The FIDI Hotel
11 Stone St, New York City, NY 10004
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Did you already book this hotel?
Tell us so we can help you plan.
Avg. C$209 /night, 3/28 - 3/29
C$439
per night
C$290
per night
C$140
per night
Mar
Apr
Mar 28
Today
Mar 30
Apr 1
Apr 3
Apr 5
Apr 7
Apr 9
Apr 11
Apr 13
Apr 15
Apr 17
Apr 19
Apr 21
Apr 23
Apr 25
Apr 27
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#271 of 507 hotels in New York City
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Asian-owned
Tripadvisor allows businesses to update and manage their attributes and details, but does not verify the accuracy of this information.
Welcome to The FIDI Hotel, a new luxurious hotel in downtown Manhattan's Financial District with unique rooms, modern dining, and a location near Wall Street.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Complimentary Instant Coffee
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Paid private parking nearby
Car park
Wifi
Complimentary tea
Meeting rooms
Baggage storage
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Shoeshine
Room features
Air conditioning
Housekeeping
Safe
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Charming
Languages Spoken
English
Hotel links
Location
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Newark Liberty Intl Airport
13.8 km•
See all flights
LaGuardia Airport
14.1 km•
See all flights
Whitehall St – South Ferry
2 min•New York City Subway
Rental Cars
221 Restaurants
within 0.5 kilometers
72 Attractions
within 0.5 kilometers
Reviews
4.4
(136)
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
The FIDI Hotel garners appreciation for its stylish, clean rooms and comfortable beds, with guests often commending the professional and friendly staff. Cost-conscious travelers appreciate the affordable rates, although some note additional fees. While the hotel's location is well-regarded for convenience to attractions and transport, the lack of vibrant nightlife nearby is a drawback for some.
Amenities like the cozy bar and complimentary drinks are popular, despite a few missing in-room features. Overall, the hotel's cleanliness receives high marks, even with occasional service hiccups.
Location
Convenient
Atmosphere
Stylish
Rooms
Cozy
Value
Affordable
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Traveller rating
- 96
- 18
- 7
- 6
- 9
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
Hotel's Favourite
Such a CUTE hotel!! Very hip and trendy aesthetic. Rooms are designed with the traveler in mind. Their staff are all courteous and beyond hospitable. Great room service too. I came here on business and I will definitely be back when I return to nyc.
Read more
Date of stay: January 2025Trip type: Travelled on business
Room Tip:Â The room service was incredible!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauren Reynor, General Manager at The FIDI Hotel
Responded Jan 10, 2025
Thank you so much for your considerate review! We are always so happy when guests enjoy their stay with us, and I'm so pleased to hear that you enjoyed your room service. We can't wait to welcome you back again soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a good location and quiet. We liked having the water in the room as well as morning coffee and tea on the second floor patio. The front desk staff was always helpful providing great suggestions for best restaurants and giving the best directions for each location.
Read more
Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauren Reynor, General Manager at The FIDI Hotel
Responded Sep 9, 2024
Thank you for your lovely review. We are thrilled to hear that you enjoyed your stay with us and hope to welcome you back in the future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Yes stayed here for four nights and extended an extra five nights. Can't fault this place. Clean, quiet, found loads of places to eat, used the multiple subway stations and ferries all in walking distance and loads of major attractions all there within blocks. So this place is down town in the financial district and have friends staying on Park Avenue near Time Square which I would describe as a swanky dogs breakfast of a place running around the clock. God I am so glad I am staying where I am in the financial district. It's quiet at night and I wish I could stay longer here but life is calling.
Read more
Date of stay: October 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauren Reynor, General Manager at The FIDI Hotel
Responded Oct 22, 2024
Thank you for your review about your stay at The FIDI! We are so pleased to hear that you enjoyed your stay with us and you found the neighborhood exciting. We look forward to welcoming you back again in the future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m a regular visitor to NY and thought I’d give this hotel a try - it proved to be a big mistake that I will not be repeating.
Whilst I like the location and what looked like a newish bathroom there are a few fundamental issues that this hotel needs to resolve in my view. To name a few:
- I arrived early with no expectation that my room would be ready. I was told my room was in-fact ready - what a pleasant surprise after a very long journey. I was then told it would cost me $100 for the early access to the room, something I have never experienced before. This on top of the large room rate and the “resort tax” and the usual hold on my card would have made for an expensive check-in. I declined on principle but I think it’s worth calling this out if you are planning to stay here that the usual swings and roundabouts on check-in/out do not seem to apply.
- the room was beyond tiny. Even by NYC standards it was tiny. For 1 person for 1 night it’s maybe ok but for 2 of us for 2 nights definitely not. My compliments to the property photographer who did a great job of disguising the actual size.
- our room (707) therefore had the bed positioned so that the solid corner of the bed, low down and the same colour as the carpet, stuck out and in my view represented a major health & safety hazard. No idea if it’s the same in other rooms but if not I suggest to avoid this room. I have bruises where I managed to kick the metal spike many times.
- housekeeping showed-up at 4pm just after we had returned for a quick pre-show shower. We were told they finish at 5 so if you can’t be out by then - no service!
Honestly we were glad to leave this hotel as everything seemed to be a struggle and I didn’t notice any level of customer service the whole time I was there I swapped emails with someone that appeared to be in a management position who ignored the health and safety issue, appeared to be surprised about the early check-in fee (or alternatively doubt my story?) and subsequently made a token refund.
I will not be back.
Whilst I like the location and what looked like a newish bathroom there are a few fundamental issues that this hotel needs to resolve in my view. To name a few:
- I arrived early with no expectation that my room would be ready. I was told my room was in-fact ready - what a pleasant surprise after a very long journey. I was then told it would cost me $100 for the early access to the room, something I have never experienced before. This on top of the large room rate and the “resort tax” and the usual hold on my card would have made for an expensive check-in. I declined on principle but I think it’s worth calling this out if you are planning to stay here that the usual swings and roundabouts on check-in/out do not seem to apply.
- the room was beyond tiny. Even by NYC standards it was tiny. For 1 person for 1 night it’s maybe ok but for 2 of us for 2 nights definitely not. My compliments to the property photographer who did a great job of disguising the actual size.
- our room (707) therefore had the bed positioned so that the solid corner of the bed, low down and the same colour as the carpet, stuck out and in my view represented a major health & safety hazard. No idea if it’s the same in other rooms but if not I suggest to avoid this room. I have bruises where I managed to kick the metal spike many times.
- housekeeping showed-up at 4pm just after we had returned for a quick pre-show shower. We were told they finish at 5 so if you can’t be out by then - no service!
Honestly we were glad to leave this hotel as everything seemed to be a struggle and I didn’t notice any level of customer service the whole time I was there I swapped emails with someone that appeared to be in a management position who ignored the health and safety issue, appeared to be surprised about the early check-in fee (or alternatively doubt my story?) and subsequently made a token refund.
I will not be back.
Read more
Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauren Reynor, General Manager at The FIDI Hotel
Responded Sep 23, 2024
Hi ItchyFeet thank you for your candid review about your stay with us. I was actually the person with whom you communicated with during your stay. The moment I received your feedback I reached out to you to discuss the issues you were experiencing. I'm very sorry that you kept hitting your foot on the base of your bed, and as such I offered you a complimentary upgrade to a Stone St. facing corner king room. As explained in my email chat with you, this was a quadruple upgrade (you had booked our most affordable room type which offers limited floor space) and it would have afforded you much more space and generous natural light. Unfortunately, you declined this upgrade. We have not heard this feedback previously but we are looking into this as we speak, so thank you for bringing it to my attention. Our Housekeepers clean all day long and I can understand your frustration returning to a room that has not yet been serviced.Please accept my apologies for this. Despite these issues I hope you enjoyed your time exploring NYC.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
We stayed here for 7 nights, in room 2606, on the 26th floor.
They gave us a room adapted for the disabled, so it was quite large in size, and more for New York. The bathroom also very large, all adapted.
Although the room had a considerable size, the bed was very small, as for one person. It was comfortable, but very small, so being a couple, we could not sleep very well during our stay.
The room is also very dark. It has a large window, but it has an office building less than 3 meters away, so you have to have the shutter down all day.
As for outside noises, well, for the height. But the internal noises were quite annoying. The room had ducts (not air-conditioned) through which noises, snaps, even sometimes the draft could be heard. One night we also got a rather unpleasant smell of marijuana through these ducts.
It has a safe, but no fridge, and a small table with a chair and another small armchair next to the bed. The wardrobe is also quite narrow, it fits very little clothes (we use the armchair as a “wardrobe”).
The location is good in terms of transport, with a metro exit on the same street, and other stops very close, but as for the area itself, we did not like it much, especially at night. It was nothing dangerous, but it was all very “off” by most streets.
The best thing about the whole stay was the cleanliness of the room, excellent.
We were held on bail for $700 for the seven nights, which we've been held on.
They gave us a room adapted for the disabled, so it was quite large in size, and more for New York. The bathroom also very large, all adapted.
Although the room had a considerable size, the bed was very small, as for one person. It was comfortable, but very small, so being a couple, we could not sleep very well during our stay.
The room is also very dark. It has a large window, but it has an office building less than 3 meters away, so you have to have the shutter down all day.
As for outside noises, well, for the height. But the internal noises were quite annoying. The room had ducts (not air-conditioned) through which noises, snaps, even sometimes the draft could be heard. One night we also got a rather unpleasant smell of marijuana through these ducts.
It has a safe, but no fridge, and a small table with a chair and another small armchair next to the bed. The wardrobe is also quite narrow, it fits very little clothes (we use the armchair as a “wardrobe”).
The location is good in terms of transport, with a metro exit on the same street, and other stops very close, but as for the area itself, we did not like it much, especially at night. It was nothing dangerous, but it was all very “off” by most streets.
The best thing about the whole stay was the cleanliness of the room, excellent.
We were held on bail for $700 for the seven nights, which we've been held on.
Read more
Automatically translated
Date of stay: November 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m currently staying at the hotel, and while it’s super clean, comfortable, and in a fantastic location, I’m disappointed by the lack of amenities for the daily destination fee of over $30. It’s basically just discounts for local restaurants and tourist spots, which doesn’t seem worth it, especially since most every other destination fee at other NYC hotels includes a food/beverage credit. Also, I find it strange there’s no iron, ironing board, or even a small fridge in the room. It’s not a huge deal, but odd for a nicer hotel. It’s a nice place, but these small issues are a bit frustrating.
Read more
Date of stay: October 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauren Reynor, General Manager at The FIDI Hotel
Responded Oct 9, 2024
Thank you for your review! I'm happy that you found our location convenient and that you enjoyed your stay overall. While we have no irons, we do have steamers and refrigerators that will be delivered to your room upon request. Our destination fee does include many wonderful amenities including coffee and tea on our second floor, fruit infused water, wine hour during the week in addition to discounts to area restaurants. I can understand how this can be frustrating. I do hope you would consider staying with us again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful new hotel in this area. I travel to NYC office few times a month and so far this hotel is up to my expectations. Rooms are clean, good size (space for you luggage ) has a working desk as well. I love how modern their bathrooms are, always filled with deferent size towels and smells nice.
The staff is really friendly and they aways try to go out of their way to accommodate me with my requests ( I always ask for higher floor room ). This is my TO GO hotel in NYC!
The staff is really friendly and they aways try to go out of their way to accommodate me with my requests ( I always ask for higher floor room ). This is my TO GO hotel in NYC!
Read more
Date of stay: December 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauren Reynor, General Manager at The FIDI Hotel
Responded Jan 5, 2024
Ivan it is always lovely to welcome you back to The FIDI! Thank you for making us your home away from home!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros:
New hotel
Clean and nice basic rooms
Umbrella in the room
Near subway
Cons:
Beside a weed shop, you'll smell Marijuana when you go out the hotel
When we checked out and left the hotel, received a charge on my card for almost $35 per night. This was not indicated upon booking and was not informed upon check in.
When you check in they would place a hold on your card for $100 per night for incidentals but don't inform you about the additional fees.
You would think you would get a great deal based on the price when you book but you'll get blindsided by the additional fees on your card when you leave the hotel.
New hotel
Clean and nice basic rooms
Umbrella in the room
Near subway
Cons:
Beside a weed shop, you'll smell Marijuana when you go out the hotel
When we checked out and left the hotel, received a charge on my card for almost $35 per night. This was not indicated upon booking and was not informed upon check in.
When you check in they would place a hold on your card for $100 per night for incidentals but don't inform you about the additional fees.
You would think you would get a great deal based on the price when you book but you'll get blindsided by the additional fees on your card when you leave the hotel.
Read more
Date of stay: July 2023Trip type: Travelled as a couple
Room Tip:Â Beware of the hidden charges
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauren Reynor, General Manager at The FIDI Hotel
Responded Jul 17, 2023
Hello and thank you for your review! I'm sorry to hear that you were not made aware of the nightly destination fee that is usually described during the check in process. This fee includes discounts to area restaurants, complimentary infused and bottled water daily, coffee and tea, high speed wifi and access to our fitness center. Inclusive of taxes this comes to just under $35 per night. I can see how this would be an unwelcome surprise on your bill and hope it does not prevent you from staying with us again in the future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They say the devil is in the details and this hotel stay was so great! Our room was immaculate, the staff was attentive, (we asked for extra towels and toiletries) and everyone always had a smile or a hello when we saw them. The front desk gave great recommendations for restaurants in the neighborhood and the hotel was close to so much- all the subways seem to be very close. We were in town for a show at Barclay's Center and the subway ride (right on the same block!) was 15 minutes. This will be my new go to spot in the financial district!
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauren Reynor, General Manager at The FIDI Hotel
Responded Feb 2, 2024
Thank you for your kind review about your stay with us. I'm so pleased to hear that you enjoyed your stay, and we certainly look forward to your return!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been staying at this hotels for few times now in the past 2 months. My corporate is part of their corporate program (great % off and complimentary amenities). The Agents are very nice and welcoming, I meet the GM at their complimentary welcome drink event on a Friday and felt very welcomed from her as well. The rooms are very nice size, cozy, very confutable bed and very peaceful. The bathroom appliances are high end and very large size for a hotel especially in NYC. Last thing I would say is, the hotel rooms are clean. Nothing beats clean room!! My co workers and I will continue staying here for all of our future travels.
Read more
Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
Room Tip:Â Please always ask if you need a fridge or steamer etc... they do carry everything, just call the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lauren Reynor, General Manager at The FIDI Hotel
Responded Sep 14, 2023
Hello and thank you for writing about your experience at The FIDI! We appreciate all of our guests; especially the ones who stay with us frequently. We strive to provide a high level of service and we look forward to seeing you and your colleagues again in the near future!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No results found. • Try changing or clearing your search to read questions and answers.
"There is a metro at the end of the street making it so easy to explore the city. The free Staten Island ferry is a short walk."Read full review
"I will definitely stay again very clean, respectable, conveniently located hotel I highly recommend it "Read full review
"If catch a train from JFK, swap over to subway station - Bowling Green at fulton station, as it has lifts and only 2 minutes walk to hotel"Read full review
PRICE RANGE
C$217 - C$479 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York City
NUMBER OF ROOMS
131
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingThe FIDI Hotel - UPDATED 2025 Prices, Reviews & Photos
Frequently Asked Questions about The FIDI Hotel
Which popular attractions are close to The FIDI Hotel?
Nearby attractions include Trinity Church Wall Street (0.4 km), Stone Street (0.06 km), and SeaGlass Carousel (0.3 km).
What are some of the property amenities at The FIDI Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and meeting rooms.
What food & drink options are available at The FIDI Hotel?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at The FIDI Hotel?
Yes, free public parking nearby, a parking garage, and paid private parking nearby are available to guests.
What are some restaurants close to The FIDI Hotel?
Conveniently located restaurants include Complete Cafe, The Dead Rabbit, and Leo's Bagels.
Are there opportunities to exercise at The FIDI Hotel?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at The FIDI Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The FIDI Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to The FIDI Hotel?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (0.8 km), World Trade Center Memorial Foundation (0.8 km), and Brooklyn Museum (5.5 km).
Does The FIDI Hotel have any great views?
Yes, guests often enjoy the city view available here.