Aman New York

Aman New York

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Aman New York
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About

3.5
#421 of 506 hotels in New York City
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
2.9 of 5 bubbles
Service
2.4 of 5 bubbles
Value
Aman New York - An Urban Sanctuary Aman's newest island destination brings the peace promised by its Sanskrit-derived name and the palpable tranquility of its Asian roots to the heart of Manhattan. Set in the historic Crown Building at the corner of 57th Street and Fifth Avenue, Aman New York consists of 83 suites, among the largest and more generously appointed in the city. The crown glory of the property is its social venues - a wraparound Garden Terrace offering year-round dining, two signature restaurants include Arva, Aman's Italian dining concept, and Nama, the brand's Washoku Japanese restaurant with an intimate Omakase bar. While at the cellar level, the Jazz Club is a modern speakeasy that features daily live performances. But, at the heart of this urban sanctuary is its vast Aman Spa, featuring a tranquil indoor 65-foot pool, 10 treatment rooms, fitness facilities including the latest technologies of assessment sciences, plus two Spa Houses providing guests with an all-enc
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Property amenities
Public wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Spa
Sauna
Hot bath
Restaurant
Breakfast available
Concierge
Non-smoking hotel
Laundry service
Room features
Bathrobes
Air conditioning
Room service
Safe
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Luxury
Hotel links
Special Offer:The Ultimate Aman New York Experience

Location

730 Fifth Avenue The Crown Building, New York City, NY 10019
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
Teterboro Airport
12.2 km
See all flights
5th Ave / 59th St
4 minNew York City Subway
18Reviews0Q+A4Room tips
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Detailed Reviews
Starry wrote a review Apr 2024
san francisco
3.0 of 5 bubbles
Think: Glorified W hotel.

I had high expectations given the Aman brand and particularly the hype around this New York outpost. Unfortunately the experience fell very short.

The lobby and decor are nice, subtle and sexy. Quite dark. Unfortunately we arrived after a red-eye to an empty lobby — no one to send us up to the 14th floor check-in. Waited 10 min and no one know what to do until the bellman finally escorted us up. Not a great start

The decor in the room was nice, again minimalist and dark, but the faux pines were tacky especially given this price point. Why not just use a few sprigs of greenery which would be cost effective and much nicer?

Service was mixed — a wonderful woman at reception one day, a clueless and curt man the other.

Spa and pool area was unattended and I had to hunt someone down for a robe.

Bar staff was nice though moving a lot of furniture when we were there at 9pm, felt like they were already closing shop.

Room delivery person was a sweet young lady one day, the best was a man who stared at me in an almost antagonistic manner. And yes I topped 20% on top of the $12 room service charge, so my açaí bowl and withered berries (QC not good) cost $67.

The worst was on our second night the air conditioning made a horrible metal clacking noise that only stopped 30 min after I turned off the AC, which resulted in it being 82 degrees by morning.

All in all, not up to the Aman reputation. They can do a lot better especially at this price point!
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Date of stay: April 2024
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aman New York, General Manager at Aman New York
Responded May 13, 2024
Dear Starry, Thank you for the time taken to share your feedback on TripAdvisor. I am saddened to hear that, on some occasions, we did not meet your expectations, and I sincerely apologize. I would very much welcome the opportunity to discuss this further with you, so I have provided my email below so that we can be directly in touch. I look forward to hearing from you. Kind regards, Guia Llamas Hotel Manager gllamas@aman.com
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duqjohn20 wrote a review Feb 2023
Pittsburgh, Pennsylvania
3.0 of 5 bubbles
Rooms and service were exquisite. Beautifully designed and comfortable suites larger than anything I have experienced in NY. Service from the entrance to the concierge was fantastic. The spa and half day Hammam experience were next level with some of the kindest and caring people we have experienced. The gym and pool are incredible.

However, while all of this was a positive there is just something different about this Aman. The restaurants and service within were lacking. Missed orders, menu changes, just “okay” dishes. It just wasn’t at the level of other Aman. There is a level of respite here that doesn’t existing in NY hotels but with dining as such an important part of the experience there is room for more.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aman New York, General Manager at Aman New York
Responded Feb 25, 2023
Dear John, Thank you for taking the time to share your feedback. I am very pleased to hear that you so enjoyed many of our facilities and offerings; however, I must apologize that your experience in our restaurants was not up to standard. Please be assured that I will personally look into each of these mentioned issues to understand what went wrong, as I am truly sorry that these dining mishaps got in the way of the perfect Aman experience. I would welcome the opportunity to make it up to you with a refined and seamless complimentary dining experience at any of our restaurants or Jazz Club should you be willing to give us the chance. I have no doubt that this will be a vastly different experience than you had previously. I do hope to welcome you back soon and turn the time you had in our restaurants around. All the best, Olivier Lordonnois Managing Director, Aman New York
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Roadwarrior wrote a review Aug 2023
4.0 of 5 bubbles
Aman has built a reputation of managing hotels that are destinations in their own right.

The Aman New York is a hotel. A very good hotel, but also the most expensive in the city.

The rooms are spacious and everything is new, which is nice while it lasts. Service is friendly and attentive, and the breakfast is good but not great. The best thing is the open terrace, where you can have breakfast or a drink before going out for dinner. It makes a difference in New York.

All in all, is it a very different experience than staying at the Peninsula or Park Hyatt, for example? Probably not. Worth the price premium? Probably not. Is it a very good hotel worth staying at least once? Yes.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guia Llamas, Owner at Aman New York
Responded Aug 22, 2023
Thank you for taking the time to share your feedback on your recent stay. We're thrilled to hear that you had a positive experience and enjoyed the spacious suite and garden terrace. It is an honour that you view Aman New York as a noteworthy hotel worth experiencing at least once. Your observations are significant to us as we continually strive to elevate our services. Once more, thank you for sharing your insights. We eagerly await the opportunity to welcome you back in the near future. Warm regards, Guia Llamas Hotel Manager
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Amy T wrote a review Oct 2023
Boca Raton, Florida
Hotel's Favourite
5.0 of 5 bubbles
My husband took me to NYC as a surprise trip for our 2 year anniversary. He secretly booked 2 nights at this hotel while telling me we’re staying the entire 5 nights at another property.

First impression of this property is definitely the location, absolute prime. Bergdorf Goodman right across the street, Central Park, Apple Store, plaza hotel within minutes of walk, not to mention 5th and Madison Avenue.

The property has an overall dim moody ambience, a sense of dark luxury. The lobby area features a high ceiling, including all rooms I assume which is something I enjoy. The room was simply stunning, has a fire place, lounger by the window, very comfortable king size bed, and a bathroom with Japanese style dividers, very shoji blinds like, but with the hotel’s modern take. The bathroom has a very decent size tub, luxurious bath amenities. The only thing with the shower is that due to the design of the floor, it made it quite difficult to keep water inside to the drain, most times we find that water would leak out of the shower area. We also noticed the lack of shower head settings, the default one, though with strong pressure, was a bit rough on my skin, hence made my shower not the most relaxing and enjoyable.

Breakfast was nice but standard, food offerings and the quality were not any more exceptional than other highly rated breakfast cafes outside.

I noticed a relatively high staff to customer ratio, not sure whether it is them being generously staffed in general, or it was just a quieter time during our visit. Either way, It’s always a better experience in my opinion when they are readily available for you, with the attentive level being higher. Everyone we came across was friendly and hospitable, gentlemen by the door remembered us by name and always greeted us when we were going in and out. They also have this house car service that takes you from the hotel to a destination within their predetermined mile range. This came in very handy when we needed to go from Aman to another hotel upon check out.

This is one expensive hotel for sure, even more so since it’s a city hotel, and not a resort, so it was definitely a splurge. However, my husband and I thoroughly enjoyed our stay at Aman New York, and we look forward to checking out their other properties within the states and also globally.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aman New York, General Manager at Aman New York
Responded Dec 13, 2023
Dear AmyT, We very much appreciate you taking the time to write such a positive review about your recent stay with us. It brings us immense joy to learn that our prime location and exceptional service met your expectations. We pride ourselves on welcoming all guests as if to the home of a dear friend, and we look forward to having the chance to welcome you back soon. Warm regards, Guia Llamas Hotel Manager
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Green S wrote a review Sep 2022
London, United Kingdom
1.0 of 5 bubbles
Great location & design, this is the most expensive city hotel in the world. Nevertheless the service is an absolute disaster.
The hotel still has ongoing construction works, including drilling at 8 am and the service is unbelievable low level. No butler, and no welcome amenities, not even a free fruit or cake, not to mention champagne or something else.
They opened too soon and they are unprepared for welcoming clients who pay that much for the rooms. It is a shame for the brand!
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Total waste of money.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Petar Krstic, General Manager at Aman New York
Responded Sep 15, 2022
Thank you for your valuable feedback. Our guest experience is at the heart of what we do, and we know we fell short on this occasion. Our Customer Service team were in touch with you during your stay to rectify the issues and we sincerely do hope we will have the chance to welcome you back again.
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MW wrote a review Feb 2023
Boise, Idaho
+1
5.0 of 5 bubbles
It was an outstanding experience at Aman NY. It is pin drop quiet in the rooms which are spacious and fitted with all of the conveniences one would expect in a high end hotel and would be familiar to those who have stayed at other Aman hotels (this was our 12th).

The hotel is spotless and the rooms and public spaces are beautiful, even down to the elevators and hallways.

What impressed us more than anything else was the staff - genuine, kind, unpretentious, thoughtful and eager to make a good impression.

Food in Arva and the lobby lounge were fantastic.

While the Aman hotels located in remote locations have their obvious charms, and a hotel in Manhattan could never really meet those expectations, this Aman is worthy of a visit in its own right. Down the road it would be great to see an excursion menu for tours of some of NYs special neighborhoods, and a library.
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Date of stay: February 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aman New York, General Manager at Aman New York
Responded Feb 7, 2023
Dear miw2008, It was an absolute pleasure to host you both over this past weekend. I am so pleased to hear that you so enjoyed your time with us and that our staff was able to show you such a great time around New York City. I am very appreciative of your kind words about our property as well as your thoughts about some ideas for the future. I truly look forward to the opportunity to host you again here at Aman New York and wish you well on all of your future travels! Kind regards, Petar Krstic Hotel Manager, Aman New York
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Trek31895379078 wrote a review Nov 2023
2.0 of 5 bubbles
Don't waste your money. I usually stay at the Rosewood but wanted to try something new. The only thing this hotel has going is the décor. The service was absolutely terrible. When I arrived, they only had a room with two twin beds, they told me once I checked in that it wasn't a problem that they can combine the beds and make it a king which I agreed. They told us it would be done once we got back from dinner, it was never done. We order room service and the lady got my order completely wrong, I ordered a hamburger and told her no cheese twice and it came with cheese. They went to redo it and when they came back they tried to charge me for a cheeseburger which was $8 more. Also, when you call the front desk it takes them 10 minutes to answer the phone, completely frustrating. When I expressed my concerns at checkout they said someone from the experience department would reach out to me, they never did. Do yourself a favor, stay at a Rosewood property, excellent service at half the price.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aman New York, General Manager at Aman New York
Responded Dec 13, 2023
Dear Trek, Thank you for the time taken to share your feedback on TripAdvisor. I am saddened to hear that, on some occasions, we did not meet your expectations, and I sincerely apologize. I would very much welcome the opportunity to discuss this further with you, so I have provided my email below so that we can be directly in touch. I look forward to hearing from you. Kind regards, Guia Llamas Hotel Manager gllamas@aman.com
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N C wrote a review Dec 2022
Ashburn, Virginia
4.0 of 5 bubbles
For hotel, it’s a five star+ but unfortunately we had very bad experience at their speak easy, the jazz club. We stayed their for two nights and as usual Aman property didn’t disappoint at all. Beautiful rooms, beyond excellent service and hospitality. Very spacious bathrooms(bigger than most of New York City rooms). Very good Restaurants, great menu. My only concern was experience at their speak easy, their was something bad and unusual happened to us and I brought this to manger attention but he didn’t do anything about it which is never expected from Aman
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aman New York, General Manager at Aman New York
Responded Jan 1, 2023
Dear nc874, Thank you for leaving such warm comments about your recent two nights with us here at Aman New York. We are very happy to hear you enjoyed your suite, our restaurants, and our service and I do hope we have the chance in the future to welcome you back. I am terribly sorry to hear that there was an issue at The Jazz Club and moreover, that nothing was done about it. If you have the time I would welcome you to email me about the issue so I can begin to rectify the situation. I do hope to hear from you. All the best, Petar Krstic Hotel Manager, Aman New York pkrstic@aman.com
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Karl I wrote a review Apr 2023
Istanbul, Türkiye
5.0 of 5 bubbles
As always... beyond all my expectations. Service and food are both superb. Rooms are very spacious in comparison to other hotels with similar standards. The swimming pool is a gorgeous place to enjoy a calm afternoon. Thanks, Aman!
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guia Llamas, Owner at Aman New York
Responded Aug 9, 2023
We would like to express our gratitude for choosing to visit Aman New York. It brings us great pleasure to know that you had a wonderful time with us, and we eagerly anticipate your return. Kind regards, Guia Llamas Hotel Manager
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GB wrote a review Aug 2023
Edinburgh
5.0 of 5 bubbles
Excellent service. Great food and very informed well trained team.
Fabulous suites with sustainable guest amenities.
Great location to relax.
The wellness spa allows full relation and very welcoming.
Pre book in advance for your treatments.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guia Llamas, Owner at Aman New York
Responded Aug 28, 2023
Dear GB, Thank you for taking the time to review your recent stay at Aman New York. We are thrilled to hear that you had a wonderful stay and appreciate your thoughtful sentiments about our team. Your input is highly regarded, and it will contribute to enhancing the experience for our upcoming guests. Once again, thank you for your insights. We look forward to welcoming you back in the near future. Warm regards, Guia Llamas Hotel Manager
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Leona Helmsley wrote a tip Nov 2023
31 contributions5 helpful votes
1.0 of 5 bubbles
"have to pay upfront for well everything tons and tons of add ons service - just to get answer to easy of easiest questions - nope "
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mandor58 wrote a tip Aug 2023
Hicksville, New York46 contributions31 helpful votes
4.0 of 5 bubbles
"I know I ranked value low, but you're paying exorbitantly for exclusivity, while enjoyable is never great value for money by its nature :)"
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familyof997 wrote a tip Sep 2022
Sydney, Australia13 contributions70 helpful votes
3.0 of 5 bubbles
"If you really want to stay I would wait for the hotel to iron out the kinks."
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Green S wrote a tip Sep 2022
London, United Kingdom97 contributions75 helpful votes
1.0 of 5 bubbles
"Total waste of money."
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PRICE RANGE
C$2,417 - C$3,886 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York City
NUMBER OF ROOMS
83
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Aman New York - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Aman New York
Which popular attractions are close to Aman New York?
Nearby attractions include Manhattan Skyline (0.3 km), The Museum of Modern Art (MoMA) (0.3 km), and Telltale Tours (0.4 km).
What are some of the property amenities at Aman New York?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Aman New York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Aman New York?
Conveniently located restaurants include Jams, Loi Estiatorio, and Bill's Bar & Burger.
Are there opportunities to exercise at Aman New York?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Aman New York have airport transportation?
Yes, Aman New York offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Aman New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Aman New York?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (6.6 km), World Trade Center Memorial Foundation (6.5 km), and Hamilton Park (3.7 km).
Is Aman New York accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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