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Cachet Boutique

About
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Wheelchair Access
Public Wifi
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Conference Facilities
Breakfast Available
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Family Rooms
Good to know
HOTEL STYLE
Quirky Hotels
Trendy
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
1465Restaurantswithin 0.5 km
403Attractionswithin 0.5 km
Reviews & more
250Reviews
426Photos
5Q+A
30Room tips
Traveller rating
  • 102
  • 71
  • 28
  • 17
  • 32
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  • English
Show reviews that mention
I was hopeful I would have a nice stay after being checked in by a very nice young man. The lobby was beautiful, and decorated very nicely for Christmas. Very stylish and elegant.

We never had our room cleaned after the first night. When I told management, they were apologetic.
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Response from YujieY11, Manager at Cachet Boutique
Responded 2 days ago
Hello, Thank you for choosing Cachet boutique NYC, and taking the time to share your guest experience. I'm delighted to see that you enjoyed our décor, and your arrival experience. However I'm disappointed to read that you had the unfortunate experience of several service lapses and unfriendly guest service. Please accept my sincere apologies regarding these issues and I assure you that your comments have my full attention and will be addressed with our team immediately. We hope that you will change your mind and give us another chance to regain your confidence in our hotel. I've taken the liberty of sending you a message via Trip Advisor as to contact to you directly regarding this matter. Sincerely, Dujuan Fryar
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Cachet is my "home away from home" in NYC. I travel twice a year to NYC.....once in December for the holidays, and again in the spring for my Birthday. I will NEVER stay anywhere else but at this property.
The location is amazing, the rennovations in the last year/two are top
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Response from YujieY11, Front Office Manager at Cachet Boutique
Responded 3 days ago
Dear Stephen, What a 5-star review! We are honored to hear you enjoyed the FOURTEENTH stay with us! Thank you for sharing your feedback, and recognizing the genuine care of our staff, especially for Maria and Steve. The team loved the key lime pies by the way. We look forward to see you very soon! Happy holidays to you and your family from Cachet family, Yujie
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Awesome awesome awesome! The best hotel I have stayed at in the city. The staff was soooooo friendly and welcoming which made the stay even better. I loved the waterfall and outside patio with the room! The room was also a great size for it being the City. I recommend this hotel
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Review collected in partnership with this hotel
Response from YujieY11, Front Office Manager at Cachet Boutique
Responded 5 days ago
Dear Voyage51224578190, What a 5-star review! We are excited to hear you enjoyed your recent stay with us and loved our amenities! Thank you for sharing your feedback, and recognizing the genuine care of our staff. We look forward to hosting your next trip soon! Happy holidays to you and your family from Cachet family, Yujie
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From our arrival till our check out, we had a really nice stay at this comfy, warm, welcoming and helpful boutique hotel. Everyone is at your service. The rooms are spacious enough, the bed is so comfortable that we find ourselves sleeping in every morning, something we usually n
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Response from YujieY11, Front Office Manager at Cachet Boutique
Responded 1 week ago
Dear Erika, What a 5 star review! It warms our heart to hear you enjoyed your recent stay with us and loved our amenities! It was a pleasure from us all to take care of you during your stay. Wish you an early Merry Christmas and Happy New Year! Hope to see you very soon. Best regards, Yujie
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Thank you Matthew for your excellent professional touch and services. You made a dream trip fabulous with your high quality experience. We definitely enjoyed your treatment. Matthew we planned this trip for awhile but you enhanced our visit beyond measure.

Karriem
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorCachet Boutique
The Superior Room at Cachet Boutique
Professional photo exclusively commissioned by TripAdvisorCachet Boutique
The Executive Room at Cachet Boutique
Professional photo exclusively commissioned by TripAdvisorCachet Boutique
The Superior Room at Cachet Boutique
bed
Modern with a touch of class
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Is there safety deposit boxes in the rooms?
Yes! The safety box is located in the bathroom and it’s complimentary!! It’s working by a self chosen 4 to 6 digit code! Instructions are available in the safety box, which is open when checking in.
1 vote
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Does this hotel charge resort fees?
Hi Lisa, As of now, Cachet Boutique NYC does not charge resort fee! Thank you for considering us to be part of your travel plan. We look forward to hosting you!
1 vote
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Does there any extra charge for more than 1 guest? For example 5 guests which are 3 adults n 2 children in double bed room?
There were 2 of us in our room and no extra charge. I don't think 5 would be comfortable in 1 room. Check and see if they offer a larger room or connected rooms.
0 votes
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I stayed several times when it was THE OUT NYC. Do you still have same gym and sauna?
No! Unfortunately they closed the spa and removed the jacuzzis! What a pity!! The rooms are nicely refurbished but I miss the spa after an exhausting day of sightseeing...
1 vote
Will you have Christmas tree in the hotel?
"Ask for room away from club!!!!"
"Interior room off from the street"
"Room 316 was super nice!"
"Bring some lights with you!"
"Ask for a room looking out on 42nd street to get some natural light coming in."
Previous
PRICE RANGE
US$154 - US$542 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Out NYC
LOCATION
United StatesNew YorkNew York CityManhattanHudson YardsMidtownMidtown WestHell's Kitchen
NUMBER OF ROOMS
105
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