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US$329
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US$329
Fully refundable before 23-04-08
US$375
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About
#63 of 529 hotels in New York City
Location
Cleanliness
Service
Value
New York City’s newest and brightest star, Hard Rock Hotel New York, is now open. Located in the heart of Midtown Manhattan, our legendary lineup includes unforgettable entertainment venues, 446 guestrooms and suites across 36 floors, and all-day dining options. Turn up the volume on the world’s most iconic skyline from our remarkable rooftop bar and lounge. This is your backstage pass to the best of Midtown Manhattan with Broadway, Rockefeller Center, and Fifth Avenue shopping steps away. This must-visit destination on Music Row honors the mecca of music stores and recording studios that came before us on 48th Street, and our walls are adorned with memorabilia from many of the legendary artists who were inspired by New York City.
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Property amenities
Paid public parking nearby
Free internet
Yoga classes
Coffee shop
Evening entertainment
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Car hire
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Gift shop
Outdoor furniture
Shops
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Blackout curtains
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Complimentary toiletries
Telephone
Wardrobe / wardrobe
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
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Room types
City view
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Russian, Spanish, German and 3 more
Hotel links
Location
100Great for walkers
Grade: 100 out of 100
478Restaurantswithin 0.5 km
278Attractionswithin 0.5 km
Contact
159 W 48th St, New York City, NY 10036-1523
Getting there
49th StNew York City Subway2 min
50th StNew York City Subway3 min
Rental CarsSee all New York City car hire
705Reviews14Q+A38Room tips
Reviews
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Beautiful hotel with excellent customer service. Very close to all the action of Times Square and very quiet when you return to your room. The most comfortable bed I have slept in. Their lobby staff couldn’t do enough to help and really added to our stay. We stayed 6 nights and I could have stayed for longer.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
My wife and I stayed here from August 21st to August 24th. Absolutely amazing property and top level customer service. The concierge greeted us with bottled water when we checked in and asked how he could be of service. We explained to him that we were trying to check in early as we arrived at 9:30AM. Although they had no rooms available, he had a bellhop take our luggage to storage so we could explore the town. The hotel is brand new and is completely amazing. Lots of cool memorabilia on the walls and the customer service is top notch. My only complaint is that the rooms are a little small but I guess that is expected in NYC. An awesome stay to say the least and my wife and I will be looking to stay at other Hard Rock properties when we travel together and with family. Stay away from the NYY Steakhouse. Completely overpriced and a terrible atmosphere. We walked in on a Monday night and were the only couple in the steakhouse. We asked to see a menu and when we saw the prices we got up and left. An 8 oz. steak was $60.00 USD and a baked potato was $15.00 USD. NO THANKS! ** Just so you are aware, the hotel charges $45.90/night for a resort fee which they claim is for use of their in-room coffee maker, wi-fi and fitness facilities. You should be able to opt of the resort fee if you choose not to use any of the facilities but you can't. The charge is extremely pricey but is right up there with everything else you get charged for in NYC.…
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Dedicated Management, Owner at Hard Rock Hotel New York
Responded Sep. 1, 2022
Dear Carter1979, Thanks so much for your detailed and thoughtful review! We're thrilled to hear that your time at Hard Rock Hotel New York was so memorable and enjoyable. We strive to give our guests a stay that goes above and beyond the typical hotel experience, and it's fantastic to know that our incredible staff and amenities did just that. We hope that the next time you find yourself in NYC, we'll be able to welcome you back again for another excellent visit. -Hard Rock Hotel New York
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went to the rock shop. The coffee was fast and hot and made perfect. This guy named Journett help me out. He was so helpful and very sweet and cute. 5 out of 5 stars will definitely tell my friends to visit. I have a thing for 4 eyes.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location, you are paying for the branding. On check out, we were told we had a $45 plus tax resort fee per night, our stay was 4 nights. We were never informed of this at check in and were totally shocked! When questioned this fee,we were told `it's for condiments', so a 5 star hotel you are expected to pay for water,coffee,soap and toilet paper??
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Your $45 may get you a better room elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dedicated Management, Owner at Hard Rock Hotel New York
Responded 5 days ago
Dear jasonm996, Thank you for taking the time to share your experience. We’re disheartened to hear that your recent stay at Hard Rock Hotel New York was not as awesome as it should have been. We strive to improve with each stay, and your candid thoughts play a very important part in that process. If you’re willing, please reach out to Ayse Okcu directly at ayse.okcu@hrhnewyork.com and we will do anything we can to fine-tune your experience. -Ayse Okcu, Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great customer service clean and great stuff , easy check in .the stuff were very helpful .great location iwill definitely recommend staying at this hotel .great experience .walking distance to all the stores in timesquare .
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dedicated Management, Owner at Hard Rock Hotel New York
Responded 5 days ago
Dear Malikazem, Thanks for the wonderful review! From our top-tier hospitality to our ideal location, we’re overjoyed to know that your stay at Hard Rock Hotel New York was perfect in every way. We cannot wait to welcome you back for many more awesome stays in the future! -Ayse Okcu, Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From arrival - valet and checkin were both seamless and simple. Initially I was a little concerned our balcony room was only on the 5th floor, but it was ideal - no significant city noise. The room was beautifully appointed and perfectly spacious, just perfect for myself and my 9 year old daughter. The chocolates on our first night from room service made her day! The entire hotel (that we saw) was unbelievably clean - main areas, elevators, and halls. Stellar housekeeping service on the 5th floor - even though we opted against daily service, the team checked on us every time they saw us in the hall to make certain we were all set. No trash bags in the room was a bit of a concern, I didn’t want to dispose of food trash in an empty bin so that was a bit to manage, but I imagine it must be related to NYC plastic bag ban. This hotel is so perfectly situated between Times Square and Rockefeller Center, and the subway but yet tucked away enough you get some peace and quiet. Beware the views from the 5th floor balcony rooms aren’t much, but still a bonus to have a balcony in the city! Mobile checkout was a cinch and the valet team was awesome. We came down about an hour and a half before departure on checkout day and let them know when we planned to leave and our car was waiting out front for us when we returned. Overall a wonderful experience- we did not try the on-site restaurants or bars, or in room dining. …
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dedicated Management, Owner at Hard Rock Hotel New York
Responded 6 days ago
Dear Kimber770, What an incredible review! Thank you so much for your detailed and thoughtful comments. We're thrilled to hear that you and your daughter had such an enjoyable and relaxing experience at Hard Rock Hotel New York. It’s also a pleasure to know that our ideal location and the wonderful team could take your NYC getaway to the next level. We hope we'll have the chance to welcome you back again soon! -Ayse Okcu, Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My King Suite Balcony is so unlike the photos or the size mentioned.. Rooms are small and toilet too.. Nothing nice to say on this except one very Kind concierge guy. Thank u. Sorry i missed your name.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dedicated Management, Owner at Hard Rock Hotel New York
Responded 6 days ago
Dear MoFang, We appreciate your candid review! While we regret to hear there were some off-key elements of your stay, we’re glad that you were still able to the service of our friendly staff. We always strive to give our guests the best possible experience at Hard Rock Hotel New York, and your honest comments play an important role in that process. Please reach out to Ayse Okcu directly at ayse.okcu@hrhnewyork.com and we’ll be happy to assist you. Thank you again for your comments; we hope to hear from you soon. -Ayse Okcu, Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great Location, steps away to Times Square, and Broadway . The restaurant at the hotel Sessions, not good and very overpriced. The NYY Steak was good food but not great service. The Bar upstairs good for the drinks and hang out . room we got had no view .was very clean and modern .,Small and no drawer space . We stayed 6 day
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dedicated Management, Owner at Hard Rock Hotel New York
Responded 6 days ago
Dear Diane, Thank you so much for your candid feedback. We regret to hear that your first experience at Hard Rock Hotel New York was not as awesome as it should have been. Your comments are incredibly helpful as we strive to improve our guest experience with each stay, and we’d love to chat with you further if you’re willing. Please reach out to Ayse Okcu directly at ayse.okcu@hrhnewyork.com and we will do anything we can to fine-tune your experience. -Ayse Okcu, Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located right in Times Square. One block from a subway station if needed. Friendly staff, very updated and clean hotel. Bedding was superb. Room has everything you need with lots of upgrades.
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Dedicated Management, Owner at Hard Rock Hotel New York
Responded 6 days ago
Dear JoiT11, Thank you for the wonderful review! We’re thrilled to know that our ideal location was able to take your stay to the next level. We look forward to welcoming you again and creating many more memories with you. -Ayse Okcu, Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I visited the hard rock hotel shop and it was such a great first time experience everyone one was so helpful and friendly made me feel so welcome especially the sales person Journett he was super helpful and an absolute doll!! Also David and Ian they were super helpful!!!! Love this shop!!!
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Dedicated Management, Owner at Hard Rock Hotel New York
Responded 6 days ago
Dear patriciavR3979VF, Thank you for your candid review! Our team would be thrilled to know that they left a lasting impression and were able to make your experience at our shop so convenient and enjoyable. We hope we’ll have the chance to welcome you back again for the full Hard Rock Hotel New York experience! -Ayse Okcu, Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$409 - US$598 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Midtown West / Midtown
NUMBER OF ROOMS
446
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Frequently Asked Questions about Hard Rock Hotel New York
Which popular attractions are close to Hard Rock Hotel New York?
Nearby attractions include Broadway (0.3 km), Top of the Rock (0.3 km), and Rockefeller Center (0.4 km).
What are some of the property amenities at Hard Rock Hotel New York?
Some of the more popular amenities offered include meeting rooms, laundry service, and free internet access.
Which room amenities are available at Hard Rock Hotel New York?
Top room amenities include a flat screen TV, blackout curtains, and a dining area.
What food & drink options are available at Hard Rock Hotel New York?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Hard Rock Hotel New York?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hard Rock Hotel New York?
Conveniently located restaurants include Angelina Bakery Times Square, La Grande Boucherie, and Los Tacos No. 1.
Are there opportunities to exercise at Hard Rock Hotel New York?
Yes, guests have access to yoga classes during their stay.
Are pets allowed at Hard Rock Hotel New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hard Rock Hotel New York offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hard Rock Hotel New York?
The staff speaks multiple languages, including English, Spanish, German, Italian, Russian, Portuguese, and Greek.
Are there any historical sites close to Hard Rock Hotel New York?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.9 km), World Trade Center Memorial Foundation (5.9 km), and Hamilton Park (3.1 km).