Free Internet
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from W New York - Times Square
Special Offer: Book Early and Save
Hotel deals
Offers from W New York - Times Square
Special Offer: Book Early and Save
Hotel deals
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Nearby Hotels
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Reviews (4,525)
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3,754 results
Traveller rating
1,642
1,124
534
284
170
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LanguageEnglish
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1,642
1,124
534
284
170
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All reviewsblue fintimes squarecool corner roomliving room barbliss productsnew yorkspectacular roomfrosted glasshigh floorhudson riverrooms are smallbig applestreet noisecentral parkelevatorlobbynyc
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1,721 - 1,725 of 3,754 reviews
Reviewed June 14, 2014

I almost gave this 3 stars due to the room, but I couldn't bring myself to do that to the staff because they were ABSOLUTELY AWESOME! We checked in quickly, beautiful first level, beautiful lobby, they knew it was my 40th birthday and someone serenaded...More

Thank TexasGingerbread
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded June 15, 2014

Hi there and thank you for your wonderful review of your recent stay with us. I am delighted to hear that our Welcome Desk agents were able to suprise serenade you at the time of check in. We always enjoy being a part of our...More

Reviewed June 14, 2014 via mobile

I need to qualify this review with the fact that I haven't retained any status with SPG so I am maybe a little high maintenance now I am just a regular customer. I have stayed at Ws around the World and this one in Times...More

1  Thank simo029
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded June 15, 2014

Hi there and thank you for taking the time to share this honest and balanced feedback with us. I regret to hear that you were disappointed in the service you experienced during your recent visit. There is never an excuse for guest inconvenience or dissatisfaction,...More

Reviewed June 13, 2014

This hotel is superb if you're one of the teenagers that came in a large group for your school trip or just a family of tourists. I stay at this hotel because its close to work and have stayed here for over 30 nights (yet...More

1  Thank EricC238
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded June 15, 2014

Thank you for taking the time to share this valuable feedback with us. I regret to hear that you have not had the best experiences with us during your recent stays. There is never an excuse for guest dissatisfaction, and I would like to extend...More

Reviewed June 12, 2014

We stayed in a fantastic suite which was absolutely fantastic. 1 bedroom with ensuite, lounge with extra toilet. The bed was really comfy not too soft and not too hard, just right. There is no tea or coffee in room which was disappointing for a...More

Thank Alison15
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded June 14, 2014

Hello Alison, thank you very much for your great feedback! I’m glad that you enjoyed your stay with us. It’s wonderful when we learn that our staff went above and beyond and made your stay more memorable. I’m very sorry to hear that you had...More

Reviewed June 12, 2014

I had a little difficulty finding the hotel using Waze but once I did, it was worthwhile. Located in the old Planet Hollywood building, the hotel is superbly positioned for me - for my office and also for getting out for a run in Central...More

Thank David H
Response from WGuestServicesTeam, Guest Relations Manager at W New York - Times SquareResponded June 14, 2014

Hi David, thank you very much for your wonderful comment! I’m glad to hear that you enjoyed your stay with us and not only for our location but also for our services. It’s always great to hear that we have delivered the service we strive...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
US$302 - US$649 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Green Hotel in New York City
#148 Business Hotel in New York City
#191 Luxury Hotel in New York City
#216 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$302 - US$649 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Green Hotel in New York City
#148 Business Hotel in New York City
#191 Luxury Hotel in New York City
#216 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (1762)
Room & Suite (843)
Dining (62)
Pool & Beach (3)
Amenities (17)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Dana-Da-Dane
April 15, 2018|
AnswerShow all 3 answers
Response from Steven A | Reviewed this property |
As you know pricing changes frequently based upon several factors, largely due to demand, which is driven by events taking place at any given time. My recommendation is to always call the hotel directly, not the reservation... More
1
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Dana-Da-Dane
April 15, 2018|
AnswerShow all 3 answers
Response from IAN J | Reviewed this property |
10 mins
0
Votes
ambereliseerinn
April 2, 2018|
AnswerShow all 4 answers
Response from Les317 | Reviewed this property |
No swimming pool but we were out most of the time and the weather does not permit.
0
Votes
Room Tips
"The higher the better."
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"Higher floors are quieter/ best views of times square"
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"Our rooms were great"
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"SPG member - ask for high floor"
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